Keadasports Avaliações 

I had a an issue with my order and they got it replaced free of charge. Big fan of the kit and customer service. Will be ordering again.

First wash in 15c and the lettering has started to peel off. Rubbish kit.

Avoid this company. My parcel was left unattended in a shared building entrance and disappeared before I could collect it. Despite me never receiving the goods, the company simply points to the delivery confirmation and refuses to take any responsibility or offer a solution. Very disappointing customer service and a frustrating experience from start to finish.

I bought bib shorts and a top. I made a minor error in the address so package was returned to sender by Royal Mail. Predictably, as the courrier was the Royal Mail, the package is lost in a warehouse in Glasgow! Keada Sports assured me that it would be returned within 6 weeks. 3 months later and £109 poorer no sign of the refund!
2 major problems with Keada-
Don't touch them as long as they use Royal Mail for deliveries as they are so unreliable
Useless customer services who are selective about responding to emails and happy to take your money and offload delivery responsibility to their courrier

Don't touch them with a barge pole!

I ordered some cycling tops as a Christmas present via Keada's Decathlon UK site on 3 December - next to every Keada item on the Decathlon site it said 365 days to return for members, plus the vast majority of retailers allow an extended returns period anyway for Christmas presents. Unfortunately the tops did not fit, I set a return up on 4 January via Decathlon. The other two retailers in the return responded promptly, there was nothing from Keada. Decathlon chased and finally got a response - Keada refused the return as they have a strict 30 day returns and I was a day too late. I've contacted them directly and they're not budging on this. So if you are buying Christmas presents from them whether direct or via Decathlon do NOT do it until nearer Christmas and be VERY quick to sort your returns or else use another retailer that has an extended festive returns policy.