Ordering was easy, the item arrived in a reasonable timeframe, relatively quickly. Item is as described and as shown in picture.
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Veja o que dizem as avaliações
The seal couple are adorable and very well made with great quality. They were the perfect gift for my daughter’s wedding, and my daughter and my son-in-law absolutely loved them. A big thank you to th... Ver mais
I was sceptical of this website at first, as there wasn't much information or reviews out there, however I took the plunge as I couldn't resist how cute some of the plush they sell are!! I was 100... Ver mais
Plushies are specific and incredible. Shipping is fast, price is fair, and, like, where else could you get an Opabinia or a Dickinsonia as a plush? And this high quality?? I've managed to get my fri... Ver mais
Detalhes da empresa
Escrito pela empresa
KEAIart® is a small business made up of the persons love animals, we are a small startup company located in Hong Kong, our team comes from all over the world, the main members are from the United States, Canada, Hong Kong and Shanghai. We hope that the addition of the animal products at KEAIart stores will help raise awareness of these animal and inspire people to Interest.
Informações de contato
ROOM A1-A3, FLOOR 3, YEE LIMINDUSTRIAL, CENTRE 2-28 KWAILOK STREET, 999077, KWAI CHUNG, Hong Kong
- support@keaiart.com
- keaiart.com
4,8
Excelente
176 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Product as advertised if not even a…
Product as advertised if not even a little better!
Arrived on time.
Regular tracking info.
20 de novembro de 2024
Handmade little Red Panda
Large selection of products, user friendly navigation on the site, easy ordering and payment procedures.
I ordered a handmade toy of red panda. The packaging of the parcel was excellent - safety and integrity. I received it without any damages.
It would be great if for handmade toys you sent photos of the manufacturing process and the finished toy before sending. This will help give the long-awaited toy a name before receiving.
20 de novembro de 2024
Great Quality Realism
Great quality, realistic stuffed animals that brighten up my day and my life. Thank you so much! God bless!
11 de novembro de 2024
it was much cuter than i expected
it was much cuter than i expected
soft and squishy
super adorable and silly too
i love it
and it arrived pretty fast too
Thank you!
30 de outubro de 2024
I received a product that was worse in…
I received a product that was worse in shape and size than the same product I previously purchased.
14 de outubro de 2024
Great item, fast international shipping
I ordered a small desk ornament/resin figure of a Himalayan marmot. The quality is great, it shipped fairly quickly from China to the US, and it was pretty cheap and came with free shipping.
11 de outubro de 2024
The plushy was true to its picture
The plushy was true to its picture. No surprises. Delivered quickly.
11 de outubro de 2024
the best red panda out there
Beautiful item, was just as shown, quality, was kept updated through shipping process, arrived faster then anticipated.
18 de setembro de 2024
Everything was great
This was my second purchase - Great product, the shipping was super fast, thanks for everything again!
2 de setembro de 2024
Unimpressed Overall
Quality wasn't nearly what was expected for the price; the back legs looked like they were about to detach from the body. The company was prompt with a refund, even if the email that accompanied it was a tad snarky.
5 de agosto de 2024
Resposta de KEAIART LIMITED
Hello,
When we received your email that you were not satisfied with the item, we have immediately processed a full refund for you, and we have also made it possible for you to keep the product without having to return it.
The email we sent you was not meant to be snarky in any way, we were just explaining that this product was made of a special material and needed to be tidied up and patted down by hand upon receipt, as some products do look bad due to the crushing caused by logistics and shipping resulting in messy plush. According to the picture we also here to admit that you received the panda doll may indeed process a little problem, we also admit the error, we have been rectified to ban the sale of this panda plush products.
We apologise for not being able to fully explain and communicate with you in our emails due to the high volume of enquiries we sometimes receive.
If you have any questions, please feel free to contact us.
Have a good day
Very happy with everything
Very happy with everything, arrived to the uk quite quickly (less than 2 weeks). Would recommend to anyone looking for Pallas cat plushies at a reasonable price
4 de junho de 2024
It was ok…
It was ok…. But I was disappointed it didn’t look exactly as the picture. The one in the picture looked just like my dog however what arrived in the post did not. And it really stunk of a strong chemical smell for a while
4 de junho de 2024
Resposta de KEAIART LIMITED
Hello,
We are sorry that you are not satisfied with our product. Due to the special material of the Maltese Dog plush toy you ordered (and because it was squeezed during transportation), you will feel that the hair of this plush toy is very messy after receiving the package. You need to use a hair dryer with cold air to fluff up the hair and comb it with your hands.
If you are not satisfied with the product in the end, please send an email to support@keaiart.com with the order number and we will process a full refund for you.
If you have any questions, please contact us.
We are very sorry for the inconvenience caused.
Sincerely,
KEAIART Customer Service
Great product!!!
The quality of this product is great! It is very soft and extra adorable!
31 de maio de 2024
Good product fast arrival
29 de maio de 2024
Wombat
Beautiful hand made Wombat. My sister will be thrilled to receive this as a birthday gift
26 de maio de 2024
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