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KEENS Belfast - KEENS Belfast Avaliações 

221
•
O TrustScore é 5 de um total de 5

4,9

186 Albertbridge Road, BT5 4GS Belfast, Antrim, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very happy with the bedside tables we purchased in Keens. Staff very helpful and delivery guys polite and careful with installation as always. Would highly recommend Keens.

Avaliado com 5 de um total de 5 estrelas

A sofa was one of my biggest purchases after getting to the property ladder so I wanted to get it right and Keens could not have made it a better experience. Did a lot of research and visited many sho... Ver mais


Detalhes da empresa

  1. Loja de Móveis
  2. também em
  3. Acessórios para Móveis
  4. Loja de colchões
  5. Loja de Móveis para Quartos
  6. Loja de móveis para sala de estar
  7. Loja de sofás

Escrito pela empresa

Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.


Informações de contato

  • 186 Albertbridge Road, BT5 4GS, Belfast, Antrim, Reino Unido

  • 02890453310

4,9

Excelente

O TrustScore é 5 de um total de 5

221 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(221)

346 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

thank you Keens!

A sofa was one of my biggest purchases after getting to the property ladder so I wanted to get it right and Keens could not have made it a better experience. Did a lot of research and visited many shops and ended up in Keens after a recommendation from a friend. Was met by super friendly that were there to help but were not pushy. Remembered you and your friends (who ended going with the same sofa!) when you went back. In the end I found exactly what I was looking for and while it was expensive, it was on par with other places I had visited. When I heard about having to wait 10-13 weeks for the sofa to be ready I was offered a loan sofa for free while I waited which arrived the next day, mindblown! My sofa arrived yesterday only after 7 or so weeks and the delivery guys again were so friendly, took the loan sofa, put together the new one and left with all the rubbish. Most importantly, I LOOOOVE my new sofa, thank you Keens!

15 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic place

Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional.
As we (or the wife) wasn't sure as to what style of sofa etc would suit the house, help was on hand, and in abundance.
From Brian, Paul, Ricky (lee), and Susi,(apologies if the name is not correct), but everyone was fantastic, Brian you're a star, and fortunate to work with really beautiful people.
This place, Keens is the place to go, for not only quality, but style, up to date furniture, and a beyond service. As delivery is to everywhere they are able to get to. And free.
Thank you all so much.

13 de outubro de 2026
logotipo da KEENS Belfast - KEENS Belfast

Resposta da KEENS Belfast - KEENS Belfast

Gerald, thank you so much for such a wonderful review. We are delighted to hear you had such a great experience recently at KEENS, Belfast.

We pride ourselves on offering professional, knowledgeable and friendly service. We all love what we do and have so many wonderful Brands for our customers to choose from, there is something that will suit everyone.

We have so many great individuals who make, what we feel, is a really special team, from the showroom to our fantastic warehouse and delivery guys.

Thank you for the recommendation it means a lot to us all.

Avaliado com 5 de um total de 5 estrelas

The staff were brilliant from start to…

The staff were brilliant from start to finish, products were great quality arrived to Dublin on time , delivery lads were very pleasant too .

12 de outubro de 2026
logotipo da KEENS Belfast - KEENS Belfast

Resposta da KEENS Belfast - KEENS Belfast

Anthony, thank you for your kind words. We are delighted you are happy with your experience with KEENS, Belfast.

Avaliado com 5 de um total de 5 estrelas

lovely shop well laid out over 3 floors…

lovely shop well laid out over 3 floors and a good variety and well priced stock .The staff were very helpful when asked .

10 de outubro de 2026
logotipo da KEENS Belfast - KEENS Belfast

Resposta da KEENS Belfast - KEENS Belfast

Margaret, thank you for the great review. We are delighted you enjoyed your recent visit to KEENS, Belfast and look forward to you next visit

Avaliado com 5 de um total de 5 estrelas

Great variety of stock at Keens to suit…

Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before.
Lead time for our item of furniture was about 6 weeks.
Overall Keens offers an excellent range of furniture service is great and staff are very helpful and friendly.

7 de outubro de 2026
logotipo da KEENS Belfast - KEENS Belfast

Resposta da KEENS Belfast - KEENS Belfast

Nicholas, thank you so much for your lovely review. We are delighted you were happy with our range of furniture and found our team to be friendly and helpful at KEENS, Belfast. We appreciate you choosing us and look forward to welcoming you back again in the future

Avaliado com 5 de um total de 5 estrelas

Such a good retail experience

Staff are exceptional
Know their products and match the product to the customer
Delivery staff so respectful of your home when delivering
Keens is my first stop now when looking for any type of furniture

7 de outubro de 2026
logotipo da KEENS Belfast - KEENS Belfast

Resposta da KEENS Belfast - KEENS Belfast

Elizabeth, thank you so much for the lovely review. The sales team pride themselves on helping customers choose their new items. We have an exceptional team of delivery guys who are continuously praised for the service they provide. We will look forward to seeing you again

Avaliado com 5 de um total de 5 estrelas

Excellent service from Showroom to Delivery

Very knowledgeable sales persons , gave good recommendations.
Plenty of warning re time of delivery on delivery day. The delivery staff were polite, pleasant and very considerate of my property.

2 de outubro de 2026
logotipo da KEENS Belfast - KEENS Belfast

Resposta da KEENS Belfast - KEENS Belfast

Jacqueline, thank you for the great review. We are delighted to hear that you experienced excellent service from our sales team. The team have extensive knowledge and take a great deal of pride in helping our customers to choose the best option for them. The delivery team continually praised for the respect and care they offer our customers.

Avaliado com 5 de um total de 5 estrelas

From start to finish on my Purchase…

From start to finish on my Purchase excellent communication staff really very helpful ,Bryan the sales Manager was excellent,kept me up to date as to when my Sofas would be in their premises, Valerie rang as to when this would be delivered first class ,and the delivery guys were really lovely ,so definitely would buy from this company again could not fault a thing and thank you

24 de setembro de 2026
logotipo da KEENS Belfast - KEENS Belfast

Resposta da KEENS Belfast - KEENS Belfast

Jelena, what a great review…thank you. We are delighted that you found our entire team at KEENS, Belfast to be helpful during your purchase. We love it when our customers take the time to share their experience.

Avaliado com 5 de um total de 5 estrelas

Angel Valerie!

I can honestly say that there’s still “ Decent people living on this planet!!
Valerie, a star bar on the staff, couldn’t do enough for me … and went out of her way to accommodate my order here in the south of Ireland! Can’t say enough about her! Thank you for all your kindness in accommodating me 😘 Elizabeth x

16 de setembro de 2026
logotipo da KEENS Belfast - KEENS Belfast

Resposta da KEENS Belfast - KEENS Belfast

Elizabeth, what can we say. You are absolutely right Valerie is a star here at KEENS, Belfast. We are delighted that you took the time to share your experience and thank you for doing so.

Avaliado com 5 de um total de 5 estrelas

great collection of furniture and…

great collection of furniture and houseware, very helpful and friendly staff, delivery guys, very friendly and polite, buy all my furniture there

22 de setembro de 2026
logotipo da KEENS Belfast - KEENS Belfast

Resposta da KEENS Belfast - KEENS Belfast

George, thank you for your continuing support of KEENS, Belfast and your kind words we appreciate it very much.

Avaliado com 5 de um total de 5 estrelas

Good experience

Web site made selection of item easy and staff on phone processed order well. Advice of delivery was clear and timely and delivery staff pleasant and careful with item. Would buy again.

15 de setembro de 2026
logotipo da KEENS Belfast - KEENS Belfast

Resposta da KEENS Belfast - KEENS Belfast

Howard, thank you for your great review. We are thrilled that the Website worked well in helping with your selection and that the follow-up service from the rest of the team was a good experience. Thank you

Avaliado com 5 de um total de 5 estrelas

service quality

quality of service and delivery
Staff were very helpful and delivery team were punctual and called before hand as promised

15 de setembro de 2026
logotipo da KEENS Belfast - KEENS Belfast

Resposta da KEENS Belfast - KEENS Belfast

Philip, thank you for the lovely review. We are delighted that you are happy with the recent service you received from our team at KEENS, Belfast.

Avaliado com 5 de um total de 5 estrelas

Staff were very helpful and polite

Staff were very helpful and polite. No push to get a sale. Also when asked several questions they were able to reply instantly and were also very informative.
Delivery was on time and seamless.
Very helpful too.
Professional and informative. A lot better advice than most. Excellent service

10 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Service that went above and beyond

Service that went above and beyond. Paul gave us an amazing experience furnishing our 3-bedroom apartment — an exercise that could have been complicated given we're not residents, but he made it easy from day one, guiding us through every piece of furniture for the three bedrooms, dining room, and living room. He then oversaw delivery of everything in our absence, and finished the project with fantastic touches — a rug, artwork, lamps, and plants — that pulled it all together. The apartment now looks like it belongs in a magazine. Thank you so much to Paul and the entire team!

8 de setembro de 2026

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