Vendido por The Key Safe Company
As informações nessa página são baseadas exclusivamente em avaliações do produto escritas por clientes de The Key Safe Company via Trustpilot.
Sturdy and simple to use
Resposta da The Key Safe Company
Hi Mrs Reynolds,
Thank you for your review.
We're delighted to hear that you found your C500 Pro Key Safe (2nd Generation) sturdy and simple to use. We design our products to offer both reliable security and ease of use, so it's great to know it's meeting your expectations.
Thank you for choosing The Key Safe Company.
It is a. Very useful way to keep keys needed f or care reasons; I.e if someone had a fall and the ambulance or police needed urgent access to the premises. The access code is secret and only divulged to people responsible for access to the premises.
Resposta da The Key Safe Company
Hi Ann,
Thank you for your review.
We're pleased to hear that your C500 Pro Key Safe is providing reassurance and convenient access for those who may need to enter the property in an emergency. Key safes can be a valuable solution for supporting independent living while ensuring trusted individuals can gain access when required.
Thank you for highlighting the importance of keeping the access code secure and only sharing it with authorised people.
We appreciate your feedback and thank you for choosing The Key Safe Company.
Yes all good no problems good product
Resposta da The Key Safe Company
Hi Theresa,
Thank you for your review.
We're delighted to hear that everything has gone smoothly and that you're happy with your C500 Pro Key Safe (2nd Generation). It's great to know the product is working well for you and meeting your expectations.
Thank you for choosing The Key Safe Company.
Seems like a great product
Resposta da The Key Safe Company
Hi Roxanne,
Thank you for your review.
We're pleased to hear that your C500 Pro Key Safe (2nd Generation) is making a great first impression. We hope it continues to meet your expectations and provides reliable security and convenience for years to come.
Thank you for choosing The Key Safe Company.
Great key safe. Excellent quality.
Resposta da The Key Safe Company
Hi Gary,
Thank you for your review.
We're delighted to hear that you're pleased with your C500 Pro Key Safe (2nd Generation). Providing high-quality, reliable security products is our priority, so it's great to know the key safe has impressed you with its quality.
Thank you for choosing The Key Safe Company.
Great product
Resposta da The Key Safe Company
Hi Graham,
Thank you for your review.
We're delighted to hear that you're happy with your C500 Pro Key Safe (2nd Generation). It's a popular choice, and we're pleased to know it's proving to be a great product for you.
Thank you for choosing The Key Safe Company.
High quality product - many thanks.
Resposta da The Key Safe Company
Hi Michelle,
Thank you for your review.
We're delighted to hear that you're pleased with the quality of your C500 Pro Key Safe. Providing robust, reliable and secure key storage solutions is at the heart of what we do, so it's great to know the product has met your expectations.
Thank you for choosing The Key Safe Company and for taking the time to share your feedback. Your support is greatly appreciated.
Kind regards,
The Key Safe Company Team
This key safe is a quality item which gives you proper security for your keys. Well worth the money and well worth adding an anti-tamper plate when you buy one.
Resposta da The Key Safe Company
Hi Philip,
Thank you for your fantastic review.
We're delighted to hear that you're pleased with the quality and security of your C500 Pro Key Safe. Providing customers with a robust and secure key storage solution is exactly what the C500 Pro was designed for, so it's great to know it has given you confidence in protecting your keys.
We're also pleased to hear that you chose to add an Anti-Tamper Plate. As an additional security accessory, it can help provide extra peace of mind, particularly in locations where enhanced security is desired.
Thank you for choosing The Key Safe Company and for taking the time to share your experience. We truly appreciate your recommendation.
Kind regards,
The Key Safe Company Team
I have fitted and set up my key safe and am delighted with it. It is obviously very robust and I am confident that my spare house key will be safe even though access to my house is direct from the road.
Resposta da The Key Safe Company
Hi Peter,
Thank you for your wonderful review.
We're delighted to hear that you've successfully fitted and set up your C500 Pro Key Safe and that you're so pleased with it. The robust construction and security of the C500 Pro are exactly what it was designed for, so it's great to know it has given you confidence that your spare key will remain secure, even with direct access from the road.
Thank you for choosing The Key Safe Company. We appreciate your feedback and are pleased that your key safe is providing both security and peace of mind.
Kind regards,
The Key Safe Company Team
I have no problems with the quality. I do have problems with the accompanying instructions. Firstly the enclosed sheet is in very small print (try following these whilst holding a magnifying glass) and the diagrams are useless. Secondly the wording is poor and unclear. Finding the instructions on the internet and blowing these up helped tge first problem but did not solve tge poor, blurred diagrams or the poor and confusing English.
Resposta da The Key Safe Company
Hi David,
Thank you for taking the time to leave your feedback.
We're pleased to hear that you have no concerns regarding the quality of the C500 Pro Key Safe itself. However, we're sorry to learn that you found the enclosed instructions difficult to follow.
The printed instructions supplied within the box are provided by the manufacturer, Supra, and unfortunately we do not have control over the content, formatting or print size of these enclosed guides. We have received similar feedback from customers in the past and understand how frustrating this can be.
To help address this, we have created our own simplified step-by-step guidance, including written instructions and video tutorials, which are available through our Help Centre on our website. These resources have been designed to be clearer and easier to follow, and many customers find them helpful when installing and setting up their key safe.
We appreciate you bringing this to our attention and will continue to pass customer feedback on to the manufacturer. Thank you for choosing The Key Safe Company and for your valuable comments.
Kind regards,
The Key Safe Company Team
Quality product, service and installation.
Resposta da The Key Safe Company
Hi Kevin,
Thank you for your fantastic review.
We're delighted to hear that you were pleased with the quality of your C500 Pro Key Safe, as well as the service and installation provided. We work hard to ensure our customers receive not only a high-quality product but also a smooth and professional experience from purchase through to installation.
Thank you for choosing The Key Safe Company. We truly appreciate your support and are pleased we could assist.
Kind regards,
The Key Safe Company Team
I didn't follow instructions for setting code so broke it. Key Safe repaired anyway free of charge!
Resposta da The Key Safe Company
Good morning,
Thank you for your review! While we’re sorry to hear there was an issue during setup, we’re really pleased we could help get your C500 Pro Key Safe (2nd Generation) repaired and back working for you.
We always aim to provide the best possible support and understand that mistakes can happen during installation or setup. Thank you for your honesty and for giving us the opportunity to help.
We truly appreciate your support of The Key Safe Company!
The product has a quality that makes you clearly feel that it is capable of doing the job that it has been purchased for.
Resposta da The Key Safe Company
Hi Andrew,
Thank you for your great feedback! We’re delighted to hear that the quality of the C500 Pro Key Safe (2nd Generation) gave you confidence straight away. Providing secure, reliable products that customers can trust is exactly what we aim for, so it’s fantastic to know it feels robust and fit for purpose.
Thank you again for choosing The Key Safe Company!
Sturdy and easy to set up. Would recommend 👍
Resposta da The Key Safe Company
Hi LM,
Thank you so much for your review!
We’re thrilled to hear you found the Supra C500 Pro sturdy and easy to set up.
The Keysafe Company
It does what it says on the tin
Resposta da The Key Safe Company
Thank you for your review!
We’re pleased to hear your C500 Pro Key Safe (2nd Generation) is doing exactly what you expected.
Simple, reliable and secure is exactly what we aim for — thank you for choosing The Key Safe Company.
Easy to install and set up. Only issue was the template in the instructions didn't match the actual holes on the safe
Resposta da The Key Safe Company
Thank you for your feedback and for choosing the C500 Pro Key Safe (2nd Generation).
We’re really pleased to hear you found it easy to install and set up. We also appreciate you highlighting the issue with the drilling template not matching the fixing holes exactly — feedback like this is incredibly helpful and will be passed on to our product team for review.
Thank you again for taking the time to share your experience.
Seems to be a good product but it has only been installed for a week.
Resposta da The Key Safe Company
Thank you for your review. We’re pleased to hear that your C500 Pro Key Safe (2nd Generation) seems to be a good product so far.
We understand that after only having it installed for a week, it is still early days, but we hope it continues to meet your expectations and provides reliable security for many years to come.
Thank you again for choosing The Key Safe Company — we really appreciate your support.
Solid piece of kit! Took us a few minutes to figure out the instructions for setting the code but nothing seriously problematic and now it's fitted it's not coming off unless someone takes the wall down :)
Resposta da The Key Safe Company
Thank you for your fantastic review. We’re delighted to hear that your C500 Pro Key Safe (2nd Generation) feels like a solid piece of kit and has given you real confidence once fitted.
We appreciate your honest feedback regarding the code-setting instructions. We understand it can sometimes take a few minutes to get familiar with the setup process, and comments like yours help us continue improving our guides and support materials.
We also loved your comment about it not coming off unless someone takes the wall down — exactly the kind of confidence we aim to provide! Thank you again for choosing The Key Safe Company.
Excellent, easy to install and use
Resposta da The Key Safe Company
Thank you for your excellent review. We’re delighted to hear that your C500 Pro Key Safe (2nd Generation) was easy to install and simple to use.
We always aim to provide products that combine dependable security with straightforward everyday use, so it’s wonderful to know we met your expectations.
Thank you again for choosing The Key Safe Company — we truly appreciate your support.
Good quality, east to install. You definitely should get the Fitting Pack. Quality directions and easy to follow.
Resposta da The Key Safe Company
Thank you for your fantastic review. We’re delighted to hear that your C500 Pro Key Safe (2nd Generation) was good quality and easy to install.
It’s also wonderful to know you found the Fitting Pack for C500 Pro & Ark Tamo Key Safes a worthwhile addition, and that the instructions were clear and easy to follow. We always aim to make installation as simple and straightforward as possible.
Thank you again for choosing The Key Safe Company — we truly appreciate your support.
