Banner for KeyTracker Ltd

KeyTracker Ltd Avaliações 

103
•
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We find that the Keytracker cabinet has been a god send for key management on our site. The service and back up has been second to none whenever we have had an issue. Any queries we have are always de... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lisa and Rico are amazing at Keytracker any issues with the EFOB are sorted instantly. Called the company, call lasted about 5 minutes before Rico organised a return label with Lisa, this didn't cos... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always extremely helpful! Lisa, Andy, Leanne and Alexander have always made working with keytracker very easy. Thank you!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A company that is always helpful and has rectified any issues my company has had (even very small ones) in a very punctilious manner. Always courteous and extremely helpful in all aspects in my dealin... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Software
  2. também em
  3. Loja de Eletrônicos

Escrito pela empresa

Established in 1996, KeyTracker is a globally recognised leader in providing comprehensive key management systems and asset management systems. We specialise in helping businesses across all sectors take total control of their keys and valuable equipment, ensuring that vital assets are always secure, accounted for, and exactly where they need to be. Whether you are looking for automotive key management systems for a busy car dealership, property management key control for an estate agency, or fleet key management solutions for logistics operations, KeyTracker has a tailored solution to meet your specific needs. We also provide specialised emergency services, key tracking, and facilities management asset tracking to ensure that critical operations run smoothly without the interruption of misplaced or unsecured items. Our extensive product range is designed to solve the common problem of how to track business keys and prevent lost keys at work. We offer a wide variety of key tracking solutions, including traditional mechanical key management setups like our highly effective peg-in-peg-out key board systems. For businesses requiring advanced security and detailed reporting, we provide state-of-the-art electronic key cabinets, including the highly sought-after electronic key cabinet with audit trail capabilities. In addition to key storage, we offer secure smart lockers for valuable equipment and intelligent key lockers that protect everything from two-way radios to expensive tools. All of our hardware can be seamlessly integrated with our powerful cloud-based key tracking software, creating an automated key checkout system that significantly improves key control accountability. This software is ideal for organisations of all sizes, serving as the perfect cloud-based key management software for property managers, fleet operators, and facility directors. At KeyTracker, our mission is to enhance your operational efficiency, security, and accountability through robust physical security and intuitive technology. By implementing our secure asset tracking for business, you completely eliminate the risks of unauthorised access, lost keys, and misplaced assets. With nearly 30 years of industry expertise, an in-house research and development team, and a dedicated support staff, we provide reliable systems that save you time and provide complete peace of mind. Whether you choose to rent, purchase, or lease your secure key storage solution, KeyTracker delivers the industry's fastest delivery times alongside remote or in-person installation and training. Never spend time looking for keys or assets again.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

103 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(103)

56 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thanks Simone

A special thank you to Simone for staying late and getting me the right deal highly recommended

23 de setembro de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Thank you for your feedback! We're glad to hear that Simone went above and beyond to help you. We'll be sure to pass your kind words over to her!

Avaliado com 5 de um total de 5 estrelas

Always extremely helpful

Always extremely helpful! Lisa, Andy, Leanne and Alexander have always made working with keytracker very easy. Thank you!

15 de setembro de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Maddy, thank you so much for your kind words! We’re delighted to hear that Lisa, Andy, Leanne and Alexander have been able to make working with KeyTracker easy and enjoyable. We really appreciate your support and look forward to continuing to help whenever you need us!

Avaliado com 5 de um total de 5 estrelas

Lisa and Rico are amazing at Keytracker…

Lisa and Rico are amazing at Keytracker any issues with the EFOB are sorted instantly. Called the company, call lasted about 5 minutes before Rico organised a return label with Lisa, this didn't cost us anything but cost of postage label.

Called the engineer once the fob arrived, it was programmed in less than a minute so we can put the original keys back on and don't have to touch altering the user permissions, it works as it should and the keysafe is very reliable 24/7.

25 de agosto de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Thank you for your fantastic review! We’re delighted to hear that you’ve had such a positive experience with the KeyTracker team and that any issues have been resolved quickly and efficiently. We’ll be sure to pass your kind feedback on to Lisa, Rico and the wider team.

Avaliado com 5 de um total de 5 estrelas

Outstanding Service

Hywel Dda University Health Board has been a customer of Keytracker for almost ten years. During this time, they have provided us with reliable and effective key management systems that are essential to the management of our Health Board vehicle fleet.

The service Keytracker provides is something we can no longer do without. Their professionalism, expertise, and commitment to customer service are second to none. In nearly a decade of working together, we have experienced very few issues, and on the rare occasions where support has been required, matters have been dealt with swiftly and efficiently.

Keytracker has a fantastic team who are always approachable, responsive, and easy to contact. Over the years, we have built a strong working relationship based on trust and excellent service.

Most recently, they assisted us with the relocation of one of our key management boxes, and the entire process was straightforward, stress-free, and completed to a very high standard.

We highly recommend Keytracker to any organisation looking for a dependable and professional key management solution.

26 de agosto de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Alex, thank you for your kind words and for your continued support over the years. It’s fantastic to hear that your KeyTracker systems have continued to provide a reliable and effective solution for managing your Health Board vehicle fleet, and that everything went smoothly during your recent relocation.

We’re especially pleased to hear that our team has made such a positive impression. We’ll be sure to pass your feedback on to them, and we look forward to continuing our partnership with you for many more years.

Avaliado com 5 de um total de 5 estrelas

Keytracker performance and service

We find that the Keytracker cabinet has been a god send for key management on our site. The service and back up has been second to none whenever we have had an issue. Any queries we have are always dealt with by Lisa in a prompt professional manner which makes it a pleasure to deal with Keytracker and the team.

14 de agosto de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Jon, thank you for such a lovely review! We're delighted to hear that our cabinet has made such a difference to key management on your site. We'll be sure to pass on your kind words to Lisa, who'll be thrilled to hear that her support has made such a positive impression.

Avaliado com 5 de um total de 5 estrelas

Trustworthy and reliable company

Trustworthy and reliable company! Amazing customer service.

30 de julho de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Thank you, Ana, for your kind review. We're pleased to hear that you found our service both trustworthy and reliable. We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Great communication & Service

Great communication from Chelsea-Leigh, Simone & the whole team - an incredibly quick turnaround from order to delivery - highly recommend.

29 de julho de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Oliver, thank you for taking the time to share this feedback. We're delighted to hear that Chelsea, Simone and the rest of the team provided such great communication, and that your order was delivered promptly. We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

An Excellent Product and Company.

A company that is always helpful and has rectified any issues my company has had (even very small ones) in a very punctilious manner. Always courteous and extremely helpful in all aspects in my dealings with them. The after sales service is 1st Class. A company who I have no qualms about highly recommending.

22 de julho de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Cliff, thank you for such a thoughtful review. We're pleased to hear our team has been consistently helpful and thorough in resolving any issues, and that our after-sales service has met your expectations so well. We truly appreciate your recommendation.

Avaliado com 5 de um total de 5 estrelas

multi site use

we use the key tracker systems over a number of our sites and the feed back from all users is positive . Also sales support is very good from Key Tracker team

30 de junho de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Adrian, thank you for the feedback. We're pleased to hear the systems are working well across your sites and that user feedback has been consistently positive. It's also great to know our sales team has been helpful to you.

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

Really pleased with the service that Key Tracker gave from start to finish. The whole process was straightforward, well organised, and everything happened when it was supposed to.
A special mention to Michael the engineer , who was excellent throughout. He was professional, efficient, friendly, and took the time to explain everything clearly. Nothing was too much trouble, and I felt well informed every step of the way.
Overall, a great experience with excellent customer service. I'd happily recommend them to anyone looking for a reliable and professional service.
Paul

30 de junho de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Paul, thank you for taking the time to share such positive feedback. We're pleased to hear the process was straightforward and well organised throughout, and we'll be sure to pass your comments on to Michael. Thanks again, we appreciate your recommendation.

Avaliado com 1 de um total de 5 estrelas

This company keeps spam emailing me

This company keeps spam emailing me - I have zero interest in their products and their emails have no unsubscribe link (which is a legal requirement?).
I never opted in.

Seeing as how they sell security devices its a pretty poor show

26 de junho de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Neil, we're very sorry to hear about your experience.

We take data privacy and email compliance very seriously, and we sincerely apologise if you've received emails you didn't sign up for.

We do have an "Unsubscribe" button listed at the bottom of the page but we understand it's very easily missed. Taking your comments on board, we have made sure that each email displays the "unsubscribe" button more clearly, to avoid this happening again in the future.

We have now ensured your details have been removed from our mailing list and thank you for taking the time to notify us of this issue.

Apologies once again for any inconvenience caused.

Avaliado com 5 de um total de 5 estrelas

Fantastic Customer Service

Even though we were the account holder, and not the end user, what I can say is the customer service I have received from yourself and everyone else that has managed our account have been fantastic and always come back to us asap”

18 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good support from Lisa

We've used Keytracker at our development for years and relay on the equipment. We also receive a good back of house service from Lisa Brannon in setting up the contract and agreeing costs. Thank you.

11 de maio de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Kate, thank you for taking the time to leave such a great review! We're glad to hear that after years of service from us, our equipment continues to serve you well, and we'll make sure Lisa knows her efforts are appreciated.

Avaliado com 5 de um total de 5 estrelas

Good Overall Experience

Keytracker Team are often prepared with a solution to any query we have, as a London based dealership with 2 cabinets, with a busy 420 Key Slots. From Support to After Sales to Maintenance we always have had positive experiences. Chiefly Rico, Michael and Lisa combine to keep our business moving in this area.

6 de maio de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Alex, thank you so much for your wonderful feedback! We are delighted to hear that our team has consistently delivered a positive experience across all areas of our service. It is particularly rewarding to see Rico, Michael and Lisa recognised by name, we will make sure they know how much their efforts are appreciated.

Avaliado com 5 de um total de 5 estrelas

We currently have a 720 FOB key cabinet…

We currently have a 720 FOB key cabinet and a maintenance contract in place, so far we have not had many issues, and when we did, a phone call to their support line talked me through the issue. I have found them to be polite and professional and nothing is to much trouble.
Larry

5 de maio de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Larry, thank you for your review! We're glad to hear that you've had such a positive experience with our product and support team. We'll be sure to pass your kind words on to our team!

Avaliado com 5 de um total de 5 estrelas

I had a new e fob reader delivered

I had a new e fob reader delivered to enable me to set up my own fobs for my Key Cabinets in 3 x depots.
I had fantastic support from Rico who talked me through what I needed to do and the whole process was straightforward and enjoyable.
A mention for Lisa too, who facilitated the ordering and prompt delivery. A fantastic experience all round. Thank you.

28 de abril de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Paul, thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear you've had a great experience, and Rico and Lisa will be thrilled to know their efforts made such a difference. We look forward to welcoming you again soon!

Avaliado com 5 de um total de 5 estrelas

Always friendly and helpful

I have been a customer for Keytracker for many years, always helpful to solve any issues I have. Their machines are always reliable and will only need them for their yearly servicing or buying more consumables! Very much recommended

10 de abril de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Darren, thank you so much for your wonderful review and for being a loyal KeyTracker customer over the years! We're delighted to hear that our systems have been reliable and that our team have always been able to help you whenever you've needed it.

Avaliado com 5 de um total de 5 estrelas

With 150 vehicles to manage

With 150 vehicles to manage, security is a top priority for us. The KeyTracker system provides robust security features that help protect our assets. We can easily monitor key usage, set permissions, and generate reports to keep track of all transactions. This level of control has given us peace of mind knowing that our vehicles are secure.I highly recommend the KeyTracker Key Management System to any organization looking to streamline their key management process. The combination of a powerful system and exceptional support from Lisa and the team has made our experience truly remarkable. Thank you, KeyTracker, for helping us manage our fleet more effectively!

1 de abril de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Rob,

Thank you so much for your wonderful 5-star review!

We are thrilled that your new key management system has provided the robust security and peace of mind needed to manage your fleet of 150 vehicles.

We will certainly pass your kind words along to Lisa and the rest of the team. They will be absolutely delighted to know their support made your experience so remarkable.

Thank you for your kind recommendation. We look forward to continuing to support your fleet management needs!

Warm regards,

KeyTracker

Avaliado com 5 de um total de 5 estrelas

Easy interface and control of system

Easy interface and control of system. Support services are excellent when needed. Already have three key cabinets and soon will be five as well as a locker system.
Wouldn't go anywhere else as this is the best system we have come across.

1 de abril de 2026
Avaliação não solicitada
logotipo da KeyTracker Ltd

Resposta da KeyTracker Ltd

Hi Leon,

Thank you so much for your fantastic 5-star review!

We are delighted to hear that you find our system interface easy to use and that our support services have been excellent when you needed them. It is wonderful to know that you already have a few of our key cabinets and are planning to expand further.

Your loyalty means the world to us, and we are thrilled to be considered the best system you have come across. We look forward to continuing to support your growing needs!

Warm regards,

KeyTracker

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais