Cela fait plus d’un mois que j’attends un remboursement de leur part. SAV inexistant, page web indisponible depuis des semaines … On me dit que le virement est parti, et n’ayant rien reçu je n’ai touj... Ver mais
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Veja o que dizem as avaliações
Définitivement mes maillots préférés 🤩 Rapport qualité, style, prix imbattable ! Le choix des couleurs disponibles sur Billy me donne envie de décliner mes achats à chaque fois. Un blanc pur se... Ver mais
A empresa respondeu
E' stato il mio primo ordine su Khassani swimwear e sono rimasta soddisfatta. I costumi sono identici alle foto, hanno un'ottima vestibilità, il tessuto è morbido e confortevole, si adatta benissim... Ver mais
A empresa respondeu
Cliente fidèle depuis des années, je ne peux que recommander khassani. Absolument fan de leurs modèles, qui mettent en avant chaque corps et chaque morphologie. Ils taillent parfaitement bien selon mo... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
La marque française de maillots de bain sexy, échancrés et dessinés pour toutes les femmes du monde.
Informações de contato
3,7
Bom
460 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bon service client
Déçu d’un modèle qui ne me convenait pas, le service client a su m’aider afin de trouver un autre modèle plus adapté, et de trouver une solution
21 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Bonjour Océane,
Merci d'avoir partagé ton expérience.💕
Nous sommes ravis d'avoir pu t'assister et espérons sincèrement que le nouveau modèle te plaise.
A l'avenir, n'hésite surtout pas à nous contacter si besoin.💐
A bientôt,
Christy
Khassani Team
J’adore !
J’aime beaucoup cette marque ! Les maillots sont de belle qualité et mettent bien en valeur, je les adore ! Hâte des nouveautés, j’en prends toujours un à chaque collection !!
15 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Bonjour Line,
Merci infiniment pour ce retour positif et pour ta fidélité !😍
Nous espérons continuer à te satisfaire.💖
A bientôt,
Christy
Khassani Team
J adore cette marque 🤩🤩🤩
J adore cette marque 🤩🤩🤩 autant pour la lingerie que pour les maillots de bain 🥰🥰
Envois rapide et soigné
Beauté, forme, confort et qualité tout y est
Je recommande vivement ❤️❤️❤️
Vivement ma prochaine commande 😉
12 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Bonjour Mercury,
Nous sommes heureux de te lire !😍
Merci infiniment pour ton commentaire et ton soutien !💓
Nous espérons continuer à te satisfaire !
A très bientôt,
Christy
Khassani Team
Très satisfaite
Très satisfaite, le maillot est conforme au site et le colis est arrivé rapidement
12 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Merci Ninog pour ton commentaire ! Nous sommes heureux que tu sois satisfaite !💕
A très bientôt,
Christy
Khassani Team
Définitivement mes maillots préférés 🤩…
Définitivement mes maillots préférés 🤩
Rapport qualité, style, prix imbattable !
Le choix des couleurs disponibles sur Billy me donne envie de décliner mes achats à chaque fois.
Un blanc pur serait une déclinaison que j’aimerais pouvoir acheter si la couleur était proposée…
Suggestion bis: un pochon offert serait le bienvenu pour l’achat du haut + bas 😉
Merci Khassani !!!
12 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Bonjour Vanessa,
Mille mercis d’avoir pris le temps de nous écrire ce retour positif !💖
Nous sommes heureux et touchés que les maillots Khassani soient tes favoris.
Nous espérons continuer à te satisfaire et prenons en compte ta suggestion. 😊
Merci à toi,
A bientôt,
Christy
Khassani Team
Billy haut & bas
Billy haut & bas
J'ai commandé le haut et le bas de Billy, je suis extrêmement satisfaite. Cependant, je pense qu'il serait utile d'un guide de taille..
12 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Bonjour Ambre,
Merci pour les 5 étoiles !😍
Sache qu’il y a bien un guide des tailles présent sur chaque fiche produit.
La prochaine fois, en cas de doute, n’hésite surtout pas à contacter notre service client, nous nous ferons un plaisir de te conseiller.💐
A très vite,
Christy
Khassani Team
Avis
Les commandes arrivent rapidement! Par contre les tissus à paillettes grattent et pour l’ensemble avec les bas taille Aure et le haut bandeau avec un noeud ne taille ps très bien, la culotte M taille grand et le haut en M taille particulièrement petit.
12 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Bonjour Tina,
Merci d'avoir pris le temps de partager ton avis !💛
Nous sommes sincèrement navrés pour ton expérience avec les Shiny, nous avons fait de notre mieux afin de trouver un tissu pailleté agréable à porter.
Concernant le bas Nina, nous sommes un peu surpris car il taille correctement en général, le nœud sur le côté offre aussi la possibilité d'ajuster un peu la taille . Quand au haut, il est vrai que pour plus de confort, une taille au dessus peut être plus adaptée. Cela reste néanmoins un haut de maillot de type bandeau non réglable, avec une coupe très sexy, il vaut donc mieux qu'il soit un peu plus serré pour un bon maintien du maillot.
Pour la prochaine fois, n'hésite surtout pas à contacter notre service client pour quelques conseils.🤗
A bientôt,
Christy
Khassani Team
10/10 would recommend.
I have ordered twice now with Khassani, the first time I bought an item and I received an email saying that the item was actually out of stock after I had bought it, however the team were super nice and helped me select a different item or refund me. I decided to pick a different design and did not regret it!
I haven't found a swimwear brand in a long time that I genuinely felt confident in! Now Khassani is one of my top two favorite swimwear brands that I swear by! I got rid of all other bikinis because I didn't see the need having any others as I new I would just stick with Khassani and my other fave.
Such gorgeous staples that I would recommend to anyone.
11 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Hello Alicja,
That's fantastic to read!!💖
Thank you so much for your feedback, your understanding and for your support!
We are so happy that you have found pieces you can feel confident in as this is definitely one of our aims!!😍
We hope you will enjoy our new collection and hope to see you soon!
Kindest regards,🌹
Christy
Khassani Team
Top moumoute
Les maillots sont beaux et de bonne qualité. Pour un 32 / petit bonnet la taille XS est très bien et puis les maillots sont généralement ajustables.
La livraison et l’emballage sont soignés.
Les prix sont abordables comparé à ce qui peut se faire sur le marché pour ce type de maillot. Pour la qualité cela vaut le coup.
Le gros plus est pour moi la coupe !! Ils posent très bien et mettent vraiment en valeur, et les coupes échancrées sont top pour le bronzage.
Les modèles Lilly et Billy sont des must-have. Perso j’ai adoré la collection glitters, je l’ai dans toutes les couleurs. Maintenant j’espère un retour des couleurs basiques et intemporelles : uni blanc, noir, neutres...😉
Dans tous les cas, il me tarde de voir de nouvelles collections.
Évidemment, je recommande !!
11 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Bonjour Laura,
Merci pour ce super retour !!🤍😍
Notre but est de vous mettre en valeur, nous sommes heureux que les coupes et couleurs te plaisent et espérons continuer à te satisfaire avec les prochaines collections !!
A très vite,🍾
Christy
Khassani Team
Resposta da KHASSANI SWIMWEAR
Merci Clémence pour ce bel avis !💐
A bientôt,
Christy
Khassani Team
Sizes are not true to size! Trbl CS
Sizes are not true to size. Much MUCH smaller. It is a shame that to this day there is such a terrible understanding of the female body. I am fit, athletic and train daily with a great diet. As someone who works with brands, showcasing amazing products, I try to give new products I try the benefit of the doubt. Couldn’t even try with Khassani. Really disappointed with the product and the customer service which has made it impossible to coordinate a return, refund, or exchange.
11 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Hello,
Thank you for sharing your feedback.
We are sorry our products and service did not meet your expectations. However, we have to say that we are pretty surprised to read your comment. We are not sure to understand what was the problem, you can usually go for your usual size or one size above for some models. Most of our products are adjustable and can definitely fit your type of body as a lot of our customers do train as well. Also have in mind that Khassani does swimsuits with hight and sexy cuts, not to be confused with small sizes.
In concern to the Customer Care, since we can't find your order from your nickname, please feel free to write directly to us at contact@khassaniswimwear.com so that we can clarify the situation if needed. As a reminder, our return policy is clearly detailed on our website. Also, we do refund our customers for all items returned intact and we don't proceed to exchanges.
Please feel free to write to us so that we can understand what happened.
We look forward to hearing from you.🌻
Best regards,
Christy
Khassani Team
Sizes are extremely small
Sizes are extremely small. I’m normally a small in things but ended up having to get a medium in the top and a large in the bottom. Even the large bottom is still very cheeky for me. Also was unable to return the first suit(small) I got. I had emailed the customer service email to request a return and never heard back, so I ended up just having to take the loss and order a new one.
11 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Hello Haley,
We are sorry for this, it seems there is a confusion.
One of our particularities at Khassani is to offer minimalist and high-cut styles. Our swimsuits have indeed very sexy cuts and were made to be worn like the models on our website. Therefore, going for a size above for the bikini bottoms won't offer more coverage🍑.
In regards to your return, we are sorry but have not received any emails from you. We do always reply to all of our customers. Moreover, the return procedure is clearly detailed on our website. If this can help, you can reach our Customer Care via the online contact form.
Overall, we are truly sorry for this experience and would be happy to exchange with you via email in order to clarify the situation, you can directly write to us here: contact@khassaniswimwear.com
We look forward to hearing from you.🌻
Kind regards,
Christy
Khassani Team
TOP !
Top, et un service après vente de qualité de luxe ! Rien à dire
11 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Bonjour Estelle,
Merci pour ces 5 étoiles et ce bel avis !💞
Sache que ce fut un plaisir de t'assister, nous espérons te revoir prochainement !
A bientôt,💐
Christy
Khassani Team
Ottima esperienza
E' stato il mio primo ordine su Khassani swimwear e sono rimasta soddisfatta.
I costumi sono identici alle foto, hanno un'ottima vestibilità, il tessuto è morbido e confortevole, si adatta benissimo al corpo senza lasciare segni e i colori sono vividi.
Il trasporto e la consegna sono avvenuti senza alcun intoppo e nei tempi previsti.
Ripeterò sicuramente l'acquisto.
11 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Ciao Veronica,
Thank you so much for taking the time to leave such a great feedback!😍
We are delighted to know everything went well and we do hope to see you again soon!💞
Grazie Mille,
Christy
Khassani Team
Nice designs, high prices
I think the quality is correct but the prize is too high.
It's hard to find nice bikinis with thong bottoms, which I like, but they're usually too expensive. Not everyone can afford it... It would be great to have a good trusted brand with a bit more competitive prices.
I also miss some design with more general support. I find all of them asthetically beautiful but a little "loose".
However, I love all the Khassani's patterns and designs.
11 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Hello Raquel,
Thank you for taking the time to share your feedback!
We understand your concern, however, it is important to have in mind that we work with products entirely made in Europe, with a European factory for which it is meaningful to pay their employees a fair wage.
We trust that our customers understand the importance of supporting these types of factories. Also, there is an Outlet category on our website so that our customers can have access to reduced prices all year round. I am sure you will find pieces that you'll love!
Moreover, please note that the Billy style that you have chosen is indeed not the best shape for support. Next time, please feel free to contact our Customer Care if needed as we would be happy to help you choose the best shape for better support.
We hope the above is useful to you and we do hope to see you again soon.💕
Kind regards,
Christy
Khassani Team
Resposta da KHASSANI SWIMWEAR
Merci Emilie pour ton commentaire positif et pour ta fidélité ! 😍
A bientôt,
Christy
Khassani Team
Resposta da KHASSANI SWIMWEAR
Merci à toi Lalie pour ta confiance et ton soutien !💕
Belle journée,
Christy
Khassani Team
De maillots de super qualités
De maillots de super qualités. Ne pas hésiter une seule seconde.
11 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Bonjour Priscilla,
Merci pour ces 5 étoiles et merci de ta fidélité !😍
A très bientôt,
Christy
Khassani Team
Super
Maillot de qualité qui tiennent dans la durée.
SAV trés rapide et compétent prêts à régler le moindre problèmes que vous pouvez rencontrer
11 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Bonjour,
Ce fut un plaisir de t'assister, merci de ta fidélité !💕
A très vite,
Christy
Khassani Team
La prise en charge de la marque à été…
La prise en charge de la marque à été très bien faite, la livraison ultra rapide et les maillots de bain sont incroyables autant dans leur design que la qualité.
11 de abril de 2022
Avaliação não solicitada
Resposta da KHASSANI SWIMWEAR
Bonjour Anais,
Merci pour ton commentaire ! Nous sommes heureux que tu sois satisfaite de nos produits et de notre service !
A bientôt,☀️
Christy
Khassani Team
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