DO NOT ORDER FROM KIDS ON WHEELZ! Once you place an order and they receive your money, you will never hear from them again. They will provide you with a shipment number but never schedule the courier... Ver mais
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Veja o que dizem as avaliações
Achat effectué le 10 août 2026 au montant de 783,43 Après 2 numéros tracking dont 1 à une adresse autre que là mienne et le 2ieme numéro est retourné chez kids on Wheelz Je n’ai jamais reçu mon... Ver mais
The time in took to get parts was rediculous. I had to call and find out it fell through the cracks. They they said they shipped it but it sat with Canpar for 5 days before actually shipping which mea... Ver mais
I was worried about the experience seeing the reviews. I purchase twice from them. The staff always replied to my messages daily. They were very helpful. My first puchase took longer than expected b... Ver mais
Detalhes da empresa
- Loja de Brinquedos
- também em
- Loja para Bebês
Escrito pela empresa
the one-stop-shop dedicated to celebrating movement at every age. We believe that every child deserves the joy of riding, and we offer an enormous range of quality, size-appropriate wheeled fun to match. From tiny push cars and easy-to-learn balance bikes for toddlers, all the way up to serious skateboards and electric scooters for older kids, we cover every stage of mobility. Our mission is simple: to encourage active, outdoor lifestyles by providing the best equipment and friendly advice for families every
Informações de contato
1,7
Muito Ruim
111 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 5% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
My son’s birthday has already passed
My son’s birthday has already passed, and he didn’t receive his gift. This service has been completely unreliable from the misleading delivery information to the lack of communication. They’ve turned a blind eye to all my inquiries on Instagram and via email, and I’m very disappointed.
5 de junho de 2025
Avaliação não solicitada
Resposta da RC CARS
Hello
We sincerely apologize for the delay and the frustration this situation has caused. It looks like your order may have been refunded, but to confirm and assist you further, please reach out directly to our support team at support@kidsonwheelz.ca
. They will work with you to ensure everything is properly resolved.
Thank you for your patience,
Kids On Wheelz
Ordered a quad for my daughter’s…
Ordered a quad for my daughter’s birthday which was May 27, placed the order April 26th with expected shipping May 2nd - 7th …. It’s June 2nd and still haven’t received anything except a tracking number which dosent bring up anything when I enter it , call them no answer , msg them they say it’s on the way , terrible don’t order anything from these idiots!!
2 de junho de 2025
Avaliação não solicitada
Resposta da RC CARS
Hello
We sincerely apologize for the delay and the frustration this situation has caused. It looks like your order may have been refunded, but to confirm and assist you further, please reach out directly to our support team at support@kidsonwheelz.ca
. They will work with you to ensure everything is properly resolved.
Thank you for your patience,
Kids On Wheelz
Resposta da RC CARS
Hello,
We’re very sorry to hear about your concerns. We take all feedback seriously and want to ensure every customer has a positive experience. If you have any questions or need assistance with an order, please reach out to our support team at support@kidsonwheelz.ca
, and they will be happy to help.
Thank you,
Kids On Wheelz
Unfortunately a scam website as the…
Unfortunately a scam website as the other reviews say. They do a great job of covering up there scam but as soon as you start to dig into them you realise it is all fake
26 de maio de 2025
Avaliação não solicitada
Resposta da RC CARS
Hello,
We’re very sorry to hear about your concerns. We take all feedback seriously and want to ensure every customer has a positive experience. If you have any questions or need assistance with an order, please reach out to our support team at support@kidsonwheelz.ca
, and they will be happy to help.
Thank you,
Kids On Wheelz
l ordered two electric go carts over 5k…
l ordered two electric go carts over 5k and no items.. been waiting since august and they do not listen help or respond ...SCAMMMMMMMM
1 de agosto de 2024
Avaliação não solicitada
After almost $4000 and 2 months of…
After almost $4000 and 2 months of emails and phone calls I still haven’t received the 2 dirt bikes they said would be shipped twice now. Now they have stopped all contact with me, hard to request a refund when they just ghost you. Real great customer service kids on wheelz. Sure wish I had of read all the reviews on this crappy company before I ordered. Guess it’s time to sick the law on these creeps. Karma will find them in a dark alley some night.
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da RC CARS
Hello
We sincerely apologize for the delay and the frustration this has caused. This is not the experience we want for our customers. Please contact our support team directly at support@kidsonwheelz.ca
so we can look into your order immediately and work to resolve this issue.
Thank you for your patience,
Kids On Wheelz
Scam site
Scam site. I ordered my product and coming closer to a year later, still no refund or product. Called, emailed, messaged on social media. Nothing. Do not give them your money.
1 de agosto de 2024
Avaliação não solicitada
Resposta da RC CARS
Hello
We sincerely apologize for the delay and the frustration this situation has caused. It looks like your order may have been refunded, but to confirm and assist you further, please reach out directly to our support team at support@kidsonwheelz.ca
. They will work with you to ensure everything is properly resolved.
Thank you for your patience,
Kids On Wheelz
Ordered a spooner bord
Ordered a spooner bord
Never sent
Called and emailed
No response
Basically stole my money
Non existent customer service
BUYER BEWARE - FRAUD
19 de março de 2025
Avaliação não solicitada
Resposta da RC CARS
Hello
We sincerely apologize for the delay and the frustration this has caused. This is not the experience we want for our customers. Please contact our support team directly at support@kidsonwheelz.ca
so we can look into your order immediately and work to resolve this issue.
Thank you for your patience,
Kids On Wheelz
Very bad experience. I lost my money.
I bought a car a month ago. I never received it. No news since, impossible to reach anyone
27 de janeiro de 2025
Avaliação não solicitada
Resposta da RC CARS
Hello
We sincerely apologize for the delay and the frustration this situation has caused. It looks like your order may have been refunded, but to confirm and assist you further, please reach out directly to our support team at support@kidsonwheelz.ca
. They will work with you to ensure everything is properly resolved.
Thank you for your patience,
Kids On Wheelz
Terrible customer service
Terrible customer service. Waiting on a dirtbike since the end of October, countless excuses, still no package and it’s February. No response to phone, email or chat. I’m currently escalating this though PayPal for a refund, will never order from this company again.
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da RC CARS
Hello June
We sincerely apologize for the delay and the frustration this situation has caused. It looks like your order may have been refunded, but to confirm and assist you further, please reach out directly to our support team at support@kidsonwheelz.ca
. They will work with you to ensure everything is properly resolved.
Thank you for your patience,
Kids On Wheelz
I'm not happy
I placed an order January 6 and was supposed to ship January 10 and arrive no later than January 15. February now I have been trying to contact them by phone and email since January 15. No response. I will be contacting my credit card company soon about a refund if I don't hear from them.
6 de janeiro de 2025
Avaliação não solicitada
Resposta da RC CARS
Hello Steel
We sincerely apologize for the delay and the frustration this has caused. This is not the experience we want for our customers. Please contact our support team directly at support@kidsonwheelz.ca
so we can look into your order immediately and work to resolve this issue.
It's been 11 days and I still have not…
It's been 11 days and I still have not received my order or a tracking number. Called, left voicemail, texted as per message when leaving a voicemail, sent numerous emails. I received one email 5 days later stating I would receive tracking number on Monday... It's now Wednesday and no response. Not a good company to deal with.
22 de janeiro de 2025
Avaliação não solicitada
Resposta da RC CARS
Hello SB
We’re very sorry for the delay and the frustration this has caused. Unfortunately, we do not have your order in our database, so we’re unable to assist directly from here. Please reach out to our support team at support@kidsonwheelz.ca and they will help resolve this issue as quickly as possible.
Thank you for your patience,
I recently purchased a jeep ride on car…
I recently purchased a jeep ride on car from Kids on Wheelz, and I'm thrilled with the experience! The quality of the product is outstanding, and my child absolutely loves it. The attention to detail and durability really stand out, making it worth every penny. Shipping was prompt, and the packaging was secure, ensuring the item arrived in perfect condition. Customer service was also very helpful in answering all my questions. Overall, Kids on Wheelz has exceeded my expectations, and I'll definitely be a returning customer!
2 de novembro de 2024
Avaliação não solicitada
Resposta da RC CARS
Thanks for the kind words! We're so glad you're enjoying
We ordered a 36v Atv came pretty fast…
We ordered a 36v Atv came pretty fast as it was a box as we live rural area , pricing was great compared to what is on other places.
Will be recommending family
5 de novembro de 2024
Avaliação não solicitada
Resposta da RC CARS
Thanks for the kind words! We're so glad you're enjoying
We had a fantastic service from there…
We had a fantastic service from there team, we had a problem putting the car together, they took 15 mins to guide us through it, great after service support, highly recommend kids on Wheelz. I was recommended by my friend who bought from them, they have a great selection of kids cars.
3 de novembro de 2024
Avaliação não solicitada
Resposta da RC CARS
Thanks for the kind words! We're so glad you're enjoying
SPAM SPAM SPAM
SPAM. DO NOT BUY ANYTHING FROM THIS COMPANY. THEY WILL RIP YOU OFF AND NEVER ANSWER YOU AGAIN. THEY SUCK SUCK SUCK. I JUST HOPE THEY CLOSE. DONT BUY ANYTHING FROM THEM
9 de setembro de 2024
Avaliação não solicitada
Resposta da RC CARS
Hello,
We’re very sorry to hear about your experience and apologize for the frustration this has caused. This is not the level of service we want our customers to have. Please reach out directly to our support team at support@kidsonwheelz.ca
, and they will work with you promptly to resolve any issues.
Thank you,
Kids On Wheelz
Horrible customer service.said they…
Horrible customer service.said they were going to look in to why bike was more then a month late and still not delivered and crickets.
28 de outubro de 2024
Avaliação não solicitada
Resposta da RC CARS
Hi Ray
We’re really sorry for the delay and the lack of updates — that’s definitely not the experience we want for our customers. Please reach out to our support team at support@kidsonwheelz.ca
and they’ll look into this right away and get things sorted for you.
Thank you for your patience,
Kids On Wheelz
Item came no problem
I saw all these bad review, still bought anyways, and the dirt bike arrived 10-12 days after I paid for it.
Some assembly required, but wasn't hard to do.
26 de outubro de 2024
Avaliação não solicitada
Resposta da RC CARS
Thanks for the kind words! We're so glad you're enjoying
Do not order through this company.
Do not order through this company.
The bike I ordered took way longer than expected, it came damaged and they did not send replacement parts nor a refund.
I will now contact my CC company.
12 de outubro de 2024
Avaliação não solicitada
Resposta da RC CARS
Hello,
We sincerely apologize for the delay and the condition in which your order arrived. This is not the experience we want for our customers, and we take your concerns very seriously. Please reach out to our support team directly at support@kidsonwheelz.ca
so we can work with you immediately to resolve this issue.
Thank you for your patience,
Kids On Wheelz
No option to give these losers zero…
No option to give these losers zero stars paid them in June. Sent them 14 emails various chat messages on their website never reply tried to steal your money. Don’t deal with them. You’ve been warned.
18 de junho de 2024
Avaliação não solicitada
Resposta da RC CARS
Hello
We sincerely apologize for the delay and the frustration this has caused. This is not the experience we want for our customers. Please contact our support team directly at support@kidsonwheelz.ca
so we can look into your order immediately and work to resolve this issue.
Thank you for your patience,
Kids On Wheelz
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