Kika Usa Avaliações 

496
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

out of stock on recurring order - no prior notifcation - over charge need to be corrected - al fixed now - but after years with your company am a bit surprised still a fan - just dissa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This company rocks! The service is awesome and amazing! The shipping very fast! Keep up the awesome job!Customer service should be everyone first priority in this day and time! I love getting 45% off... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We love the brand so much. You can tell a premium quality. The grooming kit bag is amazing, it has a lot of pockets inside. And very stylish the coconut balm for his nose and paw has a nice smell and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been feeding this dog food to my pups, and they absolutely love it! The ingredients are great, the quality is consistent, and even my picky eaters finish every meal. I’ve noticed healthier coats,... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Sobre Kika Usa

Escrito pela empresa

KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Shop now
Blog
Our story
Loyalty
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

496 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(496)

277 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Happy that seller offers Kerastese products!

Great website by seller to offer superior shampoo and condtioner for my Miniature Poodle!

19 de maio de 2026
logotipo da Kika Usa

Resposta da Kika Usa

Thank you for your lovely feedback! We're delighted to hear that you found what you were looking for and that you're happy with both our website and the products. Wishing your furry friend healthy and happy grooming! 🐾✨

Avaliado com 5 de um total de 5 estrelas

Clipper, grinder grooming kit

Wonderful kit I got specifically for the clippers and nail grinder. The brushes and nail trimmers were a bonus! Nice quality and I love that they have replacement blades for the clippers

18 de maio de 2026
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Resposta da Kika Usa

Thank you for your feedback! We’re happy to hear that you liked our products 😊

Avaliado com 5 de um total de 5 estrelas

I received a delivery I did not want…

I received a delivery I did not want and was charged over $12 postage when it was supposed to be part of a delivery that had no postage.

26 de maio de 2026
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Resposta da Kika Usa

Hello,

Please contact us via email at support@kika-usa.com so that we can carefully review this situation and help you resolve the issue.

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery

26 de maio de 2026
logotipo da Kika Usa

Resposta da Kika Usa

Thank you for your feedback! We’re happy to hear that you got your products fast😊

Avaliado com 2 de um total de 5 estrelas

I have been on the subscription plan…

I have been on the subscription plan for a while. I received an email stating that you were low on the Superior Care Salmon. There was no more correspondence from Superior Care. So I ordered the food myself. Then I received emails on the shipment and the tracking. Now my dog is almost out of food and UPS email me and said the item was delivered. It was not delivered to my house. I tried compete a claim with UPS but I needed information from Superior such as address, phone #, contact person. I called KIKA this morning and left a message. Noone has called as of yet and I'm out the payment for this food and now I have to find some other food for my dog.

21 de maio de 2026
logotipo da Kika Usa

Resposta da Kika Usa

We sincerely apologize for this situation.

We have reordered the products for you, and you should receive them by June 3.

Avaliado com 5 de um total de 5 estrelas

I LOVE this company

I just love this company! The people , the products, the customer support! Everything about them makes it perfect ! The only place I actually enjoy spending my money!

21 de maio de 2026
logotipo da Kika Usa

Resposta da Kika Usa

Thank you for your feedback! We’re happy to hear that you liked our products!

Avaliado com 1 de um total de 5 estrelas

I never got the item

I never got the item! says attempt deliver but has tons deliver no issue.

19 de maio de 2026
logotipo da Kika Usa

Resposta da Kika Usa

After checking the information in our system, we can see that the products were successfully delivered to you.

We apologize for the delay and for the inconvenience caused.

Avaliado com 5 de um total de 5 estrelas

Agents were knowledgeable and super…

Agents were knowledgeable and super nice every step of the way. The food I thinking its of good quality

18 de maio de 2026
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Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear that you liked our products.

Avaliado com 5 de um total de 5 estrelas

Lola’s Official Product Review:

Lola’s Official Product Review:

Shampoo: imprisoning. smelled suspiciously like “self care.” zero stars.
Conditioner: just shampoo’s accomplice. absolutely not.
Bath itself: violation of civil liberties.

BUT.

That cooling towel afterward????? THAT was luxury. That was spa. That was “retired heiress being gently misted on a yacht” energy. I would like 14 more immediately.

Overall review: baths suck but I survived bravely and deserve rotisserie chicken compensation.

7 de maio de 2026
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Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear that you liked our products.

Avaliado com 2 de um total de 5 estrelas

Will not take returns if opened

Will not take returns if opened . How do you know if it works if you don’t try it? Obviously do not stand behind your product otherwise you would give a refund as the product doesn’t work

23 de maio de 2026
Avaliação não solicitada
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Resposta da Kika Usa

We understand your concern, however, opened products cannot be returned for hygiene and safety reasons. This is a standard policy applied to ensure product integrity for all customers.

Avaliado com 1 de um total de 5 estrelas

Product lost upon delivery

Product lost upon delivery. Reached out to company and no response. No one returned call or voicemail. Will not recommend.

5 de maio de 2026
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Resposta da Kika Usa

We have already responded to your inquiry and provided delivery confirmation, including photos showing that the parcel was successfully delivered.

If you are still unable to locate your package, please contact us again and we will gladly re-check everything with the courier service and assist you further.

Avaliado com 4 de um total de 5 estrelas

Flavorful food

The food has all the nutrition our dogs need and they like it

4 de maio de 2026
logotipo da Kika Usa

Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear that you liked our products.

Avaliado com 5 de um total de 5 estrelas

Estoy súper feliz con este producto…

Estoy súper feliz con este producto para mis perritos les encanta mucho i no tienen más sus ojitos manchados

30 de abril de 2026
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Resposta da Kika Usa

Muchas gracias por su comentario! Nos alegra mucho saber que nuestro producto ayudó a sus perritos

Avaliado com 5 de um total de 5 estrelas

Fast Delivery

Fast Delivery

29 de abril de 2026
logotipo da Kika Usa

Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear that your order arrived quickly.

Avaliado com 5 de um total de 5 estrelas

Great food

Great food . Very happy with quality and my dogs love it

4 de maio de 2026
logotipo da Kika Usa

Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear that you liked our products.

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