out of stock on recurring order - no prior notifcation - over charge need to be corrected - al fixed now - but after years with your company am a bit surprised still a fan - just dissa... Ver mais
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Veja o que dizem as avaliações
This company rocks! The service is awesome and amazing! The shipping very fast! Keep up the awesome job!Customer service should be everyone first priority in this day and time! I love getting 45% off... Ver mais
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We love the brand so much. You can tell a premium quality. The grooming kit bag is amazing, it has a lot of pockets inside. And very stylish the coconut balm for his nose and paw has a nice smell and... Ver mais
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I’ve been feeding this dog food to my pups, and they absolutely love it! The ingredients are great, the quality is consistent, and even my picky eaters finish every meal. I’ve noticed healthier coats,... Ver mais
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Detalhes da empresa
Sobre Kika Usa
Escrito pela empresa
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
Informações de contato
KIKA USA, LLC, 20801 Biscayne Blvd Suite 403 Office 415 Aventura, FL 33180, 33180, Miami, Estados Unidos
- 1-929-810-3980
- support@kika-usa.com
- kika-usa.com
4,4
Excelente
496 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
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Sent a question in and never heard back…
Sent a question in and never heard back from anyone.
16 de dezembro de 2025
Resposta da Kika Usa
Samantha,
We’re sorry for the confusion and appreciate you bringing this to our attention. We did receive your email regarding a possible picking mistake and replied right away, asking for photos as part of our standard process so we could resolve the issue quickly.
Unfortunately, we didn’t hear back after that. We’ve just sent another email - please check your inbox (and spam folder), and once we receive the photos, we’ll take care of this immediately.
Warmly,
Superiorcare.pet team
Still waiting for package to arrive
Order was supposedly shipped on Dec 18th. After 10 days, I asked what happened. Was told I "should have it in a few days". It's Jan 4th and still no information on possible date of delivery.
4 de janeiro de 2026
Resposta da Kika Usa
Dear Client,
We’re very sorry for the delay and the frustration this has caused. Unfortunately, situations like this can sometimes happen, and while we do our best, we can’t fully control the delivery process once a package is in transit.
To make this right, we will resend your order via UPS so you can receive it faster this time.
Our sincere apologies again, and thank you for your patience.
Warmly,
Superiorcare.pet team
My 4 shitzu have been on this food for…
My 4 shitzu have been on this food for eye tearing! How ever I have seen no improvement in any of them we have gone Thur 2 large bags this will be the last one if I see no improvement
23 de dezembro de 2025
Resposta da Kika Usa
Joanne,
Thank you for sharing your experience, and we’re sorry to hear that you haven’t seen the improvement you were hoping for yet. Tear staining can be influenced by many factors, including genetics, environment, water quality, and diet.
To see the best possible results, we recommend feeding only our dry food, as mixing in other foods or treats can interfere with the formula’s effectiveness. In some cases, it can also take a bit longer for visible changes to appear.
We truly appreciate you giving the food a fair try and understand your frustration. If you’d like any guidance, we’re always here to help.
Warmly,
Superiorcare.pet team
Great product and fast shipping
Great product and fast shipping , couldn’t be happier.
8 de dezembro de 2025
Resposta da Kika Usa
Keishla,
Thank you for your feedback! We’re so glad to hear you’re happy with the products and fast shipping. We truly appreciate your support.
Warmly,
Superiorcare.pet team
Resposta da Kika Usa
Dianeth,
Thank you so much! We’re thrilled to hear you had a spectacular experience and truly appreciate your support.
Warmly,
Superiorcare.pet team
Resposta da Kika Usa
Kelly,
Thank you for your honest feedback. We’re glad to hear you’re happy with the quality of the food. We understand your concerns about pricing and occasional shipping delays, and we’re continuously working on improving our logistics and overall experience.
We truly appreciate your support and your input.
Warmly,
Superiorcare.pet team
Resposta da Kika Usa
Anna,
Thank you for your feedback! We’re so happy to hear Emmy is enjoying it and that you really love the product.
Warmly,
Superiorcare.pet team
Ease of mind to have an autoship for my…
Ease of mind to have an autoship for my dog food.
3 de dezembro de 2025
Resposta da Kika Usa
Nijole,
Thank you for your feedback! We’re glad the autoship gives you peace of mind and makes managing your dog’s food easy and convenient.
Warmly,
Superiorcare.pet team
I ordered my first order from this…
I ordered my first order from this company and my dog wasn’t able to eat it becouse it was to hard for him so I contacted the company and they made it right for my dog and sent me the wet food which my dog loves and I am 100% satisfied with the customer service I got and the stand by their word as a company to make something right I would 100% recommend them thank you
3 de dezembro de 2025
Resposta da Kika Usa
Vickie,
Thank you so much for sharing your experience! We’re really glad we could make things right for you and that your dog is loving the wet food.
Your kind words about our customer service mean a lot to us, and we truly appreciate your recommendation and trust in our company.
Warmly,
Superiorcare.pet team
Amaging experiance now my pet is so…
Amaging experiance now my pet is so alive
20 de dezembro de 2025
Avaliação não solicitada
Resposta da Kika Usa
Nagarjun,
Thank you for your feedback! We’re so happy to hear you’ve had an amazing experience and that your pet is feeling more lively and energized.
Warmly,
Superiorcare.pet team
I haven't started on the new kibble
I haven't started on the new kibble, since she is finishing the previous kibble she's on. I will add the superior kibble slowly with the other kibble she's on.
11 de dezembro de 2025
Resposta da Kika Usa
Marie,
Thank you for the update! That’s a great approach - introducing the new kibble slowly helps support smooth digestion. We hope your dog enjoys the transition to Superior Care.
Warmly,
Superiorcare.pet team
timely delivery
9 de dezembro de 2025
Resposta da Kika Usa
Jan,
Thank you for your feedback! We’re glad to hear your order was delivered on time.
Warmly,
Superiorcare.pet team
My dog loves this food and this food…
My dog loves this food and this food keep her coat pure white
Thank you!!!!
8 de dezembro de 2025
Resposta da Kika Usa
Xenis,
Thank you so much for your kind words! We’re thrilled to hear your dog loves the food and that it’s helping keep her coat beautifully white.
We truly appreciate your support!
Warmly,
Superiorcare.pet team
Always fast shipping and the product is…
Always fast shipping and the product is outstanding
28 de novembro de 2025
Resposta da Kika Usa
Danny,
Thank you for your feedback! We’re glad to hear your orders always arrive quickly and that you’re happy with the quality of our products.
We appreciate you choosing Superior Care!
Warmly,
Superiorcare.pet team
I love superior care
I love superior care, excellent products. Love my show chair, my grooming bag 😍, my shopping bag bag with the aluminum handle and a lot of space.
The grooming arm I highly recommend it.
26 de novembro de 2025
Resposta da Kika Usa
Frank,
Thank you for your wonderful feedback! We’re so happy to hear you love Superior Care and are enjoying the show chair, grooming bag, and shopping bag. It’s great to know the grooming arm has been such a helpful addition too.
We truly appreciate your support and recommendation.
Warmly,
Superiorcare.pet team
Love the food for my cockers
Love the food for my cockers. Nice to be able to pick it up locally instead of shipping.
4 de dezembro de 2025
Resposta da Kika Usa
Laura,
Thank you so much for your review! We're really glad to hear that you love the food for your Cockers, and it’s great that local pickup makes things even easier for you.
We appreciate you choosing Superior Care!
Warmly,
Superiorcare.pet team
4 paws and a tail up!
My dog LOVES the wet food and really likes the dry food. He licks his bowl clean. 😊 Just
24 de novembro de 2025
Resposta da Kika Usa
Stefanie,
Thank you so much for sharing this! We're really glad to hear your dog loves the wet food and enjoys the dry food too — licking the bowl clean is always the best sign.
We appreciate you choosing Superior Care and are happy the meals are such a hit!
Warmly,
Superiorcare.pet team
I am so glad that I changed food for my…
I am so glad that I changed food for my dogs. They love it! I had such an easy time changing over to this food. I didn't have to worry about upset tummies, sick or refusal to eat.
Ordering was a simple process, delivery was quick. I am so happy I listened to Mackensie and changed foods. No more store bought over processed foods.
They have solid poopies, no runs. Their coats are looking much better, teeth look great.
4 de dezembro de 2025
Resposta da Kika Usa
Deborah,
Thank you for sharing your experience. We’re so glad to hear the transition was easy and that your dogs are loving the food. It’s great to know their tummies, coats, and overall health are doing so well.
We appreciate your trust and are happy to have you with us!
Warmly,
Superiorcare.pet team
Great products!!
7 de novembro de 2025
Resposta da Kika Usa
Scarlett,
Thank you for your feedback! We’re so glad to hear you’re enjoying our products.
Warmly,
Superiorcare.pet team
I’ve been feeding this dog food to my…French bulldog and Pomeranians
I’ve been feeding this dog food to my pups, and they absolutely love it! The ingredients are great, the quality is consistent, and even my picky eaters finish every meal. I’ve noticed healthier coats, more energy, and overall happier dogs. Highly recommend this food to anyone who wants something both nutritious and delicious for their pets! Package is also great and delivery is fast.
28 de novembro de 2025
Resposta da Kika Usa
Natalya,
Thank you for your wonderful feedback! We’re thrilled to hear your pups love the food and that you’ve noticed improvements in their coats, energy, and overall happiness. It’s great to know the ingredients, quality, and fast delivery are meeting your expectations.
We truly appreciate your recommendation and continued support!
Warmly,
Superiorcare.pet team
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