Leaving a 2nd review as I seem unable to respond to Kinds response to my original review. My review was very positive apart from the amount of fur received. My boxer Dolly was not as short haired as... Ver mais
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Veja o que dizem as avaliações
Arranging your pets funeral is never a task you welcome but Sally is wonderful. From the moment you speak to her there is a genuine warmth, care and empathy that makes you know your pets is in good... Ver mais
Amazing service from beginning to end, communicated with Sally over the phone and arranged a cremation. Went smoothly and very fairly priced, she included lots of nice keepsakes for our hamster and wo... Ver mais
One of the hardest goodbye ever! But Sally was AMAZING! she is so considerate and very kind and sweet. She didn’t rush as at all and gave us enough time to say goodbye. I contacted her on a very shi... Ver mais
Detalhes da empresa
Escrito pela empresa
We are a pet cremation company servicing London and the South East. We are the UK's first net zero funeral company. We treat our customers with kindness and their pets with great care. We are people kind, human kind and planet kind. We collect pets from homes or vets and return with ashes a few days later. We have land where families can bury their pets ashes alongside human family members.
Informações de contato
Strand Drive, TW9 4DX, Kew, Reino Unido
- 07759 039 996
- hello@kindfunerals.com
- kindfunerals.com
4,7
Excelente
187 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
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I highly recommend Kind
We lost our beloved rabbit Marshall suddenly a few months ago which was a devastating loss for myself and my partner. We found so much comfort from this service and Sally, who came to collect Marshall was amazing, she offered kind words, compassion and most of all she understood how precious our pets are to us even when they are no longer with us. Marshall was treated with respect and dignity as were myself and my partner. Sally came to collect Marshall the same day and he was returned to me in a beautiful case. The death of a pet can unfortunately be quite sudden and we don't always have the finances to pay for funerals up front but i was able to set up a payment plan so i could pay in instalments which was a huge weight off my shoulders. I cannot recommend Kind enough.
24 de setembro de 2023
Avaliação não solicitada
I have lost a number of cats over the…
I have lost a number of cats over the years,
My 31 year old cat had to be put to sleep,
Took him to the very posh vets around the corner,
It was close to home and I didn’t want to upset him any further,
Had to stand there for 15 minutes past my appointment time, getting more and more upset,
Vet finally called me in to the room,
I laid my poor boy down, obviously in distress, both me and fatty,
Vet never said a word before just injecting him,
She then said he’s dead, and walked out,
I could still feel his heart beating,
No seat to sit on and spend time with him,
By this time I’m crying my eyes out and deeply distressed,
I just wanted out,
The receptionist called after me to say I could collect him on Friday, this was a Monday and I could pay then, they had my details, I had taken other cats for treatment, they proceeded to call me every day twice a day for the money,
I was appalled by the whole experience,
Now KIND was the complete opposite, a lovely lady picked Guinness up, she was kind and understanding, cared about our loss and it clearly wasn’t just the money she was interested in, she didn’t try to sell me an upgrade or urn,
And half the price of the crappy posh vet , that was just after the money,
10/10 for KIND ,
Can’t fault them, made Guinness’s passing was made so much easier,
Thank you to the lovely lady who picked him up, I couldn’t drive as I had been up all night with Guinness,
I know who I’m going to call when I lose my next hairball
Thanks again
26 de setembro de 2023
Avaliação não solicitada
Great customer service
Great customer service - really helpful at a hard time ❤️
17 de agosto de 2023
Avaliação não solicitada
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