Kitchens & Home Avaliações 

38
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Trying to exchange a coat! Filled the online form out and the coat had been reduced so they were going to give me £6 back and exchange the coat. They’ve now increased the coat by £8! Nowhere b... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Company really easy to deal With unfortunately my body shape didn’t suit the jacket I bought so had to send the item back. This does not detract from the quality of the jacket and is more of a reflec... Ver mais

Avaliado com 5 de um total de 5 estrelas

Exellent speedy service: delivery of an A327 Moulinette Chopper and Liquidiser. I have had my old one for about 35 years. It is my favourite item in the kitchen, so I wanted to find a back-up... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos domésticos
  2. Loja de Roupas
  3. Loja de Balcões
  4. Loja de decoração de design de interiores
  5. Loja de móveis para cozinha
  6. Loja de utensílios de cozinha

Escrito pela empresa

We sell a wide range of goods from the Kitchen to the Garden, Bathroom, and Living Room. Including, Duvets, Cookware, Air fryers, Furniture, KitchenWare, Clothing, Gloves, Patio Furniture, Hand & Table Food Mixers, Food Blenders, Waterproof Jackets


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

38 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(38)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing

Super quick delivery and amazing products. Couldn't believe how quick they arrived. Will order from you again.

1 de dezembro de 2023
Avaliado com 4 de um total de 5 estrelas

Company really easy to deal

Company really easy to deal
With unfortunately my body shape didn’t suit the jacket I bought so had to send the item back. This does not detract from the quality of the jacket and is more of a reflection of my shape.

14 de novembro de 2023
Avaliado com 1 de um total de 5 estrelas

Parcel left in garden and wasn't…

Parcel left in garden and wasn't informed . Box and packing wet
I know it's not your fault but the drivers fault. Hope cake ok

7 de novembro de 2023
logotipo da Kitchens & Home

Resposta da Kitchens & Home

We apologise for the inconvenience caused by the courier's driver who failed to leave a slip indicating where they left your order. We hope that the previous refund of the delivery fee and the additional discount offered on your next order have compensated for the inconvenience caused. We take pride in providing excellent delivery services, and we are sorry that this incident did not meet our usual standards. Thank you for your understanding.

Avaliado com 1 de um total de 5 estrelas

Trying to exchange a coat

Trying to exchange a coat! Filled the online form out and the coat had been reduced so they were going to give me £6 back and exchange the coat. They’ve now increased the coat by £8!
Nowhere but nowhere is there a returns label ( they do returns for free). I’ve rang, left messages, E-mailed, used the automated returns system. Nothing!
Hopefully my bank and Trading standards will sort this.

4 de novembro de 2023
Avaliação não solicitada
logotipo da Kitchens & Home

Resposta da Kitchens & Home

Hi, thank you for the review. I would like to address your concerns regarding our pricing and returns system. Our prices can change daily to match the wider marketplace or due to changes in our supplier's pricing structure. Regarding your return, we apologise for any confusion caused by the self-service returns system. It mistakenly identified your exchange as a return request, and therefore, a prepaid label was not offered to you. However, we manually processed your request and provided you with a prepaid label along with a different-sized coat both at our own expense. We hope that you are satisfied with the product and our service. Please let us know if you have any further questions or concerns.
For the record, we don't do change-of-mind returns for free.

Avaliado com 5 de um total de 5 estrelas

Very happy with purchases

Arrived quickly.
Very nice food products
Very happy with purchase's

Edit:
i previously hadn't tried all the products when I first posted my review so I didn't review all the items.
Now I have I'd like to update my review for those items too.
I could only find my way to the Scorpians bite chilli sauce review amd have updated that but include my thoughts on that again here and the other two sauces.

The 3 chilli sauces are very tasty.
The scorpions bite is wonderfully hot the Reapers creepers is probably even hotter with a lovely background smokiness.
I was a little less keen on the Ghost Tears the flavour is nice. A gentler heat with a sweet background but Im not keen on the texture. It feels "thickened" which it is but was a little too noticeable for my taste.
As I say it's taste is lovely and others may not be as bothered by the texture.
All in all delicious chilli sauces

26 de setembro de 2023
Avaliado com 5 de um total de 5 estrelas

Well pleased with bike rack

Well pleased with bike rack, came within 4 days.
Would recommend to any one, great service and cheaper than any where else.

17 de julho de 2023
logotipo da Kitchens & Home

Resposta da Kitchens & Home

Many Thanks - hope to see you again soon

Avaliado com 5 de um total de 5 estrelas

Very happy customer

I bought the wrong size coat as a gift but they were really helpful sorting it out. I was very happy with delivery too; quick and packed nicely. I'll be shopping there again for sure

2 de maio de 2023
Avaliado com 1 de um total de 5 estrelas

Not available

Not available, from this company.

Still you take the money, then refund.
Surely you shouldn’t take orders if it’s not in stock.
I’ve ignored doing a review for a few times but you still keep emailing me, so this my point.

17 de abril de 2023
logotipo da Kitchens & Home

Resposta da Kitchens & Home

Thanks for your feedback, sorry that we needed to cancel the order. At busy times data can slow up when popular items get multiple sales within a few seconds on our vatious stores and stock gets depleted before the real-time stock and data get back to sync. In that time your sale would have gone through as we had stock at the time that you paid for it. Unfortunately sometimes with all internet sales, we can run out of stock before the system has set the item to a 0 count so your sale went through at he same time as another customers for the same item. We make every effort to avoid this happening but seasonal rushes can cause glitches.

Avaliado com 1 de um total de 5 estrelas

I am so disappointed with you

I am so disappointed with you. I bought a wardrobe on the 14th of April and l was expecting my order to be delivered on the 17th of April and l have not received it till today. I have emailed you for a refund so l can order somewhere else but there is no response from you. I feel so disapppointed and fustrated at the same time

12 de abril de 2023
logotipo da Kitchens & Home

Resposta da Kitchens & Home

We did respond to every online message and email from you that we are aware of, maybe our replies got lost in your inbox. Our delivery partner for 2-person delivery of large goods (Wardrobe) did have some issues with delivery to you as we explained via emails. The item was delivered slightly late and we are very sorry that this couldnt have been rectified us or by the couriers. We hope that you ubderstand that we made every effort to push them to get a new delivery window for you.

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