Simple to use website. Signed up for a discount only to be advised items in my cart weren't eligible for discount without any explanation why.
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Veja o que dizem as avaliações
I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Ver mais
Purchased the Rustico dinner and side plates. They are excellent quality and I am very happy with them. There was a slight issue with the dispatch/delivery but after making contact this was sorted qui... Ver mais
Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Informações de contato
Darenth Road, N16, London, Reino Unido
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,1
Muito Bom
226 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 69% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had terrible trouble getting my order, but….
I had terrible trouble getting my order delivered (delivery company fault) - Kitchway answered all communication swiftly and were always ready to help. When I finally got my delivery (glasses) some were smashed in transit. Kitchway arranged replacement swiftly.
25 de novembro de 2024
great product
8 de novembro de 2024
Resposta da Kitchway
Thank you, Karina.
We are glad to hear that you like the new Maytag dryer you ordered.
We look forward to serving you again.
Best,
Kitchway Team
Good quality product at a competitive…
Good quality product at a competitive price. The only reason I am not giving 5 stars is because they forgot half the order, but as soon as I pointed out the mistake they sent me the rest of my order the next day !
11 de novembro de 2024
Love this washer great communications…
Love this washer great communications with this company
4 de novembro de 2024
Resposta da Kitchway
Thank you, Ted.
We're pleased to hear that and look forward to serving you again.
Have a great day!
Abraham & Team.
Quality Product at a bargain price
In my pursuit of the perfect pizza base, these trays eliminate steam that would normally occur. These are well made and will last a lifetime
4 de novembro de 2024
Avaliação não solicitada
Great experience
Simple to deal with, quick shipping and had what I wanted with free shipping
7 de outubro de 2024
Whilst this item was delivered…
Whilst this item was delivered separately due to availability, it arrived when promised and the customer service was first class.
23 de setembro de 2024
Avaliação não solicitada
Very easy to deal with.
Very easy to deal with.
Very happy with our purchase.
16 de setembro de 2024
Avaliação não solicitada
Thankyou so much I am delighted with…
Thankyou so much I am delighted with the mugs and also with your service
10 de setembro de 2024
Order arrived well packaged etc
Order arrived well packaged etc. can’t fault the product. A tracking number would be useful, despite the order being small
23 de agosto de 2024
Avaliação não solicitada
A great shopping experience with…
A great shopping experience with Kitchway. Will be coming back.
13 de agosto de 2024
Avaliação não solicitada
Quick reliable service
Quick reliable service. Great at responding to queries. Good quality products.
4 de agosto de 2024
Avaliação não solicitada
Helpful customer service and quickly…
Helpful customer service and quickly answers.
1 de agosto de 2024
Avaliação não solicitada
Took so long to get products from you
21 de julho de 2024
Received the plates quickly and in good…
Received the plates quickly and in good condition. All good, thanks,
16 de julho de 2024
Avaliação não solicitada
Item delivered as described 👍
14 de junho de 2024
Resposta da Kitchway
Thanks very much, Mrs Sanger, for taking the time to leave us a review. We're glad to hear that, and we look forward to serving you again.
Abraham
Missing details in description
In your description there isn’t no mention of the size of this lids.
There are smaller even though my pots capacity is 4kg
3 de junho de 2024
Resposta da Kitchway
Hi Alex,
Thank you for your review. I apologize for the inconvenience you have experienced with the lids.
I understand from your feedback that the size information for the lids was not clear. While the description mentions the pot capacity for which these lids are intended, it appears this was not sufficient to ensure a perfect fit for all users.
To avoid such issues in the future, I will ensure that the size information is made more apparent in our product descriptions.
I will contact you directly to discuss how we can resolve this matter for you now.
Kind regards,
Abraham
Have not received order and when I have…
Have not received order and when I have tried to get an answer I have not had any explanation. Very poor communication.
7 de junho de 2024
Resposta da Kitchway
Hi Paul,
Thanks for taking the time to leave a review. I can see that we have been actively responding to your enquiry about where your order is. The tracking states that it was delivered a day after it was dispatched, so I find this review to be inaccurate.
If there is anything we can help, do reach out,
Abraham
Great company - highly recommend
Saw the crockery in a restaurant and source it back to Kitchen way, really please with it. Customer service and delivery were excellent, I will be back to complete the set.
3 de maio de 2024
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