Kivells Avaliações 19

The members of the Kivells Team that dealt with the property sale were in constant contact regarding the sale and the progress that was being made. We were given plenty of information in a timely manner.

I have always found that dealing with Kivells Launceston branch is very easy and straightforward whether renting or selling a property . Always easy to contact and responsive to any request. Over the years there has been a number of staff involved but this has never been to the detriment of the service, which is always 5 star.

A friendly professional service very helpful from the whole team, Nyah especially was great with our many queries.Would definitely recommend Kivells Liskeard

Excellent help through out. Always felt that nothing was to big or to small to receive help with
If I had to phone into the office the staff were always extremely helpful.
Would highly recommend

They are efficient, helpful, and kept the moving process going.

NYAH !!!!! she helped us so much with the ups and downs of our sale asked her any questions and she always had the answer lovely person kivells should be happy to have her in the team

First class service from start to finish
Always available when we need help
Sam Turner and his team in Liskeard are very professional and accomplished
A pleasure to do business with
Many thanks
Neil

Right from our first contact with Kivells and our subsequent appointment/viewing, we were pleasantly impressed with the knowledge Nyah had of the property, professional, articulate and above all managed an excellent level of communication between all parties. We cannot recommend Kivells highly enough for there service.

Do not go with this agency.
Somebody from the Bude office came over to give a valuation. Unlike any other agent he did not have a list of like for like properties, or have any paperwork. He had a photo of one property that was completely dissimilar in his wallet but did not give me any paperwork or even his card.!
He asked me what price I wanted and said he would be in touch. I have never heard from him since. This is not only unprofessional but rude.

Delighted with Kivells in Liskeard, primarily dealt with Sam, Natalie and Nyah and they’ve been wonderful.

Excellent service from the Liskeard office, Sam and his team were brilliant.
Always available and very professional.

Unprofessional money grabber.
They send emails with no name of sender. Only company logo.
I was on a viewing list, they rented the house without having a chance to view it. Just rented out to the first person who showed up, when I could have been willing to pay the whole let agreement in advance.
Not good for the LandLord that didn't have a chance to evaluate multiple prospective tenants.
I found out by coincidence after
Rightmove pulled the ad.
Car salesmen are more professional than this bunch of
amateurs looking to grab a fee.
The whole system needs strict conduct regulation in a free for all environment of unlicensed so called estate agents.

Asked to view land this morning. Mark Bunt at Liskeard office asked my availability. I advised of this, only to receive this email 'view at your convenience, there is a location plan on the details'. What?! There are 3 separate parcels of land adjoining one another, no specifications in relation to parking, access, boundaries and no intention of showing me the land. When requiring more information, Mark Bunt then emailed 'this parcel is actually under offer'. What an absolute waste of my time. I've heard more than a few negative reviews of Kivells including those of friends and my experience adds to them. Kivells are not interested in actually working for the vendor and it's clear they aren't too bothered about the buyers either. Mark Bunt - Director - couldn't direct traffic.

Launceston Branch, absolutely do not use, they had our property for 8 months 2 bed bungalow in a small village and was in great order not overpriced but only had two viewings, on a viewing kivells staff could not find the back door/garage keys ( told them 3 times and emailed them where they were), so probably lost this sale, second viewing the people were in no position to buy, I feel all Kivells are only interested in large houses and farms and land and take there eyes off ball. Changed agent and sold within 2 months.

Cracking service and well handled, Sam and the team were great. Thumbs up from me and the husband.

Very professional and the team did a great job

Shocking company.
Sam who I believe is now a director is shocking clueless and didn’t even understand what a deed poll is and how it works and when sent to him asked for the rest of the documents not understanding that it is like a one page certificate, then claimed he wanted the original hard copy not a certified copy, seemed to think that a mere auction agent was untitled to more than a bank or government department

Liskeard office. Sam, the manager! The face of the branch.
They used to be atrocious on getting back to you and have complained in the past to the other branch managers.
But my word this time has hit new heights! Very very unprofessional and an embaressement to the name and trade.
I asked for them to come and value our property as we are thinking of selling.
3 minutes people! That's all he was in for, no talk on how much, what could improve to help sell, not even a talk on their percent.
Now our property may not have been of interest to them, but this could have been discovered prior to my changing my day around to clear an hour for the visit. Google earth! So could have cancelled the appointment.

If it was not for the auctions and markets department I could not imagine them being here still.
Shocking service and I know house purchasing is hard enough to get any help from them, but now as a potential seller with them! Do not use them. I am glad this has been the only time I have had them out, what a total waste of my time!! The fact that he also questioned my husband and my relationship was very rude indeed
Disgusting behaviour.
Good luck people if you choose to use them.

I believe I was cheated by one of the owners / directors. They offered for sale an all terrain mobility scooter (which is no longer made and hard to source) which I needed to access my garden (it is on a steep gradient); I have a form of motor neuron disease, which they knew about from my message to them. I got in first with a commitment to buy, but instead they sold it to someone else as a beach buggy. I consider that to be disabled discrimination and am now taking legal advice.