Kkbags Avaliações 

201
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The bag that I ordered was out of stock. They emailed me to let me know, with recommendations based on what was originally picked. We emailed back and forth and I needed up going with the bag they r... Ver mais

Avaliado com 5 de um total de 5 estrelas

The bag was just as pictured and described-very cute! The shipping was also fast, and when I reached out, they sent me a tracking number. I was also accidentally charged twice for the same purchase so... Ver mais

Avaliado com 5 de um total de 5 estrelas

My granddaughter is extremely happy with her pack. When I had not received an update on shipping, I contacted the company. In a few hours, They sent me tracking that updated every few hours. That same... Ver mais

Avaliado com 1 de um total de 5 estrelas

Says you can return but unless you want to ship your backpack all the way back to China, no you cannot return items. Also these backpacks are sold for less than half the price on Amazon! Do not be... Ver mais

Detalhes da empresa

  1. Loja de bolsas e malas

Escrito pela empresa

Made in love and accompany you all through your life.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

201 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(201)

9 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great backpack, great service!

My daughter lovers her backpack! It's exactly how it appears on the site, and the quality seems to be great! I had emailed them to check on shipping status, and they responded quickly with detailed and accurate information.

15 de agosto de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

DO NOT BUY …

Took a long time to get any updated tracking info. Bag did show up in good condition a little over two weeks after I ordered it. It is advertised as a middle school bag but way too small even for late elementary school. The water bottle holders do not hold standard size elementary school water bottles. When I tried to return the bag I was told I would have to cover the cost of shipping to China along with $4.95 which is almost the entire cost of the bag. DO NOT BUY.

25 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT purchase from this company

DO NOT purchase from this company. They are based in CHINA and I have NOT received my item and they refuse to refund my $50. They say its "On the way" and "Be patient". It is 3 weeks and still undelivered even though they said it would arrive in 3 days. They are not to be trusted. So disappointed in this company. Why have the US logo on their website if they are based in CHINA.

29 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

I give this company 5 stars based on their customer service. I purchased a backpack that my daughter loved and we changed our mind because we couldn’t find a matching lunchbox. When I contacted customer service, they immediately returned the funds and made it right. I will look through for a future purchase just based on great customer service.

29 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The backpack I ordered were missing an…

The backpack I ordered were missing an item and quality of bag wasn’t to my standards. Once I emailed kkbags they immediately responded back. We came to an agreement. Another backpack was sent. I am very happy with the 2nd backpack and so was my granddaughter. Very courteous and professional.

21 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Clear communication, came through in the end

Clear communication; sent another bag out rush to make up for the (seemingly common) snags at LA customs. My rating had been a lot less stars over the last month, but in the end they did me right. Thank you!

12 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We ordered a backpack and love the…

We ordered a backpack and love the product. Thought there were some shipping issues due to the product getting stuck due to local inspections, KK was very professional and communicative in what was happening. I highly recommend this company; they have good quality, responsive to e-mails within a few hours and professional.

13 de setembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good customer service

Had a quality issue with a bag due to a missed stitch. Emailed the company, and they sent a replacement and made it right. Good customer service.

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Update to my previous review

Update to my previous review. The company was very responsive and we opted to refund our money and forgo the backpack since school had started weeks ago and we ended up busying something in our city. We received the refund like they said they would. We may try again another year as my daughter likes the design of this backpack but will pay extra close to the address and order well in advance. I gave them an extra star as well because they did provide great customer service.

30 de agosto de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

They fixed my concerns

They fixed my concerns. The kids received their backpacks today. I’m going to be honest. I was very angry with shipping but the company did fix all of my concerns. Ordered 8/2 received 8/26. I will give another star because of doing what they said they would.

23 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This backpack is fantastic

This backpack is fantastic! It arrived super quickly, and my daughter loves everything about it—the design, the size, and the comfort. It’s well-made and holds all her school essentials with ease. Highly recommend for any parent!

14 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Super frustrated

Ordered a backpack, still has not arrived 12 days later. No shipping updates, no response from the email I sent a few days ago. No way to call them. Super frustrating with school starting this week.
SCAM!

12 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Took my money and haven't received my order

I have yet to receive my order. Site said 6 to 20 business days. When I try to track the order it says the same thing over and over with just the date changing. If my granddaughters don't get there bookbags they are going to be so disappointed!!!! The money came out day of the order yet still no bookbags!!!!!

19 de julho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Finally, We Got Backpack!

I have emailed this company twice about my order and they have yet to respond. I ordered a backpack for my son and it has been a week and they have yet to ship my order. I tried emailing them twice to find out and estimated date of shipment and no response.

Edit: As of 8/7/24
Company has responded to my emails and said they have shipped my item. However I’m still waiting to receive it. I’m hoping to get it by this weekend. If so, I will change my review.

Edit: As of 8/13/24
The backpack did not come in time. It was a day later after school started. However, my son LOVED his backpack.
The backpack is good quality and waterproof. It has many compartments and the zippers easily open and shut.
It does take awhile to ship which was one of my frustration but overall the backpack was worth the wait. 😍

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This bag is everything!

I'm not the one using it but I just want to compliment how functional and perfect this bag is for everyday use. It has a lot of compartments and pockets and the strap is very soft so there won't be a problem no matter the weight you're carrying.

26 de junho de 2024
Avaliado com 1 de um total de 5 estrelas

Fake And Paid Review!!

All These Review are fake and Paid,i am provide all review

26 de junho de 2024
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Resposta da Kkbags

Hello,

We just checked our website records, you haven't purchased any items from our store, so we're unsure why you left us a negative review. If you have any questions or issues, please contact our customer service at service@kkbags.com.

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