Catherine from KLS Law dealt with my RTA claim, she was amazing throughout, kept me updated with everything and was always on the end of the phone when I needed questions answering. The claim was deal... Ver mais
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Catherine from KLS Law dealt with my RTA claim, she was amazing throughout, kept me updated with everything and was always on the end of the phone when I needed questions answering. The claim was deal... Ver mais
A empresa respondeu
After a car accident back in January 25, KLS were the solicitors used by the insurance company and car hire firm to recover the costs. Although it took 4 months, the monies were paid in full this mont... Ver mais
A empresa respondeu
I had an accident in May 2023, and I was injured, and my bicycle was badly damaged. I received a call from solicitors to offer me help with the claim. I'm glad I went ahead with KLS solicitors.... Ver mais
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Hard to imagine how dealing with this company could be worse. Months and months go by with no contact and no progress. I feel that following my serious injury in a cycling accident I would have been b... Ver mais
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So glad when I got my payment as it meant I didn’t have to deal with them again. Took an early settlement as they prolonged it enough with zero to little contact. Good luck trying to get a response out of them. They only contact you when it benefits them.
In addition to the lack of communication they also didn’t bother to get a report amended until I chased it up months later. Booked me in with the worst physio ever who did bugger all to relieve the pain in my back, then did nothing when I complained about it other than I got 1 session removed from the bill. I needed physio desperately and they didn’t bother to arrange more so I went to a chiropractor and funded it myself. Then there was the report from the re-exam which never appeared or at least I wasn’t ever privy to it.
Absolute waste of time.
KLS helped me obtain compensation after I was quite badly injured in a bike versus car accident. I found them extremely professional and communicative and the final outcome was achieved more quickly and with a higher level of compensation than I expected. They were also proactive in helping me to access additional medical support, beyond what was available on the NHS.

Resposta da KLS Law
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