solenttrapshop Avaliações 

193
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Part came fast but unfortunately it did not fit my DM tube 1.500 Titanium Tube x 1.375 ID Threads are 24 TPI. It appears each manufacturer has a different tube. This would definitely not hold solvent... Ver mais

Avaliado com 1 de um total de 5 estrelas

This is a Chinese manufacturer and distributor. The Grade 5 titanium unit purchased blew up after a little over 100 cycles. Literally the biggest waste of money I’ve ever experienced. On top of that t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First rate people to deal with, recently had an issue requiring replacement parts and they were extremely prompt to respond and the necessary parts arrived quickly. Will definitely contact them first... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was concerned of the quality do to the low price but took the chance anyway. There was some issues with initial shipping but I chalk that up to 2021 Covid, Christmas, current political situation. T... Ver mais

Detalhes da empresa

  1. Loja de caça e pesca

Escrito pela empresa

solventrap shop is focused on developing safe and environmentally friendly solutions for cleaning firearms. We specialize in Solvent Trap & other cleaing technologies and proudly design, manufacture & assemble our products in Dallas, Oregon.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

193 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as avaliações

(193)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Ordered jig and was sent wrong product…

Ordered jig and was sent wrong product and have been getting run around from customer service on the getting right one

14 de fevereiro de 2022
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Resposta da solenttrapshop

Hi Kenny
I have resent a new Jig and your item was delivered in or at the mailbox.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Good communication when I had a question about shipping. Product showed up on time and well protected, with order complete.

11 de fevereiro de 2022
Avaliado com 1 de um total de 5 estrelas

Now being asked to remove review…

Now being asked to remove review because it's bad for his business. He explained that his design is made in the US but made in China. Guess what? I see other companies selling the SAME product!!! Only way I might change my review is if they send me another one. That still won't change my opinion... But that's not even what I'm asking for. I'm better off buying from JK Armament. At least that item isn't going to take forever. Same price too.
Kyle, If you want your business to thrive.....1) I suggest giving options for faster shipping. DHL e-commerce is the worst thing you can do. 2) Your point of sale system needs to be updated so it is not throwing fraud alerts to customers bank accounts. I should have read the reviews about customers getting blocked bank accounts. That's my fault. But hey, you didn't have to go through the trouble of getting a new bank card so good for you right?! 3) Don't b.s. your customers, leave an actual phone number they can reach you at if they are having issues 4) If I say cancel my order, that means CANCEL my order when I ask. Since it wasn't updated to shipped, I asked for a refund well within the allowed time frame. You refused! You sent me an email at almost 10pm central time that your "guys" in the warehouse just sent my package with USPS...they don't do pickups late at night. LIES!!!! 5) You should make every effort to make your customers whole again and take care of them.. instead of asking them to remove an honest review about your business. I never say anything negative about anybody, I work in the firearm industry. I know it's hard to make a dollar. But don't come asking ME for a rewrite because it might affect your business it only gets worse every time you try and contact me. I'm not asking for a refund, but I'm just saying, It gets this review removed. Still won't change my own experience or opinion, but you get the drift.
To those of you reading this review, I suggest JK Armament. They sell the exact same product for the exact same price ( if not, cheaper) and the shipping is on point. Your not going to be stuck waiting for a response or email confirmation on shipping or ANYTHING! Avoid the headache and shop elsewhere. In fact, look on Ali-baba and you will find the exact item that he so proudly claims is made in AMERICA on his website. Claims they are made in Oregon. I really wish I could share the screenshots of the conversations I have had with this guy.

Pull a Star Wars and move along.....move along..

24 de janeiro de 2022
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Resposta da solenttrapshop

Thanks for your honest reviews, I will try faster shipping and better system
1. We accept cancellations and refunds, the goods can be cancelled when the goods are not shipped, the goods can still be refunded when it is shipped, but the buyer pays about $14 for postage
2. When you want to cancel the order, I haven't had time to upload the tracking number, so the order shows pending, when I contact my third-party warehouse to ask if it is shipped and the tracking number, the answer I get is that it has been shipped but the tracking number is required Update after 1 day. But you think it's a scam and leave a 1 star bad review, so I'll email you if you can update the review after both jig and tube are delivered.
You can get the same styling at JK, but JK's is aluminum, mine is titanium, it's obvious
3. If you see a product with the same image in other stores, it's because they (efueloo.com) stole my image and I've reported them to Google. Actually it's a scam

Avaliado com 2 de um total de 5 estrelas

I placed my order (#1813) on 12/23/2021…

I placed my order (#1813) on 12/23/2021 consisting of 7" titanium tube, spacer, 9 stainless cups, end caps and drilling jig. I was advised the tube was on backorder... ok, understand. I have since received the jig, but no other parts. I was advised on 1/11/2022 that the tube arrived and was shipped. Instead, I received an end cap that we agreed to remove from my order because it wouldn't fit the tube. I emailed Kyle back, but have yet to get a response.

21 de janeiro de 2022
Avaliação não solicitada
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Resposta da solenttrapshop

Hi Bob
I seem to have missed your email, so I still sent you flash hider, don't worry I've refunded you, it will arrive in three days
Tube's tracking number will be sent to your email later

Avaliado com 4 de um total de 5 estrelas

Overall good quality

Seems like a quality product, although it would be nice if the dry storage cups had a small punch mark in the center. Allow about 3 weeks for delivery

20 de janeiro de 2022
Avaliação não solicitada
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Resposta da solenttrapshop

Don't worry, the tube and Jig are from different warehouses, so there will be two packages, I have emailed you the tracking number

Avaliado com 3 de um total de 5 estrelas

you sent the wrong size booster or it…

you sent the wrong size booster or it looks on the picture the end cap to screw the booster to the solvent trap is missing ???

19 de janeiro de 2022
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Resposta da solenttrapshop

I'm sorry I may have missed the adapter ring, don't worry I'll resend it in 48 hours

Avaliado com 4 de um total de 5 estrelas

Product is great as expected.

Very well machining a little on the heavy side but that is to be expected. Only reason I’m giving it a 4. When ordering I entered the promo and it didn’t get taken off. However KM is going to make it right. Shipped fast and on time.

10 de janeiro de 2022
Avaliado com 5 de um total de 5 estrelas

Awesome service.

Titanium baffles are great. Very clean. Hopefully will order more in the future.

4 de janeiro de 2022
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Resposta da solenttrapshop

I'm sorry that it took 16 days for delivery, usually it will be delivered in about a week
Delivered, In/At Mailbox
January 5, 2022 at 2:17 pm

Avaliado com 2 de um total de 5 estrelas

Parts missing in order

Parts missing in order. Sent multiple emails with no response. Talked to someone via chat and was told they would ship out the missing part. That's the last I've heard from them.

4 de janeiro de 2022
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Resposta da solenttrapshop

Hi, I just sent the tracking number of the end cap to your email

Avaliado com 4 de um total de 5 estrelas

I am giving this a 4 only because of…

I am giving this a 4 only because of customer service. The trap itself is great, works as advertised. I didn't think it was going to be as well machined as it was.The cone design is very good with very good tolerances. It's a bit heavy but I'm extremely happy with the purchase.The seller is not as quick to respond to questions, if at all, as I would like.

2 de janeiro de 2022
Avaliado com 2 de um total de 5 estrelas

Asking for review of my order

Asking for review of my order, still have not recieved, so poor rating, lf you cant deliever product in timely manner, you deserve poor rating,
Update, customer support good, they followed up on tracking order, product was delivered in 3 days time after contacted, will order from them again.

26 de dezembro de 2021
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Resposta da solenttrapshop

Hi, thank you for contacting us, I did find that the tracking number has not been updated after December 18, and I am contacting USPS to confirm whether it is lost. If it has not been updated on December 30, I will resend it

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