Personable customer service. An excellent product line for a small business. My order was received promptly and was well packaged. Would highly recommend McIntosh to my fibre friends and family. Thank... Ver mais
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Veja o que dizem as avaliações
Tempting goodies to quicken the heart. With new products listed regularly website is a go to. Latest acquisition Lang Yarns a dream, the Knitpro Oasis Interchangeable Crochet set a game changer, hoo... Ver mais
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Always a pleasure to order from James at Mackintosh yarns. My order arrived without any trouble and was exactly what I wanted. James is so helpful and happy to chat if need be. My go to place for Lang... Ver mais
A empresa respondeu
I felt as though I was an important individual being served. It’s a great feeling when a customer isn’t treated by a ‘bot’ or other mechanical device as if one of a crowd of hundreds. My query was ans... Ver mais
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Detalhes da empresa
Escrito pela empresa
Natural Fibres. Pure Wools. Well-being. McIntosh wools are hand-dyed to order in a range of vibrant and pastel colours. We also sell a range of high quality knitting needles, crochet hooks and accessories. Brands include KnitPro, Lantern Moon, Clover, Addi, Schoppel, Symfonei yarns Seeknit, and Euculan. Free UK postage from £100 and £30 for international shipping. Our wool ranges come in different weights from lace to 4-ply to Double Knitting. All are ideal for hand knitting and crochet. Every skein or cake of McIntosh is hand-dyed using a semi-solid dye technique to give visual texture to the finished project. Our BFL is accredited as 100% British wool by British Wool and our FABULOUS range is accredited as a British wool blend by British Wool. Our CALM range, which stands for Cashmere and Luscious extra fine Merino in DK. FABULOUS is a mixture of 55% British Bluefaced Leicester wool and 45% grade A Mulberry Silk in either DK or 4-Ply. BFL is 100% British Bluefaced Leicester - the 'king' of fibres' in DK and 4-Ply. ffluff is a lace weight fibre blend of 75% baby suri alpaca and 25% grade A mulberry silk. it's as light as air and warm to wear. Donegal Rich Tweed is 87% wool and 13% Donegal Nep. Available in DK and 4-Ply. All wool products come in a McIntosh cotton project bag. All yarn bands are made from recycled card with a biodegradable laminate.
Informações de contato
42 Denman Road, SE15 5NR, London, Reino Unido
- sales@mcintoshpublishing.com
- knitmcintosh.com
4,9
Excelente
600 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was delighted to find this yarn
I was delighted to find this yarn! I purchased a skein while on vacation and should have purchased two for my project! So thank you for the quick delivery!!
9 de outubro de 2025
Resposta da McIntosh
Thank you so much for your order and kind words
Resposta da McIntosh
Thank you for your order and kind words.
Small company with huge service
I like supporting a small company, but that does not mean you have inferior service. I was impressed with the prompt response and updates on my order. When it arrived it also came with a thank you, which is always nice to receive.
I would highly recommend buying from this wonderful company.
1 de outubro de 2025
Resposta da McIntosh
Thank you for your order and kind words.
Beautiful yarns packaged with care.
Beautiful yarns packaged with care in recyclable packaging. An issue with Royal Mail was handled with sympathy and kindness. James took time away from his holiday to respond to my messages. It took a week but the yarn did arrive in time.
26 de setembro de 2025
Avaliação não solicitada
Resposta da McIntosh
Thank you so much for your order and kind words.
My needles on time
My needles arrived on time and were very well packaged. Thank you for your support and attention.
24 de setembro de 2025
Avaliação não solicitada
Resposta da McIntosh
Thank you so much for your order and kind words
Resposta da McIntosh
Thank you so much for your order and kind words.
Resposta da McIntosh
Thank you for your order and kind words.
A fantastic little company
A fantastic little company! Excellent value and customer service. Highly recommend them.
4 de setembro de 2025
Resposta da McIntosh
Thank you for your order and kind words.
Exemplary - in a word..
Items ordered arrived and were exactly as described. I knew when they would arrive as I was advised - HONESTLY - when they were likely to turn up. Packaging was fine - and recyclable, and I received a lovely hand written thank you, which was a beautiful touch. Would recommend.
4 de setembro de 2025
Resposta da McIntosh
Thank you for your order and kind words.
Very helpful shop
James was very helpful about my order. I would definitely shop with Mcintosh again.
28 de agosto de 2025
Resposta da McIntosh
Thank you for your order and kind words.
Really great shop
Really great shop! Reliable and great communication. Recommend!
20 de agosto de 2025
Avaliação não solicitada
Resposta da McIntosh
Thank you so much for your order and kind words
I received the product
I received the product - Addi Knit Pro, Addi Novel Long and Addi Snake and I absolutely love them. I have to apologize to James for not being patient enough when I did not receive them as I expected. And James still found the time to answer my request.
Thank you again for outstanding service.
12 de agosto de 2025
Avaliação não solicitada
Resposta da McIntosh
Thank you for your order and kind words
Customer service and advice prompt
Customer service and advice prompt, easy to navigate website and easy to pay - goods despatched immediately and arrive well packaged
4 de agosto de 2025
Resposta da McIntosh
Thank you for your order and kind words
The Seeknit interchangeable knitting…
The Seeknit interchangeable knitting needles are simply fenomenal. I've tried my friend's ones and decided to buy as I was amazed how comfortable and well made they are. The seller is also fenomenal, posted my dream needles so quick with excellent packaging. I highly recommend needles and the seller.
10 de agosto de 2025
Resposta da McIntosh
Thank you for your order and kind words
A perfect set of crochet hooks
Great service. Easy to order. Quick delivery. Lovely design. And all neatly stored in one place.
10 de agosto de 2025
Resposta da McIntosh
Thank you for your order and kind words
Very friendly
Very friendly, very helpful. They had exactly what I needed. Item packaged very well and Royal Mail got it to me very fast. A+++++.
8 de agosto de 2025
Resposta da McIntosh
Thank you so much for your order and kind words
Very quick and pleasant service
Very quick and pleasant service. I couldn’t ask for better.
29 de julho de 2025
Avaliação não solicitada
Resposta da McIntosh
Thank you for your custom and kind words
First rate,easy to order and dispatched…
First rate,easy to order and dispatched quickly. Well packaged with no possible break.
5 de agosto de 2025
Resposta da McIntosh
Thank you for your order and kind words
A very speedy service…
Very speedy service with a personal touch of a handwritten card inside made it feel more special and appreciated. Thank you and will definitely buying more from them.
2 de agosto de 2025
Resposta da McIntosh
Thank you for your order and kind words.
Resposta da McIntosh
Thank you for taking the time to share your feedback. I completely understand your concern about not receiving your order yet, and I sincerely apologise for any worry this may have caused.
I can confirm that your international order was dispatched as scheduled, and comprehensive tracking information was provided to you via email at the time of posting.
As outlined in our delivery notes at the point of sale, international orders do take longer to arrive, with your expected delivery timeframe being later this month. I've kept you updated at every stage of your order's journey to ensure complete transparency.
McIntosh is a small business operated entirely by myself, James McIntosh, from my spare bedroom in my flat. I take tremendous pride in providing exceptional care and attention to every single order, including yours. Each customer matters enormously to me, and I'm always here to help resolve any concerns.
For the quickest and most effective assistance with any delivery queries, I'd encourage you to email me directly at clan@knitmcintosh.com. This allows me to access your specific order details immediately and provide personalised support. As a small business owner, direct communication helps me serve you far better, and ensures any issues are resolved swiftly and satisfactorily.
I remain committed to ensuring you receive your order and have a positive experience with McIntosh. Please don't hesitate to reach out directly, and I'll be delighted to assist you further.
With kind regards,
James McIntosh
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