After six weeks of taking Known Nutrition Collagen supplement I was able to stop wearing foundation as my skin had it's own lovely natural glow. My cheeks seem more plumped, my wrinkles less defined... Ver mais
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Veja o que dizem as avaliações
My partner ordered some gummies on a Friday, cancelled the order on the same day (6 mins after) and yet she still received the item on the Monday. Now, there is no response to emails/Fb messages/Inst... Ver mais
Didn't like the pre workout gummies so tried to cancel but finding the cancellation process is impossible. Emailed them using the email or mentioned on the website but it bounced back as undeliverable... Ver mais
A empresa respondeu
I’ve been taking Known Nutrition Advanced Collagen for 6 weeks now. It’s easily become part of my daily routine. The product tastes quite nice actually. I have tried 2 other collagen sachets in the pa... Ver mais
Detalhes da empresa
Informações de contato
20 Gresham Street, EC2V 7JE, London, Reino Unido
- knownnutrition.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Highly recommended to use this gummies
Highly recommended to use this gummies.
So good for am vitamin type.
Non existent cancellation process
Didn't like the pre workout gummies so tried to cancel but finding the cancellation process is impossible. Emailed them using the email or mentioned on the website but it bounced back as undeliverable. Very poor customer service

Resposta de KN
I am using the high strength magnesium…
I am using the high strength magnesium gummies, which seem to be good quality and taste good, I am now on my second order. However I do agree that the customer service could be better. Processing and delivery of orders is a bit slow. On my first order I was disappointed that after placing the order, one product was found to be out of stock. I ended up paying delivery for only one product and I asked for a free delivery code so that I could order that missing product when it is back in stock, but the company said no.

Resposta de KN
Havent gotten my order and its been…
Havent gotten my order and its been weeks. Ordered from Amazon.

Resposta de KN
Really poor service
Products were good. However, a really unreliable service. Repeatedly needed to chase deliveries, only to be told that either the delivery had failed (of which I'd had no prior notification), or my subscription being cancelled from their end without my instruction, or letting me know. Takes the convenience out of a subscription so will just be getting from the shop now.
I placed an order 5 days ago
I placed an order 5 days ago, payment taken. I have had no email confirmation and have NOT received my order.
This company seems to be a scam !!
Excellent communication with the team
Excellent communication with the team. Prompt replies to questions. Well done.
Attempted to order twice
Attempted to order twice, nothing got delivered. I did get a refund but there was no communication about anything.
Great company!!
Arrived really quickly (ordered Friday, arrived Monday!)
Three different products all taste great and fantastic customer service throughout
Absolutely horrendous
Absolutely horrendous! Tried 3 different emails, contacted on Facebook and raised a dispute through clearpay. Not one single reply and payment is being taken again tomorrow. DON'T BOTHER!!!
Fab!
Love the products! Am sure they are helping and making a difference to my well being and mobility.
Thank you 🤗
Awful/No communication
My partner ordered some gummies on a Friday, cancelled the order on the same day (6 mins after) and yet she still received the item on the Monday. Now, there is no response to emails/Fb messages/Instagram for us to return the item for a refund. Will keep trying, but just so anyone else is aware - be 100% sure before buying, otherwise you might be stuck with the product. Also, the contact number on the invoice 0161 469 2711 does not work.
Took 3 subscription payments didn’t…
Took 3 subscription payments didn’t receive anything. Raised a dispute on PayPal and was asked to close it and they would despatch the order. Now not responding to emails.
So good I came back
These gummy vits are so good, I’m back for more! Though I actually only turned to Known Nutrition when the brand I usually use was out of stock, I don’t foresee myself getting tired of their delicious products any time soon. Just call me a convert!
I never received my order so…
I never received my order so disappointed messaged you several times. I was on your supplement regularly for months and Have been without for almost 3 weeks.
Very quick deliveries and good products
Nice packaging and arrived quickly but…
Nice packaging and arrived quickly but make me crave sweets and unfortunately I haven't felt a difference from them yet coming to the ene of months supply
Complete scam
Complete scam. Cancelled my order without telling me (I only found out when I went to track the parcel!) and won't answer my emails - all they wanted was my details to sell on!
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