Kopacek Avaliações 

I had to send some items back and they were damaged during the shipment period. Kopacek made me responsible for the damage, although they failed to report the damages at the post office when receiving the package. I had insurance on this shipment which should have covered the damages, but just because they don't care much about proper communication, they never reported to the post office, kept giving me promises and excuses, and finally stopped replying to my emails. Never received a refund or an apology.

BEWARE! Purchased an item which was described as OEM quality which broke straight away due to poor quality, brittle plastic.
Asked to return the item and was told my claim was rejected as they had never received such a claim and that I must have installed it wrongly.
Absolute joke of customer service.

Ordered Sportline (gloss) black mirror caps, they sent metallic black mirror caps which did not match other sportline parts on the car. I complained pointing out that they did not provide the part as advertised, they replied stating that the part is clearly stated as Sportline black on the website, which was my point! Asked for a refund and they do not reply to my emails.

After several name and website changes, Elfi, s.r.o. / SUPERSKODA / KOPACEK.COM has strange billing principles and poor customer service.

Hurtig og nemt, bestilte Stænk lapper (mudflaps), og Har handlet her før. Køber gerne her igen. :o) Tak.

Ordered, paid, got gls tracking number the next day. Package was delivered to Croatia 3 working days later

Har netop modtaget min ordre fra Kopacek. Har bestilt 4 alufælge, men har kun modtaget 2. Har ikke fået noget information af nogen art og der er trukket penge for hele ordren.

Ikke imponeret

Ordered on a Friday night, Got an immediate acknowledgement and then a GLS email with tracking on the Monday. Received goods the following Friday, exactly as ordered. All genuine Skoda parts, and properly packaged. A perfect transaction. My only reservation was the unsecure connection on the website, but I didn't think that would be an issue, when paying with PayPal. Will definitely use again.