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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have ordered Mac Studio, even though it has arrived perhaps a few days later than it would if I ordered directly from Apple I am happy as it allowed me to save a little bit - with prices hiked every... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'd been looking to buy a Macbook Pro M5 Max for a few weeks and came across KRCS, a company that I'd never heard of. Well, I'm so glad that I did find KRCS because I found that it was a... Ver mais

Avaliado com 1 de um total de 5 estrelas

We were directed here by Apple as an alternative to their Leicester store, once we were there we found out that they were not an Apple store but an associate store and the can’t resolve half the prob... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered a MacBook Neo on Saturday, I called on Monday as I needed it urgently, I was told it would be dispatched and delivered on Tuesday, which it was. Excellent service and very helpful staff. Wou... Ver mais

Detalhes da empresa

  1. Loja de computadores e acessórios

Informação fornecida por fontes externas variadas

KRCS is the UK's longest-established Apple Specialist Reseller, supplying computer solutions to business, education and personal users since 1983. Company History KRCS have been committed to providing Apple computer solutions since the days of the Apple II - the first commercially popular microcomputer manufactured by Apple Computer. The company opened the UK's first dedicated AppleCentre in Nottingham in 1984, coinciding with the launch of the ground-breaking Apple Macintosh Personal Computer. KRCS - the UK's most successful Apple Specialist Reseller From the early desktop publishing tools of the 1980s to the powerful intel-based Mac Pro workstations of today, KRCS have gone from strength to strength and is arguably the largest and most successful Apple specialist in the UK. The company boasts eight Apple Premium Reseller computer stores; in Doncaster, Merry Hill (nr Dudley), Coventry, Derby, Hull, Leeds, Nottingham and Peterborough. Apple Premium Resellers are hand-picked by Apple Computer for proven expertise in systems knowledge and integration. KRCS is accredited to deliver a whole range of after-sales services including; system integration, installations, upgrades, troubleshooting, and diagnostics. KRCS have dedicated professional, education and customer service teams to effectively service specialist markets and all our staff have undergone rigorous training to provide support for Apple hardware, software and peripheral devices. Design professionals and networking applications KRCS also has complimentary vendor accreditations in professional publishing and design applications that integrate well with Apple hardware and software. The head office in Nottingham offers demonstration facilities for high-end Xerox pre-press and professional networking applications. Try before you buy KRCS Apple Premium Reseller computer stores are located in convenient city-centre sites and offer a relaxed environment, where expert and novice users alike can try-out the very latest Apple hardware - from iMacs to iPods! At every KRCS computer store, customers can discuss their needs with friendly, knowledgeable staff. KRCS online store Customers who choose to shop from home via our secure website can now enjoy the convenience of online shopping, plus the same level of after-sales service that is available at our other KRCS outlets. If you are new to Apple Macs and iPods or maybe an experienced Apple Macintosh user, we trust that you will enjoy our integrated approach to computer shopping and after-sales service.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

574 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(574)

51 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I bought a MacBook with an amazing…

I bought a MacBook with an amazing price paying with Klarna. When it arrived, I didn’t like the color and contacted the store to swap it, the store’s staff was very attentive and answered really quick with all clear informations to send it back. I loved the management with my case. After 2 days I sent it, I received a new Mac at my house with the color that I wanted. I appreciate the good service and after-sales support. It is definitely a store that I will buy from again, because they have great service in addition to good prices and many payment options.

30 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Selling products they don’t have

Company sold too many preorders for a device and then didn’t inform customers for days after that there would be a 4 week wait after release date. It’s not hard to update the site with “not available for preorder” once they have sold their stock. Only got an automated response clearly don’t care about there customers.

17 de setembro de 2024
Avaliação não solicitada
logotipo da KRCS

Resposta da KRCS

Good morning Jonny. Thanks for the feedback, and sorry for the disappointment. As soon as we became aware of number of devices that would be available to us at launch we updated customers within a few hours and updated messaging on our web site. As always there is huge demand for iPhone at launch and we do our best to be as transparent as we can. I hope you are able to get your new iPhone from KRCS or elsewhere as quickly as possible. Please email info@krcs.co.uk if you would like any further information on your order.

Avaliado com 5 de um total de 5 estrelas

Great experience with KRCS

Bought a new macbook after having my last one for over 10 years, KRCS were the best choice. Not a company i'd heard of before but looked at them on Trustpilot and the reviews were good so i decided to buy from them. The experience has been great, fast delivery, great communication and only company i could find that offered 0% interest over 12 months. Price of macbook was really good too. Would definitely use again - thank you.

3 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The only choice for NHS workers

Well, what can I say?
1. 10% discount as an NHS worker
2. 0% financing via Klarna
3. MacBook arrived before the estimated date
4. Spec as ordered

Highly and wholly recommended!

Currently, NHS workers get 0% discount on MacBooks when buying direct from Apple.

22 de agosto de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

KRCS was my preferred Apple reseller

KRCS was my preferred Apple reseller, but I will never buy from them again.

I routinely avoid dealing with DHL’s business customers. However, I forgot to ask KRCS who they use for “Express Delivery” during our call. The worst part is the equipment that’s disappeared into DHL’s black hole can be bought from any number of suppliers. What an idiot!

I know I’m entitled to a refund, but really, why put yourself in that position?

KRCS, you can read my DHL review on Trustpilot, along with everyone else’s. Why use them? It must cost you a fortune. 3-stars reflects your choice of business partner and its impact on the customer experience.

UPDATE 18:00 20-8-24:
DHL tracking info now reads: “Sorry, but we haven’t been able to locate the delivery address from the information provided by the sender.” A rough translation is: Didn’t fancy delivering the parcel, so defaced the address label, returned it to the depot and blamed the customer (KRCS).

20 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best service and Product

Best service: KRCS offers various product options, excellent payment plans which are aligned with all relevant providers and are easy to apply for, literally within minutes. My order was received quickly and I am thrilled with my purchase. Thank you KRCS for being a provider one can count on.

2 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great advice …

Great advice in choosing the correct laptop for my needs. Very knowledgeable and helpful staff. Would not hesitate to recommend.

17 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Phone Battery Issue

Lad called Lewis helped sort my phone's battery out instantly. He was extremely patient and great at what he does. Whole team are a credit.

6 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

First time using KRCS but definitely won't be the last. Great experience, start to finish.
Very helpful staff when I called prior to placing my order. Process was all very quick and efficient.
Highly recommend.

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

All round fantastic experience

Went into the Hull Princes Quay store and was taken through my options by a very helpful and patient gentleman called Tyrese.
The ordering system and delivery was flawless even when I contacted to make a last minute change.
Henry Woodcock in customer care helped with the changes and kept me updated through the day.
Would definitely be returning to KRCS for any other apple purchases. And I mustn't forget to mention the 5% discount on Ipad Air (10% discount for macbookpro) and a second year of Apple Warranty.

20 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mac Book Great Experience

My first exprience with Krcs I ordered Mac book M2, Team giving response on time via mail any question you may ask them regarding your product and great services,very next day delivery on time you can locate your product via link and my MaC book is beautiful and perfect I really like it
Brilliant service must shop it due to excellent services

18 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Online ordet

I placed my order over bank holiday weekend. I was kept updated about the progress. The device was delivered 2 working days after the bank holiday finished. The price was reasonable. My questions were answered in a timely manner. I can't fault my experience with KRCS.

29 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly Recommend, good price and student deals

I've purchase highly specced MacBook M3 Pro 14" with high specification for my work/studies. I am a university student and their discount was really significant, couple hundreds pounds saved. The shipping was really prompt and they're also giving an extended 2nd warranty (1st year by Apple, 2nd by KRCS) on all purchases which is amazing.

I would highly recommend, especially when you're a student and can get hold of the amazing discount.

27 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pleasantly delighted

I was recommended to KRCS by a local business and also a friend. I had never considered using them before and I was delighted. Brilliant service and reasonable price. I will always use them and recommend them from now on

28 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful service

My first time with Krcs
Did not need to worry service was just great very fast next day delivery and products arrived perfectly fine
Brilliant service

29 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Iphone 15 promax

Order was swift, staff communicate politely and are very helpful..received my phone in good condition with nice packaging.

1 de maio de 2024
Avaliação não solicitada

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