Great customer service, I didn't know how Kweli works, so I decided, to reach them out on watsup, they later called me to confirm my order, then they were patient, kept in touch with me till I reached... Ver mais
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Veja o que dizem as avaliações
I am grateful for Kweli because I am assured of genuine products at fair prices. The delivery is also really helpful. I would suggest further training of the delivery and installation team: the one wh... Ver mais
Thanks, i liked the professionalism, you have the details of most of the products i checked on your website. you have a wide range of products. you communicate/reply quickly to customers. The only n... Ver mais
Top notch customer care at Kweli.shop , the staff were so quick to respond to any queries i had. They even called to ask me if I was satisfied with the product.
Detalhes da empresa
- Serviço de Comércio Eletrônico
- Loja de Eletrodomésticos
- Loja de Eletrônicos
- Fornecedor de equipamentos para energia solar
Escrito pela empresa
Kweli.shop is a trusted retail platform supplying genuine appliances and solar energy equipment across Uganda and the wider East African region. We operate both online and offline, serving customers in Kampala and nationwide, with regional deliveries across East Africa.
Informações de contato
Plot 41 Nyonyintono Road, Naguru, 00256, Kampala, Uganda
- +256754559895
- karibu@kweli.shop
- kweli.shop
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prompt delivery and very professional
Genuine products
Genuine products
They have genuine products, though they are expensive
Thanks
Thanks, i liked the professionalism, you have the details of most of the products i checked on your website. you have a wide range of products. you communicate/reply quickly to customers.
The only negative side the website is slow to respond compared to other website eg Jumia.
Excellent delivery with professional…
Excellent delivery with professional customer support in case of need for clarification
Very good customer care
Good customer care service
Professional handling of customers and willingness to discuss and explain issues. They act on orders quickly.
Good customer care, timely delivery
The customer care lady (Sandra) was very helpful and answered all my questions (which were very many and a bit annoying)....the delivery was on time
THANK YOU!
I am grateful for Kweli because I am assured of genuine products at fair prices. The delivery is also really helpful. I would suggest further training of the delivery and installation team: the one who delivered my washing machine insisted that transport bolts had to be left on and in fact tightened them. I knew better and even the manual instructed so. I removed them after he departed.
Turn around time was good and service…
Turn around time was good and service was good
Lady who called was good the gentleman who delivered was excellent
The communication is on point

Resposta da Kweli.shop
The delivery was swift and the package…
The delivery was swift and the package was intact.

Resposta da Kweli.shop
You delivered hours after but also…
You delivered hours after but also refused to install for me asking me money for aot of money for just SWT hing a light on very shame ful I suffered to 2 days without using my cooker just because you were taking advance of not knowing just a button!!!!!!

Resposta da Kweli.shop
Timely delivery of my products
The timely delivery of my products and the fact that their products are really genuine
Thank you kweli

Resposta da Kweli.shop
I ordered a refrigerator
I ordered a refrigerator, made full payment but it was found faulty. Unfortunately the replacement has taken close to a week even when the fault is not mine. I think it's quite unfair to allow such a long delay to deliver a replacement. I have no idea why this is so...but I hope that this can improve.

Resposta da Kweli.shop
Impressive
Communication was timely, payments were easy. Delivery was to the door and best of all, free. I loved also that the delivery person brought delivery forms to sign and return. Thank you for the wonderful products to help me monitor health, nutrition and wellbeing.

Resposta da Kweli.shop
Timely delivery and honesty by…
Timely delivery and honesty by delivering the right product requested by thè client.

Resposta da Kweli.shop
Very good service
I ordered a power backup system with installation, it was delivered on time and installed in the location I wanted, everything was smooth, installer was knew what to do,
Overall it was a good experience, I recommend Kweli to everyone who need their services.
delayed delivery
Being called five days after payment to be told they have been trying to contact me without success was extremely disingenuous.

Resposta da Kweli.shop
* timely delivery
* timely delivery
* Superior product
* Supported during setup

Resposta da Kweli.shop
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