Lagan Homes England Avaliações 67

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We moved into our lovely new Lagan Home in Oak Grove in February 2026. The process was very straightforward and easy, from seeing an empty home to choosing our flooring. The staff were very accommodat... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lagan are a very conscientious contractor. Whilst we did have some snags with our property, the customer care provided by the site manager was outstanding in helping get everything fixed. The build qu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the minute I drove past these Lagan homes, I knew this was where I wanted to live. Not only was it a great location but the finish on these houses were great! There first opening day, I was outs... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Over the years we have bought a number of new homes from a variety of developers. They have all had their snags and problems, some worse than others. While this house has not been without its probl... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Construtor
  2. Desenvolvimento Habitacional

Escrito pela empresa

Lagan Homes England is part of the Lagan Homes Group with three regions across the UK and Ireland. As a family run homebuilder, we pride ourselves on being innovative and sympathetic to the areas we build in, whilst transforming creative designs into practical and stylish homes. This is reinforced by our commitment to design-led projects and receiving a number of prestigious awards, maintaining our focus on delivering complete customer satisfaction. Creating homes designed for all lifestyles for over 40-years.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

67 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 5 de um total de 5 estrelas

Friendly and supportive

I’ve now been in my home for the best part of three months. The support given to me from the moment I came to look at a prospective home to when I moved in was excellent. All staff, from the sales team to the site management, have always been friendly and supportive. All minor snags have been dealt with quickly and efficiently. I would definitely recommend Lagan homes to anyone considering a new-build property.

14 de junho de 2025
Avaliação não solicitada
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Resposta de Lagan Homes England

Thank you for your review! We are so pleased to hear you had a wonderful experience with us. We will pass on your kind words to the team. Thank you again for choosing to buy a Lagan home, and we look forward to the future we will build together.

Avaliado com 5 de um total de 5 estrelas

We moved into our new Lagan home a week…

We moved into our new Lagan home a week ago and Louise, Jason and Kevin couldn’t have been more helpful. Small list of snags but all small things. Would definitely recommend!

6 de junho de 2025
Avaliação não solicitada
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Resposta de Lagan Homes England

Thank you for your review! We are so pleased to hear you had a wonderful experience with Louise, Jason, and Kevin. We will pass on your kind words to them. Thank you again for choosing to buy a Lagan home, and we look forward to the future we will build together.

Avaliado com 5 de um total de 5 estrelas

Me and my sister moved into our home…

Me and my sister moved into our home one week ago, Louise was great. We were first time buyers and she made the whole process of buying our house so easy for us, keeping us updated every step of the way and giving us guidance. Jason was also great on hand explaining anything in the house we were unsure on really easy process and would deffinitely recommend Lagan homes.

13 de junho de 2025
Avaliação não solicitada
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Resposta de Lagan Homes England

Thank you for your review! We are so pleased to hear you had a wonderful experience with Louise, and will pass on your kind words to her. Thank you again for choosing to buy a Lagan home, and we look forward to the future we will build together.

Avaliado com 5 de um total de 5 estrelas

Absolutely Amazing!

We moved into our Lagan Home, Anchor wharf a week ago and the whole process has been amazing! Louise has been absolutely fantastic always quick to respond, happy to help and nothing was ever too much trouble! Everyone on site is super friendly and we love our new home! Could have wished for a better experience Krystof has also been absolutely amazing always there to answer any questions! I would definitely recommend.

21 de março de 2025
Avaliação não solicitada
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Resposta de Lagan Homes England

Thank you for your review! We are so pleased to hear you had a wonderful experience with Louise, and will pass on your kind words to her. Thank you again for choosing to buy a Lagan home, and we look forward to the future we will build together.

Avaliado com 5 de um total de 5 estrelas

From start to finish Louise was…

From start to finish Louise was absolutely brilliant, nothing was ever too much for her and she answered any emails/ questions I had promptly. As a first time single buyer it is a very daunting process but Louise made the whole process stress-free and enjoyable. Everyone at Anchor wharf have been extremely helpful, I could not recommend them enough! A massive thank you to Louise.

24 de março de 2025
Avaliação não solicitada
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Resposta de Lagan Homes England

Thank you for your review! We are so pleased to hear you had a wonderful experience with Louise, and will pass on your kind words to her. Thank you again for choosing to buy a Lagan home, and we look forward to the future we will build together.

Avaliado com 5 de um total de 5 estrelas

I moved into my Lagan Home at Anchor…

I moved into my Lagan Home at Anchor Wharf December 2024. From start to finish Louise was fantastic and went above and beyond to help me through the process nothing was too much trouble for her. I must also add in Krystof any problem he too did everything possible to help any issues.

12 de dezembro de 2024
Avaliação não solicitada
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Resposta de Lagan Homes England

Thank you for your review! We are so pleased to hear you had a wonderful experience with Louise, and will pass on your kind words to her. Thank you again for choosing to buy a Lagan home, and we look forward to the future we will build together.

Avaliado com 5 de um total de 5 estrelas

Professional and friendly service

We moved into the show home at Anchor Wharf on the 21st Feb. During the process Louise was really helpful and reassuring when our sale fell through. This was much appreciated during such a stressful time. Louise responded to emails and calls promptly and professionally. On site we found Kristof to be extremely helpful with a lovely friendly demeanour. He is knowledgeable and you feel you can trust him with any property enquiries. Many thanks to you both

21 de fevereiro de 2025
Avaliação não solicitada
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Resposta de Lagan Homes England

Thank you for your review! We are so pleased to hear you had a wonderful experience with Louise, and will pass on your kind words to her. Thank you again for choosing to buy a Lagan home, and we look forward to the future we will build together.

Avaliado com 5 de um total de 5 estrelas

Louise was extremely helpful and…

Louise was extremely helpful and understanding when we purchased our property from Lagan Homes. Nothing was too much trouble for her to sort out or arrange.

17 de março de 2025
Avaliação não solicitada
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Resposta de Lagan Homes England

Thank you for your review! We are so pleased to hear you had a wonderful experience with Louise, and will pass on your kind words to her. Thank you again for choosing to buy a Lagan home, and we look forward to the future we will build together.

Avaliado com 5 de um total de 5 estrelas

I would thoroughly recommend purchasing…

I would thoroughly recommend purchasing a property through Lagan Homes. Louise was extremely helpful, answering any questions promptly and providing reassurance throughout the whole process. Nothing was too much and for a first time buyer that was great knowing you were being looked after from start to finish. 10/10 customer service.

7 de março de 2025
Avaliação não solicitada
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Resposta de Lagan Homes England

Thank you for your review! We are so pleased to hear you had a wonderful experience with Louise, and will pass on your kind words to her. Thank you again for choosing to buy a Lagan home, and we look forward to the future we will build together.

Avaliado com 5 de um total de 5 estrelas

Lagan Homes, Polesworth

We completed on our home at the end of Jan 2025. Louise was very helpful during the whole process and kept us updated throughout. Krystoff has been fantastic, he is so friendly and makes sure any issue (there have been very few) is solved quickly! Thank you for making our move a lot less stressful :)

31 de janeiro de 2025
Avaliação não solicitada
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Resposta de Lagan Homes England

Thank you for your review! We are so pleased to hear you had a wonderful experience with Louise and Krystoff, and will pass on your kind words to them. Thank you again for choosing to buy a Lagan home, and we look forward to the future we will build together.

Avaliado com 5 de um total de 5 estrelas

Danielle was such a great help to us .

Danielle was such a great help to us .
She made the experience of buying a new bluit house, less stressful. She tried her best to make things go quicker. She reassured and assisted us in every step of this journey.
Even when we felt overwhelmed with all
the process, she kept calm and was patient with us.
After collecting the house keys, she checked if we settled well in the house and explained everything we needed to know and who to reach if any concerns.
I would definitely recommend Lagan house and Danielle as sale advisor.

14 de fevereiro de 2025
Avaliação não solicitada
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Resposta de Lagan Homes England

Thank you for your review! We are so pleased to hear you had a wonderful experience with Danielle, and will pass on your kind words to her. Thank you again for choosing to buy a Lagan home, and we look forward to the future we will build together.

Avaliado com 1 de um total de 5 estrelas

Poor Customer care and quality

Extremely poor customer service.
We brought our home with Lagan in Mach 2024.
Found there is flooring issue in Jan 2024 and they agreed to fix it before we moved in. However, there was nothing done and we put this issue on our snagging list and hope they will fix it at some point. The site people are lovely which they viewed and took picture of the issue then confirm they will pass the issue to customer care.
Now customer care denied there is a problem and said it was us not following the product care instruction which caused the damages.
Even you have all the evidence and dated picture they still denied the problem!
Reconsider if your are thinking to buy a all ready to move in new build home as there is no after sell customer service.

13 de novembro de 2024
Avaliação não solicitada
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Resposta de Lagan Homes England

Thank you for your feedback.

We understand your concerns regarding the flooring. To clarify, the issues with the uneven flooring on the ground floor were addressed promptly by our flooring contractor.

Regarding the upstairs flooring, following an investigation, it was noted that the lifting appeared to be caused by a cleaning device. We advised that the use of steam mops is not recommended for LVT flooring like Karndean, as moisture can seep beneath the planks and cause them to lift. It’s important to mention that, despite these findings, the contractor did replace some of the upstairs planks at no additional cost to you.

We also provided cleaning guidance from Karndean to assist with proper maintenance and hope this helps in preventing future concerns. Since the causes of the issues on the ground floor and the top floor are different, there may not be any further action we can take unless a defect is identified.

We value your feedback and appreciate your understanding in this matter.

Avaliado com 5 de um total de 5 estrelas

Very happy with Lagan Homes, Swindon

We’re very happy with the house we purchased at Lagan Homes in Swindon. Very well-built house inside and out. Barry & Yvonne are very nice, friendly, accommodating and helpful. They explained everything before we moved in on 3rd of April 2024. This house I can truly call our home for keeps.

31 de agosto de 2024
Avaliação não solicitada
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Resposta de Lagan Homes England

Hello DG,

Thank you for sharing your review! We’re thrilled to hear that you’re happy with your new home at Lagan Homes in Swindon. It's great to know that you felt well-informed and supported by Barry and Yvonne throughout the process. They will be delighted to hear your kind words.

We’re pleased to be a part of creating a home that you can truly call your own, and we hope it brings you happiness for many years to come. If you need anything, please don't hesitate to get in touch!

Thanks,
The Lagan Homes Team.

Avaliado com 5 de um total de 5 estrelas

Lagan Homea Wetsern Gate Swindon

Lagan Homes Western Gate Swindon. We are very happy with our purchase. Yvonne and Barry were both very helpful. They were very patient with us. I highly commend the customer service we received. The house we purchased was of a very high quality. No complaints so far from us. We moved in last April 2024 and we are really happy. Francis

17 de agosto de 2024
Avaliação não solicitada
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Resposta de Lagan Homes England

Hi Francis,

Thank you so much for your review. We're thrilled to hear that you are happy with your new home and the service you received. Yvonne and Barry will be delighted to know that their service has made a positive impact on your experience.

It's fantastic to hear that you're enjoying your home, and we appreciate your kind words about the quality of the build. If you ever need anything in the future, please don't hesitate to reach out.

Thanks,
The Lagan Homes Team.

Avaliado com 1 de um total de 5 estrelas

LEAVE RATBY ALONE

LEAVE RATBY ALONE! We don’t need anymore homes. Out village is struggling already with all the latest developments. Our water pipes, gas pipes, roads, school, doctors can’t take it, we’re well past capacity and our beautiful woodlands and green spaces are all but gone. Build somewhere else!

8 de agosto de 2024
Avaliação não solicitada
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Resposta de Lagan Homes England

Hi Christopher,

Thank you for sharing your concerns about the development in Ratby. We understand that new developments can raise worries about the impact on local infrastructure and green spaces.

We want to assure you that this project was approved after a thorough review by the planning department, ensuring it met all necessary requirements. Additionally, Lagan Homes is committed to supporting the community by pledging significant funds to improve local infrastructure, healthcare, and education. Our goal is to contribute positively to Ratby, and we are working closely with local authorities to ensure that these improvements meet the community’s needs.

We welcome any further discussion and invite you to reach out to us directly with any questions or concerns at home.info@laganhomes.com.

Thanks,
the Lagan Homes Team.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service & high specification

Fantastic customer service from start to finish. Sue and Dan at Cotton Meadows made the whole experience stress free, from picking our choices to the moving-in day. Nothing was too much hassle for them and the level of communication was excellent especially when things were delayed our end. Both went above and beyond for which we are extremely grateful. In addition I want to highlight the high quality of specification and attention to details in the house itself. I would highly recommend Lagan homes and we are extremely happy with our new home.

24 de junho de 2024
Avaliação não solicitada
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Resposta de Lagan Homes England

Hi Hayley,

Thank you for your feedback! We’re delighted to hear that Sue and Dan made your experience at Cotton Meadows so smooth and enjoyable. We’ve passed your kind words along to the team. It’s wonderful to know that you’re happy with your new home, and we’re committed to providing the same level of service throughout your journey with Lagan Homes.

Thanks again,
The Lagan Homes Team.

Avaliado com 5 de um total de 5 estrelas

Lagan homes polesworth

After moving in on the 18th December the most stressful time of the year everything ran smoothly thanks to your brilliant site manager.no major issues and any small issues dealt with immediately.we are now with customer care who have been excellent.Thanks lagan homes.jackie and shaun Ryan.

18 de dezembro de 2023
Avaliação não solicitada
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Resposta de Lagan Homes England

Hi Jackie and Shaun,

Thank you for your review and kind words.

We're thrilled to hear that your move-in experience went smoothly, especially during such a busy time of the year. Your review has been forwarded on to the site manager and customer care team, who will be pleased to learn about your review.

Thanks again,
the Lagan Homes Team.

Avaliado com 5 de um total de 5 estrelas

Lagan Homes, Steeples Green, Coventry

The customer experience and service we’ve had from Lagan has been fantastic! Tracy has been phenomenal through from reservation to completion, going the extra mile through every step. In the process we experienced many external setbacks, for which Tracy and her experience were able to resolve quickly.
Everyone on site has been friendly, I have really enjoyed every time I’ve gone in, and we’re looking forward to moving into our home.

22 de março de 2024
Avaliação não solicitada
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Resposta de Lagan Homes England

Hi Callum,

Thank you for taking the time to leave a review.

We are pleased to read you were happy with the service provided by the on-site team and I have forwarded your comments onto Tracy, who will be pleased to learn about your review.

Thanks again, the Lagan Homes Team.

Avaliado com 5 de um total de 5 estrelas

Lagan homes Western Gate, Swindon

We are delighted to have moved into our new home on 30th December 2023. The quality of the construction is excellent . We have viewed a few new builds from well known builders, but we were happy with Lagan homes Swindon and we went for it. I appreciate Yvonne from the sales office for being friendly and helpful. A big thank you for Barry and Brian for their high quality work and professionalism onsite.

3 de fevereiro de 2024
Avaliação não solicitada
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Resposta de Lagan Homes England

Thank you for your positive review Prem. We are pleased you have been happy with the level of service from reservation through to completion. if there is anything you need help with, please do not hesitate to contact the team. Many thanks, the Lagan Homes Team

Avaliado com 1 de um total de 5 estrelas

I wish I can give -1000 star to Lagan…

I wish I can give -1000 star to Lagan homes.
I have been waiting for my garden to get fixed and no response from them. Very very poor customer service. Guys AVOID Lagan Homes.

It's been over a week and no one has contacted me from Lagan Homes. Whoever have left good reviews here..seems like they have not faced big issues with Lagan Homes or fake reviews.

24 de julho de 2023
Avaliação não solicitada
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Resposta de Lagan Homes England

Hello Bhavesh, Thank you for taking the time to leave your review. We are very sorry for the time it has taken to fully resolve the issues you have experienced. Lagan Homes will always strive to provide a timely resolution to our customer concerns, and we are disappointed not to have met our lead times on this occasion. As you know, the issue has been escalated and our team will be in contact with you this week for a full resolution to any outstanding concerns.

We know this process has taken longer than anticipated, and your patience during this process is greatly appreciated as we continue to make the necessary improvements to work towards a resolution. Many thanks, the Lagan Homes Team

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