Virtal Guitar Avaliações 

307
•
O TrustScore é 2 de um total de 5

1,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

J'ai passé commande pour deux bagues le 20 août. Le montant total de la commande a été prélevé mais aucune confirmation de commande. Impossible de leur envoyer un mail.....

Avaliado com 1 de um total de 5 estrelas

DON’T BUT FROM THIS COMPANY!! I can’t state enough! Still waiting for our order 3 months on. Joy keeps sending automated responses but fails to actually answer any questions about our jewellery... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible company ordered a ring 3 weeks before our sons 18th birthday which was 11th Feb. It never arrived. After several complaint emails finally got a refund on 4th March. If you plan on purchasing... Ver mais

Avaliado com 5 de um total de 5 estrelas

I placed my order and within days I was notified that it was being shipped. I had to leave town and FedEx attempted to deliver it but only left a door tag. This happened three times and when I calle... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria
  2. também em
  3. Loja de Roupas

Escrito pela empresa


Informações de contato

1,9

Ruim

O TrustScore é 2 de um total de 5

307 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,9

Todas as avaliações

(307)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Ordered a ring through here

Ordered a ring through here. Took forever to receive. Came about a month or more after it was suppose to arrive. Had to send emails to them and was lucky to get a response. I also ordered a size 7 ring which is my normal size. And the thing literally falls off my hand if I shake it.

3 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not UK site, but actually China

Site advertising as UK site, but its actually China. Order a ring on the 1st December shipping was supposed to be 9 days but didn't receive my ring until 30th December. 30 days.
Customer service is apporling and no phone number worked.
I would recommend never to use this site

1 de dezembro de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

received item not as nice as what website pictures

Still waiting a month and a half since ordering. Wish fb and all other social media would stop letting scams on their platforms.
Update 11/7/22 finally recieved my items minus 1 was bo after I purchased. Item does fit and does sparkle I tiny bit. Not near what their website boast. I will not be ordering again. Items come from China.

13 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DON’T ORDER FROM THIS COMPANY!!!!

ON 09/14/2022, I ORDERED A RING SET FROM THIS COMPANY - WHEN I PLACED MY ORDER I ENCLOSED $18 FOR A “EXPRESS DELIVERY FEE”.

I RECEIVED MY ORDER ON 10/07/2022 - 24 DAYS LATE, MY ORDER ALSO INCLUDED A “FREE GIFT SET” - WHEN I FINALLY RECEIVED MY ORDER PACKAGE THERE WAS NO “FREE GIFT” IN THE PACKAGE..

NO ONE HAS CONTACTED ME TO OFFER A REFUND FOR MY $18 - NOR HAS ANYONE ATTEMPTED TO EXPLAIN WHAT HAPPENED TO THE “FREE GIFT” THAT I WAS PROMISED….

IF YOU ARE CONSIDERING TO ORDER FROM LAJERRIO JEWELRY - DON’T!!!!!!!!!!!!!!!!!!!!!!

14 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

there’s no Zero so I rated a 1

there’s no Zero so I rated a 1. Should’ve been -0…. The website is deceiving, they advertised the ring as a huge 18.5 carat with pics & all but it’s only like 4 carats. Does not glitter or shine looks like a piece of glass or plastic. Just terrible. They take your money plus shipping and for what , you get nothing. I will donate to Goodwill!!!never again!

11 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never received the ring

Never received the ring. Took them over ten days to ship. Oh wait after I emailed them to cancel the order it magically shipped. Received some tracking number from a site called track 17. A bunch of Chinese writing.
Was home all day checked tracking number said it was delivered to front door. Guess what? It wasn't. Been arguing with some person named Joy!(American name I suppose) Best I can tell this is a scam company. Probably foreign. Don't Buy anything from them.

22 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company sucks

This company sucks. The jewelry looks nothing like what's advertised on their site. Super cheap not worth the money. Also shipping is horrible ordered July 17th received August 10.

11 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute nightmare of a company

Absolute nightmare of a company. Illegally hallmarks rings as sterling silver when they are copper. Getting a response from them is a fiasco. Wanted to return items but they said to return to China. Had exact same issue with rubbish purchased from Joancee only to put two and two together that they are the same. Drop shipping junk from China.

3 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ring order.

After ordering a ring and only then looking at reviews,I was horrified to see the negative feedback and awaited the rubbish I was sure was going to arrive, if it arrived at all!!!!!
It did take longer than 8 days…around 3 weeks…. But I was shocked when it did arrive.
It was packaged in a two draw jewellery type box,with the ring in the top draw, in a ring box within the draw and the cleaning cloth and instructions in the bottom draw.
On opening the ring box,I was totally surprised by this exquisite looking ring that looks so expensive and exactly like the photo on website…I wish there was a feature to post a photo.
Havnt worn it yet,so unless the stone falls out,hope I’m not jinxing myself,am very pleased with purchase…I don’t usually write reviews, but was genuinely kicking myself for ordering after reading the negative comments.
Would definitely order again, over the moon with ring.

29 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company deserves 0 stars but…

This company deserves 0 stars but unfortunately that's not an option.
My husband ordered me a wedding ring from Lajerrio and when he entered the payment information it came back as payment failed. He entered it a 2nd time and again said payment failed. My husband card statement shows money was debited from his account via PayPal for $99.96 to be paid to Lajerrio. I then received an email from Lajerrio offering me additional discount for me to reorder. Said once I submit payment to PayPal to call them to finish processing my order. I tried to customer chat from their site but chat wasn't available so I emailed them twice stating the issue as I did above along with attachments of proof of payment, and communication of order closed by their company. The only correspondence I've gotten from them was an email from "Joy" that my order was closed and I need to check it again. I've submitted multiple requests for chat to no avail and no more emails to rectify this issue. No ring, no refund and no money to be able to purchase another one from a legitimate site

30 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute scam

I tried to order a ring from this website. Chose my item, went to my basket and hit pay with PayPal (for extra protection in case something happens). After I had paid the original £15, it then took me to the next page where I chose shipping. It asked me to pay an additional £15-£20 for shipping. The £15 for the item has already left my account but I won't be able to get the item until I pay the same again for shipping.

9 de abril de 2022
Avaliação não solicitada

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