J'ai passé commande pour deux bagues le 20 août. Le montant total de la commande a été prélevé mais aucune confirmation de commande. Impossible de leur envoyer un mail.....
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Veja o que dizem as avaliações
DON’T BUT FROM THIS COMPANY!! I can’t state enough! Still waiting for our order 3 months on. Joy keeps sending automated responses but fails to actually answer any questions about our jewellery... Ver mais
Terrible company ordered a ring 3 weeks before our sons 18th birthday which was 11th Feb. It never arrived. After several complaint emails finally got a refund on 4th March. If you plan on purchasing... Ver mais
I placed my order and within days I was notified that it was being shipped. I had to leave town and FedEx attempted to deliver it but only left a door tag. This happened three times and when I calle... Ver mais
A empresa respondeu
Detalhes da empresa
- Joalheria
- também em
- Loja de Roupas
Escrito pela empresa
Informações de contato
4005 N Norfleet, 64161-9231, Kansas City, Estados Unidos
- 855-770-33
- service@Lajerrio.com
- lajerrio.com
Sem histórico recente de pedidos de avaliações
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I BOUGHT 2 RINGS
I BOUGHT 2 RINGS, AND THEY ARE NOT WHAT I ORDERED, I RETURNED THEM AND HAVE NOT BEEN REFUNDED YET. CUSTOMER SERVICE SUCKS!!!!!!!!!!
Very beautiful just like the last piece
they made it in silver as requested, it does take some time to get it but it is quality for a decent price so worth the wait. I’ve had no issues with them so far.
Great Customer Service
I placed my order and within days I was notified that it was being shipped. I had to leave town and FedEx attempted to deliver it but only left a door tag. This happened three times and when I called FedEx they told me if I didn't pick it up they would send it back to the shipper. Lajerrio Customer service (Ivy and Joy) both kept me informed as to the status of the FedEx shipment and guided me in getting it delivered safely. Thanks for their dedication.

Resposta da Virtal Guitar
Great product
CHEAP
Rings are beautiful but the silver plating is already coming off. I've worn the set 3 times and can't wear them anymore because the copper underneath the silver is showing through.

Resposta da Virtal Guitar
I purchased several rings all of which…
I purchased several rings all of which are beautiful, but for the price ( you can purchase cubic sterling rings much cheaper on other sites ) I was very disappointed that after 3 wears I had 2 stones fall out of one of these rings. I contacted customer service who initially offered a coupon but I felt I should receive a replacement? Since I wore it literally 3 times. They refused to replace but offered to send stones that I could then take to a jeweler and have fixed. My jeweler was not willing to fix this ring and I didn’t feel I should incur the cost of the repair. I then emailed customer service again and told them to just send the coupon. I have yet to hear back from anyone. Shop with caution. They are pretty but the quality doesn’t constitute the price of these ( ( in reality ) just a fake diamond ring.

Resposta da Virtal Guitar
There is no such thing as a return…
There is no such thing as a return policy for these folks. They try to barter you to find something else and charge extra shipping fees and don’t refund your money.

Resposta da Virtal Guitar
The ring that i order is beautiful just…
The ring that i order is beautiful just like The picture a. Very satisfied. Will order again

Resposta da Virtal Guitar
Love the product
Love the product. The ring is beautiful.

Resposta da Virtal Guitar
I have trying to talk with a live agent…
I have trying to talk with a live agent and have sent several emails in regards to the merchandise I received

Resposta da Virtal Guitar
The ring I received didn’t look like…
The ring I received didn’t look like the one in the picture and they wouldn’t let me send it back for a different ring. They also had terrible customer service

Resposta da Virtal Guitar
You got my money but I never received…
You got my money but I never received my items

Resposta da Virtal Guitar
Faster than expected
Faster than expected. Good quality.
FANTASTIC COMPANY
Great company with beautiful jellewery. Staff friendly and happy to help with any questions or issues you may have. They also do special orders at no extra cost as I needed a size 4.5 ring and they happily custome made it for me. Would highly recommend this company.
Josie-Michelle
Beautiful rings and packaged with class
The product was not to my satisfaction
The product was not to my satisfaction, and it took for ever to arrive. The polish the gave the ring was awful that the silver part showed the copper material and the little diamond missing.
The best company ever!!
They were soo nice and willing to help when I made a mistake on my order!!

Resposta da Virtal Guitar
Return policy sucks!
Return policy suvks. Take you through all types of changes. You think you're ordering from a US company but factory is in China. So you have to pay this huge cost to return to China. One ring was beautiful the other was cheap looking and too small.
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