Lakoh Avaliações 

30
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ran across the website while browsing social media. The models used really highlight the glasses. Upon ordering, I didn't realize the size info and ordered what I thought was the perfect pair but... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent choice of frames and their online interface is user friendly and easy to use. They also provide good customer service before and after orders are placed. They’re responsive, patient,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great service and I’m delighted with my prescription in them and the frames themselves. Great quality frames with a spring back arm. Lovely pink and burgundy colour too. I’ll definitely use this co... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered my glasses on August 20. I paid $23 for expedited shipping since I needed them quickly. The website states 5-9 days. I'm going on 12 days now. Zero tracking information. They gi... Ver mais

A empresa respondeu

4,4

Excelente

O TrustScore é 4.5 de um total de 5

30 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(30)

30 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Classy Glam…

I love my glasses and the prescription is just right, no adjustments required to the lens. They got it right . The frames are of good quality I was expecting them to be flimsy but I was wrong. The glasses were shipped and received in a timely manner.

4 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No glasses. No tracking. No help.

I ordered my glasses on August 20. I paid $23 for expedited shipping since I needed them quickly. The website states 5-9 days.

I'm going on 12 days now. Zero tracking information. They give you an untrackable tracking number. So, I went to the website to see how to contact them. I used their chat feature through WhatsApp, Tried calling them, and also tried their FB messaging option. ZERO response on all of them.

I bought 3 pair of glasses that I don't even know that I will receive. And if I do receive them, I was ripped off of expedited shipping charges, with no cares in the world from them to even be available to help me with tracking my order.

It's a shame because I'm a first time customer, and their glasses seem to be nice, but I may never know. What a bad experience.

1 de setembro de 2026
Avaliação não solicitada
logotipo da Lakoh

Resposta da Lakoh

Dear Customer,

We are very sorry for the inconvenience this may have caused you.

We noticed that your package was marked as delivered on September 2. Could you please let us know if you received it?

We’ve also sent the delivery photo to your email for reference, so please check your inbox.

Avaliado com 5 de um total de 5 estrelas

Just Do It...

I ran across the website while browsing social media. The models used really highlight the glasses. Upon ordering, I didn't realize the size info and ordered what I thought was the perfect pair but they were too big. I reached out to customer service and they helped me remedy the issue. Two weeks later I was sporting a new pair. Great service all the way around. I'll be sharing this site with family and friends.

14 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

YOU CAN’T GO WRONG

Excellent choice of frames and their online interface is user friendly and easy to use.

They also provide good customer service before and after orders are placed. They’re responsive, patient, kind, knowledgeable, and helpful to make sure your questions/concerns are addressed.

Based on the above, I will continue to order from them and I highly recommend them to anyone looking for a new pair of glasses.

25 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was skeptical to order prescription…

I was skeptical to order prescription progressive lenses online after a different company did not get the prescription correct and is not refunding my expenses.

Lakoh has a great product and the frames are super fun! ⭐️⭐️⭐️⭐️⭐️

23 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

You get what you pay for….

Was never updated on shipping from CHINA. Randomly showed up at my house. The Kail frames were VERY SMALL AND probably do NOT fit normally on any face shape, I can now see how they enlarged the frames for the pictures online.
You get what you pay for…I will never order from here again.

20 de agosto de 2026
Avaliação não solicitada
logotipo da Lakoh

Resposta da Lakoh

Hello! We’re truly sorry to hear that your experience with us wasn’t as smooth as it should have been. At Lakoh, we always want our customers to feel happy with both their glasses and our service, and we regret that we fell short this time.

As a small token of our apology, here’s a 30% off coupon code: Lakoh-30OFF — you can use it on your next purchase. We hope this makes your next experience with us much better.

If there’s anything else we can do to help or improve your experience, please don’t hesitate to let us know. 💙

Warm regards,

Avaliado com 5 de um total de 5 estrelas

This was my first time buying from…

This was my first time buying from Lakoh i was kinda nervous but when I received my glasses they were so nice I put them on and been wearing every sense I will be ordering more glasses from this company the quality of the glasses and the price is really good i would recommend lakoh

7 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Adorable

Adorable! Perfect for an older woman to look stylish. Good price and excellent selection options. My choice is perfect for me, a little sassy and fun!

21 de agosto de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Love my glasses, shady shipping

Love my glasses, was a bit disappointed when I didn't learn until after my order was placed that they were shipped from China, so the tracking is awful! This is not clear on the website. Otherwise, communication was quick.

19 de agosto de 2026
Avaliação não solicitada
logotipo da Lakoh

Resposta da Lakoh

Hello, thank you very much for trusting us and placing an order on our website.

We are committed to providing our customers with a better shopping experience and service. We understand that tracking and checking shipping information can sometimes be a little complicated, and we are continuously working to improve this process.

As a gesture of our appreciation for your understanding and trust, we would like to offer you a 30% off coupon. The discount code is LAKOH-30.

Thank you again for your understanding, trust, and support. We truly appreciate it!

Avaliado com 5 de um total de 5 estrelas

The glasses I purchased are high…

The glasses I purchased are high quality, beautiful, and durable. They arrived professionally packaged with a very nice case and glasses cloth. I will be purchasing more soon!

16 de agosto de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The wait time is longer than i normally…

The wait time is longer than i normally wait for glasses but excited to get them havent received the yet

30 de julho de 2026
Avaliação não solicitada
logotipo da Lakoh

Resposta da Lakoh

Hi 😊

We’re very sorry for the shipping delay. To make up for it, we’d like to offer you a 30% off coupon for your next purchase: Lakoh-30OFF 🎁

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