I got fantastic customer support from Adam who hasn’t tired of me yet. Additionally, my listing just went live last night and I’ve sold a puppy already. I look forward to a long and prosperous future... Ver mais
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The people at Lancaster Puppies are not only kind and considerate, but they are very knowledgeable in pet questions. I just reserved a beautiful female Maltese puppy and the breeder was excellent in a... Ver mais
It was perfect. Ive never used a breeder before and Mike was so nice and accommodating. She came looking as cute as her pics and a boundless ball of energy already eating, drinking, playing. I highly... Ver mais
A empresa respondeu
This was my first time using this platform to purchase a puppy and it will be MY LAST. I assumed the breeders on here are screened well so I thought they were licensed and professional and every... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Lancaster Puppies, we connect people with puppies. We make it easy for people to find healthy, happy puppies from reputable dog breeders across the U.S. Whether you are looking for a purebred pup or a designer dog, we can help you find your puppy today!
Informações de contato
17555, Narvon, Estados Unidos
- 717-200-3053
- contact@lancasterpuppies.com
- lancasterpuppies.com
4,3
Excelente
235 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This was such smooth and easy process…
This was such smooth and easy process and customer service was amazing help every step of the way
13 de julho de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi Kimberly!
Thank you for your lovely review! We’re so happy to hear that you found the process smooth and easy, and that our team was able to help you every step of the way. We hope you enjoy many happy moments with your new puppy!
Im vary happy with webside and breeders…
Im vary happy with webside and breeders I love my puppy, thank you
7 de julho de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi Maria!
Thank you for your kind feedback! We’re delighted to hear that you’re happy with Lancaster Puppies and your new puppy. We wish you many wonderful memories together!
Linda Hostetler was great
Linda was great! Easy transaction. Archie is a sweet boy. I absolutely adore him!! She gave me all of his paperwork. He is neutered and microchipped. All shoots are up to date and I have his AKC registration paperwork. He is happy and healthy. I highly recommend getting a pup from her.
5 de julho de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Thank you so much for sharing your experience, Kelli! We’re delighted to hear that everything went smoothly and that you found the process easy. We really appreciate your kind words about Linda and hope Archie brings you lots of happiness!
I called about a dog that they had
I called about a dog that they had. Man I talked to said he would sell to me for $700. I said I would pick up on Saturday, talked to him on Wednesday before.he said that would be good. I call Saturday to get directions and he told me he sold it. Was so disappointed.we had lost are Maltese and was looking forward to getting her. I’m living on SS so can’t spend too much. We love Maltese because there great dogs and we need small.
12 de maio de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi Deborah! We’re sorry to hear about your disappointing experience. We understand how exciting it can be to welcome a new pet into your home, especially after losing a beloved companion.
While we know situations like this can be frustrating, we recommend communicating clearly with sellers and confirming arrangements before making travel plans or final decisions, as adverts can sometimes change quickly.
We hope you’re able to find the perfect Maltese to join your family soon.
Working with Ruth was easy as pie!
Working with Ruth was easy as pie. She is very informative and she gets back to you in a timely manner.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Thanks for your lovely feedback, Nancy! We’re so pleased to hear that working with Ruth was such a positive experience. We appreciate you taking the time to share your experience with our community.
Smooth and easy process
1 de julho de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Thank you for your feedback, Jordan! We’re glad to hear your experience was smooth and easy. We appreciate you sharing your thoughts with us!
My experience was awesome
My experience was awesome, I saw the puppy, contacted the breeder, Eli and Ada Mast. We agreed on the price, no money was requested upfront, my husband and I drove 5 hours and the puppy was exactly as it looked. I took the puppy to the vet the next day, and we got a clean bill of health. If you are looking for a puppy, give Mr. Mast a call. We are very pleased.
23 de junho de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Thank you for sharing your experience, Sandra! We’re so happy to hear that you found the right puppy and that everything went well with your breeder. It’s wonderful to hear that your new pup had a successful vet check and is settling in happily. We appreciate you being part of our community and wish you many happy years together!
I fell in love with a little JRT
I fell in love with a little Jack Russell Terrier puppy, and really wanted to purchase her. She was all the way over on the East Coast! I wasn't sure I could work things out, but the seller was very helpful, had someone she knew come out and take more pictures so I could be reasonably sure the ad wasn't a scam. We talked a couple of times, worked out how to send the money since the seller didn't have Zelle or a mobil phone. She had a friend who could accept Zelle transactions, we arranged for pickup of the puppy via Citizenshipper, and out she came to me! I couldn't be happier!
12 de março de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi Rebecca,
Thank you so much for sharing your lovely experience, we’re thrilled to hear how everything came together so smoothly!
It’s great to know the breeder was responsive and took extra steps to provide reassurance, especially when coordinating from across the country. We’re also glad the transport arrangements worked out well and that your Jack Russell Terrier puppy arrived safely.
We wish you and your new pup many happy years together, and thank you for choosing Lancaster Puppies!
Sunshine acres
Sunshine acres absolutely played with our emotions, time and wallet. Two dogs were sold out from under us. TWO IN ONE DAY. We communicated with the seller all weekend, drove hours to view said dogs, was told we could think for a couple hours after meeting and let her know our decision. We communicated several times during our decision making window. We asked for vet records, what necessities come with the dog etc. very much under the impression we had time to make our decision. We called with our final decision and the dogs were sold to someone who offered to pay more money. We’re heartbroken. People need to know how these sellers do business. We will be contacting the better business bureau.
14 de junho de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi Erica,
Thank you for taking the time to share your experience, we’re genuinely sorry to hear how upsetting this was.
We understand how disappointing it must feel to travel, invest time, and believe you were given space to decide, only to find the dogs were no longer available. While sellers on our platform manage their own communications and pricing decisions independently, we do expect them to act transparently and fairly with prospective buyers.
We’d really like the opportunity to look into this further. If you’re open to it, please reach out to our support team directly with any messages or details you have from your communication with the seller, so we can review whether our terms were breached and take appropriate action.
We appreciate you raising this and are sorry again for the distress this caused.
The Lancaster process was very good, but unsure if I got the puppy I viewed on line
The Lancaster process was very good and stress free. However, the pup I thought I was purchasing I don't think I received, through NO FAULT of Lancaster I believe, but the breeder himself. I viewed and thought I purchased as Mini Hippo )shar-pei/cocker spaniel mix, however I think she is a lab shar-pei mix according picture comparison. There is absolutely no cocker visible in her. DNA pending.
Still love her though, just not what I thought I was getting and the SHEDDING OMG
11 de maio de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi there,
Thank you for taking the time to share your experience. We are really glad to hear that you found the Lancaster Puppies process stress free.
We are sorry to hear about the uncertainty around your puppy’s breed. While Lancaster Puppies provides the platform to connect buyers and breeders, the accuracy of a puppy’s breed information is the responsibility of the breeder. We understand how disappointing it can be when things do not turn out quite as expected.
We are happy to hear that you still love your puppy, shedding included, and we hope the DNA results give you some clarity. If you would like us to review the listing or have any concerns about the breeder, please feel free to contact our Trust & Safety team.
Thank you again for your feedback and for choosing Lancaster Puppies. We wish you and your puppy all the best.
Customer service was outstanding
Customer service was outstanding! They were kind and quick. I really appreciated their help and their advice. Great work!
9 de junho de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Thank you for your kind words! We’re delighted to hear that our customer service team was able to support you quickly and kindly, feedback like this really means a lot to us.
We appreciate you taking the time to share your experience and for choosing Lancaster Puppies.
Terrible experience the seller didn’t…
Terrible experience the seller didn’t show up lik promised the whole website is terrible.
6 de junho de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi there,
We’re very sorry to hear about this experience, that’s understandably frustrating.
Sellers on our platform are responsible for arranging and attending viewings, and when this doesn’t happen, it’s not the standard we expect. We’d really like to look into what went wrong here and address it with the seller involved.
Please contact our support team with the advert reference or any details you have, so we can investigate and take the appropriate steps.
Thank you for bringing this to our attention.
So far so good pick up is not until 18…
So far so good pick up is not until 18 June so we’ll get back with you then
23 de maio de 2026
Avaliação não solicitada
Using paw cover made my experience feel… secure
Using paw cover made my experience feel more secure. I was worried about being scammed, but this process made it seamless.
18 de maio de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi Mandy, thank you for sharing your experience! We are really glad to hear that PawCover gave you that extra peace of mind throughout the process. That is exactly what it is there for. We hope you are enjoying every moment with your new puppy!
Do not recommend even 1%, scam company
If you spend money and buy an ad the customer service will not help you even 1%, what a terrible company
21 de maio de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi there, thank you for taking the time to share your feedback. We are sorry to hear you felt our support did not meet your expectations. We would like to look into your experience further. Please do reach out to us at mailto:support@lancesterpuppies.com with your account details and we will do our best to help.
Excellent Experience Finding our Two Shih Tzu Boys with Charm Puppies
My wife and I had a wonderful experience purchasing our two new Shih Tzu boy puppies through David at Charm Puppies on Lancaster Puppies. From the beginning, David was extremely helpful, kind and professional throughout our search. He answered all of our questions and made the entire process comfortable. Our two Shih Tzu boys are healthy
happy, and have brought so much joy to our family with the grandkids. We would highly recommend David at Charm Puppies and the Lancaster Puppies site to anyone looking for a new furry family member!
Rick Sako
15 de maio de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi Richard, thank you for sharing such a wonderful review! We are so pleased to hear that David made the whole experience so smooth and enjoyable from start to finish. It sounds like your two Shih Tzu boys have already stolen the hearts of the whole family, grandkids included! We will be sure to pass on your kind words to David at Charm Puppies. Enjoy every moment with them!
We enjoyed working with Cheryl Yoder
We enjoyed working with Cheryl Yoder, from Baltic, Ohio. She was quick to respond and insightful with our concerns. We adopted 2 cavapoos from this family. Both pups were clean, and upto date on all shots. The home they came from was very clean and loving.
4 de maio de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi Joshua, thank you for sharing such a wonderful review! We're absolutely delighted to hear that Cheryl made your experience so seamless - from her quick responses to the clean, loving home your two Cavapoos came from. We'll be sure to pass on your kind words to her. Congratulations on your two new family members, and enjoy every moment with them!
Taylor was excellent to communicate…
Taylor was excellent to communicate with, was always kind and informative. He was even able to hold our girl a little longer than expected and was very kind when we arrived to pick her up. We are very happy and satisfied with this entire experience.
5 de maio de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi Wendy, thank you for sharing such a lovely review! We're so pleased to hear that Taylor went above and beyond, keeping you informed every step of the way and even holding your girl a little longer when needed. We'll be sure to pass on your kind words to him. Congratulations on your new pup, and enjoy every moment together!
My experience was great because right…
My experience was great because right from the beginning I felt that everything was going to be as expected. From making the payments and trusting that everything was legitimate to receiving my pup safe and healthy and knowing the seller was being paid as agreed. I will tell anyone i know who mentions they are looking for a new family pup that there is no safer way to go then trust pilot
4 de maio de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi there, thank you for sharing such a great review! We're so glad to hear the whole experience, from making payments to welcoming your pup home safely, felt smooth and trustworthy. That's exactly what Lancaster Puppies is here for. Enjoy every moment with your new family member!
The Breeder Tim Monroe of Lawn P.A was…
The Breeder Tim Monroe of Lawn P.A was excellent his dog area was clean all puppy were very healthy. I had a hard time making a choice between the 6 Beagle pups he had left.
He gave a list of shots the pup recieved and he followed up by mailing AKA registration. And best of all price for pup he posted was spot.
I give this breeder A++ I will recommend Tim and your site to others. Thank you
Anthony Pingatore
16 de abril de 2026
Avaliação não solicitada
Resposta da Lancaster Puppies
Hi Anthony, thank you for sharing such a detailed and glowing review! We're thrilled to hear that Tim went above and beyond, from maintaining a clean and healthy environment to following up with AKC registration paperwork. We'll be sure to pass on your kind words to him. Enjoy your new Beagle, and thank you for recommending Lancaster Puppies!
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