LANDBAY Avaliações 

638
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

we came to landbay late in the day on a modern auction purchase after previous lender let us down. underwriter (David F) was superb, totally got the urgency of the situation. can't expect that sort of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have recently regularly been using Landbay to place 6 bed HMO mortgages. Our client is a portfolio landlord (lots of experience with several lenders!) and always comments on how sleek Landbay's use... Ver mais

Avaliado com 5 de um total de 5 estrelas

Extraordinary Collette (underwriter) I am so pleased we had Collette to be our underwriter on this case. We had to apply for several offer extensions and unexpected delays with legals and HMO l... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recently did a Ltd company BTL Purchase for a client. The BDM Rahead was very informative and knew the criteria very well. The underwriter stayed in contact throughout and we had a direc... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Instituição Financeira
  2. Operadores de Mercado

Escrito pela empresa

Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

638 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 78% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(638)

134 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

What a great lender

What a great lender, always in hand to help make the case fit, listened to use and once we found the correct rate to help the loan fit on a ltd co BTL the mortgage was produced in hours! will def use again!

31 de julho de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Thanks Natalie! We look forward to working with you again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, swift responses and direct access to the underwriter. How refreshing is that!
Chloe was always so helpful and was ALWAYS available to speak to me which made the whole process so much easier. Thank you Chloe

26 de julho de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Hi Emilio,

Thank you for leaving a review. We've passed this on to Chloe!

Avaliado com 5 de um total de 5 estrelas

Very quick turnaround on underwriting

Very quick turnaround on underwriting, quick system. Easy upload of docs. No unnecessary underwriting requests. Very impressed.

12 de julho de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Thank you Vanessa. We're glad you enjoyed working with us!

Avaliado com 5 de um total de 5 estrelas

Very smooth processing

Very smooth processing. Welcome assistance from the BDM Ian. Very clear list of requirements and speed of processing from the underwriter James.
Very please with the outcome and impressed with the way the case as been handled.

3 de julho de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Hi Mark, thank you for your feedback. We have passed your review on to Ian and James.

Avaliado com 5 de um total de 5 estrelas

HMO Remortgage

very easy to deal with and regular updates. special thanks to Jasmin Locke on a recent case that made Landbay, as always, very easy to deal with for cases

21 de junho de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Thank you Jordan! We've passed this review on to Jasmin.

Avaliado com 5 de um total de 5 estrelas

Efficient at every stage

The system was easy to use, great support and service from the team and updated at every stage. Very efficient and the product offering was superb.

21 de junho de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Hi Lucy,

Thank you for your review. We're glad you enjoyed using our broker portal and our products.

Avaliado com 5 de um total de 5 estrelas

A helpful BDM

A helpful BDM, an understanding and communicative Underwriter and a Head of Sales who got involved.

20 de junho de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Thank you Chris! We're glad you enjoyed working with us.

Avaliado com 5 de um total de 5 estrelas

Enjoyable experience

Jon Braddick, BDM, very approachable and know what help is needed .
Shalini Tamang,Underwriter, understand the case really well and help to solve the valation problem and always keep us updated.
Plus their system is very simple to use.

7 de junho de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Hi Nan,

Thank you for your review and feedback. We have passed this on to Jon and Shalini.

We look forward to working with you again soon.

Avaliado com 5 de um total de 5 estrelas

Very easy to deal with..

Very easy to deal with... Good BDM's and underwriters.
It was an easy process and Landbay are a lender I would use again.

6 de abril de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Hi Ian, thanks for your review. We're glad you found our process easy and hope to work with you again soon!

Avaliado com 1 de um total de 5 estrelas

Absolutely the worst lender I have ever…

Absolutely the worst lender I have ever dealt with. My experience with Landbay Mortgages has been nothing short of a nightmare. Initially, I was on a fixed-rate mortgage, which suddenly switched to a floating rate without proper notice, effectively doubling my mortgage payments. The new rate was so exorbitant that I had to negotiate a payment plan just to manage the skyrocketing costs.

The ordeal didn't stop there. After enduring months of delays because they kept requesting additional documents, the head underwriter finally approved my new mortgage. However, just when I thought the nightmare was over, they pulled the new mortgage offer without any valid reason. This happened after they had dragged the process out long enough to push me into arrears and force me into a payment plan under the oppressive floating rate.

Landbay Mortgages' incompetence and unscrupulous practices are appalling. They have no regard for their clients' financial stability and seem to thrive on creating distress. Their constant delays, changing terms, and ultimate withdrawal of the approved mortgage demonstrate a complete lack of professionalism and reliability. I urge anyone considering Landbay Mortgages to steer clear and find a more trustworthy lender. This company is an absolute disaster and will only lead you into financial ruin. Avoid at all costs.

27 de maio de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Dear Vivek,
 
We understand that mortgage terms can be complex, and we appreciate your patience in allowing us to look into your case.
 
A fixed-rate mortgage will always revert to a variable rate once the fixed period ends, which was 5% + BBR, as detailed in your mortgage offer. It also outlines when the fixed rate period ends.
 
We also notified your broker 90 days before the end of your current fixed deal and then we notified you 30 days before.
 
Regarding rescinding your new mortgage offer, Landbay is a responsible lender with strict policies that need to be met to consider a new application.
 
I appreciate that this isn't the outcome you would've wanted. However, I hope that our response clearly explains why we have made this decision.

Avaliado com 5 de um total de 5 estrelas

Scott (Underwriter)

Scott (Underwriter), was amazing. Constantly keeping me updated and being proactive. So grateful he was dealing with this case as I don't think it would have been offered without him.

29 de maio de 2024
Avaliação não solicitada
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Resposta da LANDBAY

Hi Creig, thank you for your review. We're glad you enjoyed working with Scott and have passed this on to him.

Avaliado com 5 de um total de 5 estrelas

Virtually unparalleled access and…

Virtually unparalleled access and excellent service from Landbay's underwriter on a number of recent cases, without which it's entirely possible none would have proceeded with this lender.

29 de maio de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Thank you Ron! We look forward to working with you again soon.

Avaliado com 5 de um total de 5 estrelas

Landbay from enquiry to offer

Landbay from enquiry to offer - simple application process, with shopping list of requirements and items conditioned for offer made the application process transparent and achievable there by meeting clients objectives - Very happy

22 de maio de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Hi Paul, thank you for your review. We're pleased you found the application process simple and hope to work with you again soon!

Avaliado com 5 de um total de 5 estrelas

Great lender

This lender delivered a quick efficient service throughout. Great product and very helpful. Harry was always on hand to answer any queries. Highly recommend

20 de maio de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Hi Marian, thank you for your review. We're glad you enjoy our products and working with Harry.

Avaliado com 5 de um total de 5 estrelas

Simrat the underwriter was amazing

Simrat the underwriter was amazing. kept in contact with me. friendly. Even called me to offer a cheaper rate before pressing the green light on the mortgage offer! amazing. keep up the good work.

20 de maio de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Hi Jahan, thank you for your review. We've passed your feedback on to Simrat!

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

It took over a year and still no mortgage in place so I had to go to another provider. Very slow and difficult to work with- take my advice and never use this company as I certainly never will again, even if they are the 'cheapest'. It got to the point where I had to complain about the complaint because it took a long time for anyone to get back to me!

10 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great pre application advice from…

Great pre application advice from Shannon, BDM and clear requests from Chris Plasterer in underwriting team. The ability to have a conversation with both of these people at Landbay mad the journey for UK Adviser and the client much better

15 de maio de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Hi Michelle, thank you for your review. We've passed this on to Shannon and Chris. We hope to work with you again soon!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, and underwriting

14 de maio de 2024
Avaliação não solicitada
logotipo da LANDBAY

Resposta da LANDBAY

Thank you Andy! We hope to work with you again soon.

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