Lang & Stone Avaliações 118

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Lots of contact until you've paid. And then getting a response is slow and painful. Tom is a nice enough chap, seemed to know his surveying stuff, but as with all surveys there are follow ups and tha... Ver mais

Avaliado com 5 de um total de 5 estrelas

Tom was brilliant and extremely thorough throughout the process. He was extremely prompt at responding to our emails and we were able to arrange an appointment quickly. We had our detailed homebuyer r... Ver mais

Avaliado com 5 de um total de 5 estrelas

Tom was very helpful in all his communications. Got a Level 3 buildings survey done by him on Wednesday, got the report on Sunday. The survey itself was done about a week after getting in touch with t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just had exceptional service from Fred Perkins at Lang & Stone.. we needed an Asbestos survey on our daughters property which we are selling. It was arranged at short notice to work around our need... Ver mais

Detalhes da empresa

  1. Auditor Fiscal
  2. Avaliadora de imóveis
  3. Inspetor de imóveis
  4. Agrimensor

Escrito pela empresa

Our head office is based in Bath, Somerset where our friendly, knowledgeable and professional team are always on hand to provide you with a seamless service, from the initial enquiry right through to the sending of your report or valuation. We provide a personal quote, opportunity to discuss property specific concerns and a call back service after your inspection from your own surveyor! We have an experienced, knowledgeable and caring team of RICS regulated surveyors providing comprehensive survey and valuation services for a range of residential properties and purposes. Our surveyors are based local to you and therefore have a comprehensive local knowledge of the housing and property market where your property is located! We offer a range of valuation and survey services for home buyers, including insurance reinstatement costings. Whatever your requirements our team are ready to support and guide you in the selection of the correct service for your needs with a careful assessment of your property and property needs!


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

118 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Professional Service

Tom was very professional and efficient. He was very responsive and addressed all of our questions. His report was also very detailed and we are requesting our lawyers to follow-up on some points. Highly recomended.

10 de maio de 2021
Avaliação não solicitada
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Resposta da Lang & Stone

Clarissa,

Thank you for your review and I am very pleased you have found the report useful and informative. Wishing you all the best with the home move going forward!

Avaliado com 5 de um total de 5 estrelas

Great Service!

Tom's communication was excellent - he supplied a thorough survey of the flat we were looking to buy and took the time to answer all of our questions in language that we could understand! Highly recommended.

20 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Fantastic service from Tom. Good communication from beginning to end and a thorough report was provided in couple of days.

Would definitely recommend and use London Home Surveys again.

6 de abril de 2021
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Resposta da Lang & Stone

Sai,

Thank you for your kind words. Much appreciated.

Wishing you all the best with your home move going forward.

Avaliado com 5 de um total de 5 estrelas

Tom was responsive and provided a tonne…

Tom was responsive and provided a tonne of specific information for our purchase. Very speedy and couldn't recommend enough for anyone wanting a home buyer survey done

6 de abril de 2021
logotipo da Lang & Stone

Resposta da Lang & Stone

Phil,

Thank you for your kind words. Pleased you found the information useful.

Wishing you all the best with your home move going forward.

Avaliado com 5 de um total de 5 estrelas

Excellent

Tom was great. Fitted me in at short notice and gave a really clear report including some photos of affected areas which I wasn’t expecting. Would definitely recommend.

4 de abril de 2021
Avaliação não solicitada
logotipo da Lang & Stone

Resposta da Lang & Stone

Em,

Thank you for your review. We are pleased you found the photographs of the defects useful and glad we could work within your timeframe.

Wishing you all the best with your home move going forward.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, great communication from beginning to end and a thorough report produced in a timely manner, even provided ahead of schedule. Would definitely recommend and use Tom At London Home Surveys again.

31 de março de 2021
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Resposta da Lang & Stone

Renee,

Thank you for your kind words. We are pleased you are happy with the service and found the information provided helpful in making your decision.

Wishing you all the best with your home move going forward.

Avaliado com 1 de um total de 5 estrelas

Failed to spot visible Japanese Knotweed Stalks

Updated Review:
Tom failed to spot Japanese Knotweed stalks that were clearly visible. The appointment was in March so the Knotweed was dead but I would expect the surveyor to spot this. This was also supported by the Knotweed specialist who said this should have been spotted. He was unable to produce photos of the affected area once we discovered that it was Knotweed. It's costing us thousands and a lot of time to resolve the issue.

Original Review:
Tom was quick and provided a detailed report. Nice and simple to work with.

17 de março de 2021
Avaliação não solicitada
logotipo da Lang & Stone

Resposta da Lang & Stone

Hugh,

We are sorry you have had issues with the home purchase in London involving knotweed.

I would like to point out that in the report your knotweed specialists compiled they found that the knotweed had previously been cut back. It is possible this was in an attempt to conceal the presence of such prior to sale. As stated in the report we are not knotweed specialists and cannot confirm the presence of such which my be hidden during the inspection.

We are sorry the purchase has no gone smoothly for yourself but as agreed there was no liability arising on our part and we do not believe it a fair assesment of our services. There was no visible knotweed during our visit to the property.

All the best

Avaliado com 5 de um total de 5 estrelas

Tom was excellent and made this process…

Tom was excellent and made this process easy. Useful report and post-survey discussions, as well. Thank you!

9 de março de 2021
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Resposta da Lang & Stone

Claire,

Thanks for your kind words. We are glad you found the post-survey discussion useful and that we were able to assist in your home purchase.

Wishing you all the best with your home move going forward.

Avaliado com 5 de um total de 5 estrelas

Would Recommend

Very comprehensive report and some useful advice. Would recommend and use again.

3 de março de 2021
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Resposta da Lang & Stone

Thank you for the kind words and we are glad you have found the advice informative.

Avaliado com 4 de um total de 5 estrelas

Quick and efficient turn around of report

Quick and helpful. Positive and comprehensive report was provided.

Sometimes difficult to get in contact with, probably because of the excess workload the Stamp Duty holiday has caused at the date of sharing this.

2 de março de 2021
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Resposta da Lang & Stone

Daniel,

We are glad you found the report informative.

Thank you for your understanding with regards to the extremely busy time the housing market is going through at the moment. Should you have any queries at all please do give use a call and we would be happy to help in any way possible.

Avaliado com 5 de um total de 5 estrelas

Very quick and efficient service.

Very quick and efficient service, at a fair price.

They did the full homebuyers survey and valuation, within 2 days of me instructing them in the midst of covid. The report was accurate and as expected. The valuation sufficed for the mortgage lender's needs.

Was happy with the service and would recommend.

2 de março de 2021
Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service

Excellent service from Tom and the report was received 2-3 working days as agreed. I would highly recommend .

2 de março de 2021
Avaliado com 5 de um total de 5 estrelas

I was very impressed with the service…

I was very impressed with the service Tom provided. He arrived early, did not rush and was happy to answer any questions we had for him. Very detailed and professional and his report was comprehensive and arrived promptly. Highly recommended.

14 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service from Tom Lang

We were very pleased with the efficient and professional service provided by Tom at a very reasonable price. His report was detailed and comprehensive with very helpful recommendations on how any issues that came up in the survey could be rectified. I would not hesitate to recommend him to a friend or colleague looking for a surveyor

13 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic

Tom was brilliant and extremely thorough throughout the process. He was extremely prompt at responding to our emails and we were able to arrange an appointment quickly. We had our detailed homebuyer report just a day or two after Tom's visit to the property. Tom was also great in answering follow up questions that we had. Highly recommend.

21 de dezembro de 2020
Avaliação não solicitada

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