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Lantern Finance Avaliações 122

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

“Been with Lantern Finance for 2 years through some real market highs and lows, and they’ve consistently worked with me to protect my assets instead of just liquidating. They were also one of the few... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Not only was the account setup process straightforward, but the communication throughout the loan process was exceptional. They responded to all my questions promptly, kept me updated, and even foll... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This company and all the employees are first class. Their customer service is top notch. They gave me peace of mind when they didn't have to. I have to say dylan with them has been the best customer s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been meaning to write this because good companies deserve to be recognized. I’ve dealt with a lot of financial institutions over the years, and I can honestly say the team at Lant... Ver mais

Detalhes da empresa

  1. Serviço de Criptomoeda
  2. Instituição Financeira

Escrito pela empresa

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

122 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Customer service like this is almost impossible to find.

I’ve been meaning to write this because good companies deserve to be recognized.

I’ve dealt with a lot of financial institutions over the years, and I can honestly say the team at Lantern Financial has been one of the best customer service experiences I’ve ever had.

The crypto market hasn’t exactly made things easy lately, and throughout all of it they’ve stayed in constant communication with me. They answer texts, explain everything clearly, respond quickly, and have treated me like a person instead of just another loan number.

I’ve probably exchanged more text messages with the Lantern team over the past few weeks than with some of my friends 😂. Every single interaction has been professional, patient, and genuinely helpful.

What has impressed me the most is how proactive they’ve been. Whether I had questions, needed guidance, or was working through different scenarios with my loan, they were always there. I never felt like I was left figuring things out on my own. That’s incredibly rare these days.

What impressed me the most wasn’t just the technology, it was the people behind it. In a space where trust means everything, they’ve earned mine through transparency, professionalism, and simply doing the right thing.

If you’re looking for a crypto-backed lending company that actually communicates, genuinely cares about its customers, and stands behind its service, I can wholeheartedly recommend Lantern Financial.

Thank you to the entire team. You guys have earned my trust, and that’s not something I give easily. Keep doing what you’re doing.
Cleanthis L.

24 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

“Been with Lantern Finance for 2 years…

“Been with Lantern Finance for 2 years through some real market highs and lows, and they’ve consistently worked with me to protect my assets instead of just liquidating. They were also one of the few offering loans on XRP early on. Super knowledgeable team, always informative, and genuinely feels like they care about clients rather than just processing transactions. Highly recommend for a newer company.” Shout out Rodger and the Lantern team!! XRP for the win!!

17 de junho de 2026
Avaliação não solicitada
logotipo da Lantern Finance

Resposta da Lantern Finance

Thanks for the rave review John, and appreciate you being part of our journey from the earlier days!

Avaliado com 5 de um total de 5 estrelas

I found the whole process very simple…

I found the whole process very simple to complete.
I talked to an individual by the name of Roger, who was very helpful.

11 de junho de 2026
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Resposta da Lantern Finance

Great to hear David! Roger is one of our star team members! Glad you got to speak with him.

Avaliado com 5 de um total de 5 estrelas

This company and all the employees are…

This company and all the employees are first class. Their customer service is top notch. They gave me peace of mind when they didn't have to. I have to say dylan with them has been the best customer service experience I've had in my 51 years of life. They treat you like a human being. They listen to what you're saying. You're not just a number. I have decided to make Lantern Finance my go-to finance company for life I've never dealt with a better company.

25 de novembro de 2025
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Resposta da Lantern Finance

Thank you Sean! Really happy to hear that you were impressed with our support team! We really do try our best, so glad to hear that you had a great experience with us!

Avaliado com 5 de um total de 5 estrelas

Exceptional customer service with potential…

Not only was the account setup process straightforward, but the communication throughout the loan process was exceptional. They responded to all my questions promptly, kept me updated, and even followed up to ensure everything went smoothly.
The only area for improvement is the deposit and withdrawal times. Since I hadn’t used the platform before, I did a test transfer first. It took longer than I expected, which made me a bit nervous. I understand that loan-related transfers or withdrawals after payoff may take extra time due to KYC and/or manual reviews. However, faster initial deposits and withdrawals would go a long way toward building customer confidence. Especially for those doing test transactions.
That said, they are still the best overall. Highly recommended!

4 de junho de 2026
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Resposta da Lantern Finance

Hey Troy, really appreciate your kind words, and great to hear you had a seamless experience with us!

We'll take the feedback on deposit/withdrawal times back to the team and see what we can do!

Avaliado com 5 de um total de 5 estrelas

Best Support Team & User-friendly Website

I was extremely impressed with the care and attention from the Support Team. They were immediately available.

In the course of conversation over the phone, email, or text, I was left with the impression that I was dealing with very honorable men with character and integrity.

I also thought the website was easy to navigate and intuitive.

7 de maio de 2026
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Resposta da Lantern Finance

Thank you so much for the amazing review! Grateful to have you as a client!

Avaliado com 5 de um total de 5 estrelas

Fantastic

Fast, easy and great follow up! They are accessible and have a great desire to make their clients happy.

13 de maio de 2026
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Resposta da Lantern Finance

Truly appreciate the review De!

Avaliado com 5 de um total de 5 estrelas

LOVE

Wow, someone answers the phone! What a great sompany and a great service!

13 de maio de 2026
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Resposta da Lantern Finance

Thanks Robert! We take our phone calls very seriously at Lantern haha

Avaliado com 5 de um total de 5 estrelas

For a Financial Services company I…

For a Financial Services company I can’t believe how personalized the service is. The team works with you with flexibility to keep your investments safe. They are a top notch team who care about each customer.

6 de maio de 2026
logotipo da Lantern Finance

Resposta da Lantern Finance

Hey Dirk, really appreciate your glowing review. Glad you feel that way - thank you as always for being such a valued client of ours!

Avaliado com 5 de um total de 5 estrelas

When I first got my loan over a year…

When I first got my loan over a year ago.
I looked at a lot of other companies like Ave someone something called rabbit in a few others.
And I didn't I was so brand new I didn't realize the value of having a 3-day warning when it goes to below certain levels.
And I so knew that it took Prince and I hours to get my first count up cuz I was so a knowledgeable about the app.
And whenever I call the answer within a few minutes if they're busy they call me back in 20 minutes I've been with coinbase for over 2 years and you can't even reach coinbase.
So I see you in the future that lantern finance will be one of the gold standards for getting a loan against your crypto.
Thank you again Prince and all you guys at customer service you're awesome.
And it's a newbie do your research look at all the other lending protocols a lot of them will just take your crypto if you go below a certain level and lantern will try and work with you.
Can't wait till my ex heart pee goes up into hundreds and I'll take out a two or three hundred thousand dollar loan.
Thanks again Prince and all you guys you're excellent.

28 de abril de 2026
Avaliação não solicitada
logotipo da Lantern Finance

Resposta da Lantern Finance

Hey Bob, thank you for the kind words! We really do our best, especially with our customer support, so this means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Exactly what I was told from a friend

Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that your customer support was awesome, timely, and corrected some others that had glitches. I'm a firm believer in old fashioned customer service, which is sadly rare today. I will word of mouth highly recommend your services.

12 de abril de 2026
logotipo da Lantern Finance

Resposta da Lantern Finance

Hey Peter, truly appreciate your kind words and for giving us such a glowing review. Our philosophies align re: customer support! Human touch is very much lacking in crypto, and that's why our investment in our support team will continue to scale as we grow. We really appreciate having you as a valued client. If you have any other feedback, you know how to reach us ;)

Avaliado com 5 de um total de 5 estrelas

Customer service and communication was…

Customer service and communication was excellent. Fast and efficient.

30 de março de 2026
logotipo da Lantern Finance

Resposta da Lantern Finance

Hey Jason, thank you for the kind words! We're grateful to hear that you've been happy with your Lantern experience.

Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Experience

Outstanding customer service, website design easy to navigate and responsive management even received a follow up call from one of the company founders👍

25 de março de 2026
logotipo da Lantern Finance

Resposta da Lantern Finance

Hey Doug, really appreciate the review! Let us know if you have any feedback on how to further enhance your Lantern experience! You know how to reach us ;)

Avaliado com 5 de um total de 5 estrelas

Thank you for getting out of trouble XRP and Lantern

Awesome thanks. It was so easy and fast. Definitely after I finished paying you. If I ever need you again. I will utilize your services. Once again a big thank you for such fair service and experienced.

23 de março de 2026
logotipo da Lantern Finance

Resposta da Lantern Finance

Thanks for the review FidLaf! Great to hear you're happy with your Lantern experience!

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