I spent 130 on servises, they lost my suit trousers, pyjama bottoms, some stuff came back unclean, told me it was my fault, could make the driver understand, they told me it was my fault, they don't e... Ver mais
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Veja o que dizem as avaliações
Used City Laundry App service while staying in a hotel in London. Picked up at short notice by 1pm and returned at 6pm same day. Laundry perfectly cleaned, dried and folded. Staff allowed me to pay... Ver mais
Returned a wash with black dye leaked all over it then said they wouldn’t talk to me because the care labels didn’t match the service (they did) before arranging the items to be picked up & re cleaned... Ver mais
You will be OVERCHARGED and sold a service you did not ask for. Shirts returned with stains on the collars and cuffs and frequent late deliveries. I would AVOID using laundrapp at all costs. It is... Ver mais
Detalhes da empresa
Escrito pela empresa
Laundrapp is the UK’s leading online laundry and dry cleaning service, offering unparalleled levels of quality cleaning right across London and in 16 towns and cities in England and Scotland. Our top laundry service replaces the need for using your local laundrette or dry cleaner and offers a quick and convenient pick-up service direct from your home. Our free, award-winning app is available on both iOS and Android devices, however, you can also place your order online through our website.
Informações de contato
Inc Spaces, 107 Leadenhall Street , EC3A 4AF, London, Reino Unido
- 020 4538 8548
- customercare@laundrapp.com
- laundrapp.com
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Do not use this app/service
It takes a lot to collect and to deliver back my skirts not completely washed and ironed. I do not recommend to use this app/service.

Resposta da Laundrapp
Bad service
Bad service, not washing items in the correct way and too much time to deliver back to me

Resposta da Laundrapp

Resposta da Laundrapp
Easy to organise and extremely…
Easy to organise and extremely convenient way to tick off the laundry and dry cleaning chores off of your 'to do' list without having to leave your home. Items returned clean and well pressed at a time that suited me.

Resposta da Laundrapp
My clothes were cleaned up to standard…
My clothes were cleaned up to standard but in terms of pick up time and drop off times were very bad an not on time

Resposta da Laundrapp
A mixed bag
Easy to place an order. Being a pickup service, it is convenient. However beware they can change your order if they think you have put something else in your bag (which was not the case with me) and charge more than you planned to pay. The customer service dealt well with my queries. Cleaning itself was fine.

Resposta da Laundrapp
Bedding …
I had to use this service as the bedding wouldn’t fit in my washing machine. The item was picked up and delivered on time and the driver was friendly and helpful

Resposta da Laundrapp
I've never felt compelled to write a…
I've never felt compelled to write a review of any kind before. I've been a customer of Laundrapp for sometime, not any more. After they emailed to "update my order" I asked for the items to be returned as they were. I didn't want to pay £6 to have a women's shirt ironed when a man's shirt costs a fraction of that. Two days later I received a reply stating it was too late and the items had already been cleaned and the money taken from my card despite me not having given them authority to do this. I raised a dispute with my credit card company who refunded me the money, well done Am Ex, perhaps Laudrapp could learn a thing or two about customer loyalty.. Will be moving on to ihateironing.com from now on.

Resposta da Laundrapp
Great service
Great service, always on time and the products always come back pristine!

Resposta da Laundrapp
Easy to use app
Easy to use app, good price and decent discount for first time use

Resposta da Laundrapp
My duvet cover got damaged once but…
My duvet cover got damaged once but otherwise I am very happy with the service. So convenient.

Resposta da Laundrapp
Simple quick and efficient service
Simple quick and efficient service, loving it

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Generally good service
Generally good service. Drop off was not so good. Left items outside which is not great but one time mistake I hope. Worth a try

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It’s just simple
Easy to book, easy and convenient pick up. What’s not to like. Good work Laundrapp

Resposta da Laundrapp
Laundrapp is a great app
Laundrapp is a great app. I never had issue with my orders, the staff are kind and the price is fair. I really recommend.

Resposta da Laundrapp
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