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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Laundry B caters for all sizes and all different tastes women have. I have been a customer ever since discovering them online and they have always delivered exceptional goods. My recent purchase was... Ver mais

Avaliado com 5 de um total de 5 estrelas

So pleased I found laundry.b. Lovely selection of clothes in gorgeous colours. Great customer service, good delivery and quick refunds if something isn't right,not that happens very often! My only... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would highly recommend Laundry B. I have found customer service very helpful. They even managed to change the colour of an item I'd ordered before posting it out to me. Clothes are good quali... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fabulous clothes at reasonable prices. The clothes are well made and are all unusual and stylish. I have bought the Paloma classic Barrel Pant in Earth which are so flattering and Conrad box Knit in V... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda feminina

Escrito pela empresa

Shop The Latest Lagenlook Clothing And Italian Clothing Range At Laundry B Online. FREE UK Mainland Delivery Over £75 On All Our Made In Italy Clothing.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

969 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Have been buying with Laundry B for…

Have been buying with Laundry B for some time now. Great clothes, accessories and service. Would highly recommend them.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hey Jane! We’re so pleased you’ve been shopping with Laundry B for a while now — your continued support truly means the world to us.

It’s wonderful to hear that you love our clothes, accessories, and service. That’s exactly what we work so hard to deliver every single day! Thank you for leaving such a lovely review! Team@Laundryb

Avaliado com 5 de um total de 5 estrelas

I have been shopping from laundry b now…

I have been shopping from laundry b now for well over a year would not shop anywhere else I love all the cloths I have changed my wardrobe since and only have there cloths there daily broadcast inspired me with all the cloths they mix together
Thank you ladies you do a wonderful job love you all xxxx

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hey Maureen, thank you so much for leaving such a lovely review! The fact that you’ve completely refreshed your wardrobe with our pieces is the biggest compliment we could ever receive! We’re so happy that the lives inspire you and help you mix and style your outfits — that’s exactly why we love doing them! Thank you so much for leaving such a lovely review and thank you for your continued support Maureen! Team@Laundryb!

Avaliado com 3 de um total de 5 estrelas

Not happy with postage costs

The service was great but I was not happy having to pay return postage costs and when I was re-imbursed Laundry B had deducted the free delivery cost from my bill so I paid for postage for delivery and postage for sending the item back - bring back the high street where you don't have to pay to try things on

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hi Caroline, thank you for taking the time to share your feedback. We’re pleased to hear you were happy with the service you received from us.

To clarify our postage policy, we charge a standard £3.99 delivery fee on all orders under £75, unless next-day delivery is selected at £4.99. As a small independent business, we’re unfortunately unable to cover return postage costs when items are returned as unsuitable. This is outlined in our returns policy available to view on our site.

We do our best to help customers make informed choices before purchasing. All measurements and fabric details are clearly displayed in the product descriptions, and our live streams show the fit, fabric, and shape of each item up close in real time.

We appreciate that some customers prefer to shop in-store to try items on before purchasing, and we fully respect that preference. Thank you again for your feedback and for giving Laundry B a try. Team@Laundryb

Avaliado com 5 de um total de 5 estrelas

Fabulous quality

Gorgeous quirky clothing I have 3 shirts already I loved mine so much I bought two more in different colours
I will definitely be buying more products from this site the quality is alsoexcellent

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hi Victoria, thank you for taking the time to leave such a lovely review! We are so pleased to hear you are loving your shirts so much so you bought two more colours! We definitely agree if you like something get it in a few colours. Thank you very much again! Team@Laundryb x

Avaliado com 5 de um total de 5 estrelas

Love ordering from you girls

Love ordering from you girls, everything prompt and if a problem you always call.
Ordered quite a few things and the quality is top notch compared to some other sites.
Highly recommend you.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hey Justine, Thank you so much for your lovely review! We really appreciate your kind words and your continued support. It’s great to hear that you’ve been happy with both the quality of our products and the service you’ve received, and we’re especially glad you value our personal approach when there’s ever a problem.

Thank you for recommending us—it truly means a lot to our team! Team@Laundryb x

Avaliado com 5 de um total de 5 estrelas

I bought some lovely socks from Laundry B

I bought some lovely socks from Laundry B, they were just what I was looking for and the materials are good quality and the fit not too tight and the cosy ones are very cosy, they were delivered promptly and were well packaged too. I thought the delivery price was very reasonable and as such if I had to make a return I` would expect to pay for return postage costs, I think that happens a lot these days and is not unusual, especially for small companies. Many thanks Laundry B, I am delighted with my purchase!💖👍🌟🌟🌟🌟🌟

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hey! Thank you so much for your lovely review! We’re delighted to hear that you loved the socks and that the quality, fit, and comfort were just what you were looking for. It’s also great to know you were happy with the delivery and packaging.

We really appreciate your understanding regarding our delivery and returns policy—your support means a lot to a small business like ours. Thank you again for taking the time to share your experience, and we hope to welcome you back to Laundry B again soon. Team@Laundryb x

Avaliado com 5 de um total de 5 estrelas

Highly recommended shop.😊

Thank you Laundry B I’m never disappointed with my purchases. Good quality clothes and prompt delivery. I love looking at your Facebook posts for new ideas and colours. Can’t wait for my next purchase to arrive (Cooper needlecord panel bloom pant rose water)

24 de janeiro de 2026
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hey Jackie, Thank you so much for your lovely review — we’re delighted to hear that you’re always happy with your purchases. It means a lot to us to know you appreciate the quality of our clothing and our delivery. We’re so glad you enjoy our Facebook posts too; sharing new ideas and colours is one of our favourite parts of what we do. We hope you absolutely love your Cooper Needlecord Panel Bloom Pant in Rose Water — we can’t wait for it to arrive with you! Team@Laundryb

Avaliado com 1 de um total de 5 estrelas

Be aware of charges for returning garments

I ordered from this company as I loved the look of their designs. I paid £3.99 postage and I have to send the product back as they don't fit well and having to pay to return the item. So in effect this has cost me nearly £10 just to try the garment on! I have had discussion via email but will not back down on return postage. So BE AWARE if you order from this company and have to return you will have to pay nearly £10 pounds in postage just to try the garment on. I don't mind paying for postage to buy things. But think returns should be included. Not impressed with the garment quality either.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hi Lisa, Thank you for taking the time to share your feedback. We’re sorry to hear that the items you ordered didn’t fit as expected and that you were disappointed with your experience with us.

To clarify our postage policy, we charge a standard £3.99 delivery fee on all orders under £75, unless next-day delivery is selected at £4.99. As a small independent business, we’re unfortunately unable to cover return postage costs when items are returned as unsuitable, and this is outlined in our returns policy.

We do our best to help customers make informed choices before purchasing. All measurements and fabric details are clearly displayed in the product descriptions, and our live streams show the fit, fabric, and shape of each item up close in real time.

We’re sorry to hear that you were not impressed with the quality, as quality is something we take seriously, and we always welcome constructive feedback.

Our customer service team are real people who aim to be helpful, approachable, and responsive via phone and email, and we’re sorry that this experience didn’t meet your expectations.

While we regret that the outcome wasn’t what you had hoped for, we do appreciate you sharing your experience with us. Team@Laundryb

Avaliado com 5 de um total de 5 estrelas

Lovely company to deal with,fast…

Lovely company to deal with,fast delivery and the clothing is georgious

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hey Jeniffer, thank you for leaving a lovely review! We are so pleased you are loving all things Laundryb x Thanks again Team@Laundryb x

Avaliado com 1 de um total de 5 estrelas

Ordered in sale had to send it all back…

Ordered in sale had to send it all back as not any good. Cost me £10.90 for delivery and returns, non fit for purpose, so angry, reply from customers service shit 😒 update. I have now had a reply from laundry b, thankyou but still not resolving the cost of returning the goods

29 de dezembro de 2025
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hi Sharon, we’re sorry to hear that the items you ordered did not meet your expectations on this occasion. We understand how disappointing this can be.

Regarding postage, we would like to clarify that we charge a standard delivery fee of £3.99 on orders under £75, unless next-day delivery is selected at £4.99. As a small independent business, we’re unfortunately unable to refund delivery or return postage costs when items are returned as unsuitable, which is outlined in our returns policy.

We do try to be as transparent as possible before purchase. All item measurements and fabric details are clearly displayed in the product descriptions, and during our live streams our team shows the fit, fabric, and shape in real time to help customers make informed decisions.

We’re also disappointed to see the comment regarding our customer service team. At Laundry B, our customer care is handled entirely by real caring people — no bots or automated chat systems. Our team is available via phone and email and always aims to help resolve concerns professionally and respectfully. We kindly ask that our staff are spoken about with the same respect they offer to our customers.

While we appreciate feedback, we’d like to note that this review was left before our customer care team had the opportunity to reach a resolution with you. We’re genuinely sorry that the outcome wasn’t what you had hoped for and appreciate you taking the time to share your experience.

Team@Laundryb

Avaliado com 2 de um total de 5 estrelas

Their knitwear is extremely poor…

Their knitwear is extremely poor quality. Cheap material but at premium price.
No response to complaint. Wouldn’t recommend.

1 de novembro de 2025
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hi Dee, we’re very sorry to hear that you were disappointed with your knitwear and that it didn’t meet your expectations on this occasion. We take quality and customer feedback very seriously, and this is not the service we aim to provide.

Unfortunately, as we don’t have your full name or any order details, we’ve been unable to locate your purchase or any previous correspondence to properly investigate or resolve the issue. We would genuinely like the opportunity to look into this further.

Please contact us directly with your full name, order number, and details of the item so we can review what happened and work towards a resolution.

Thanks, Team@Laundryb

Avaliado com 5 de um total de 5 estrelas

Amazing company with super individual…

Amazing company with super individual fashion and great customer service.
I've finally found my fashion with Laundry B

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hi Emma, thank you so much for your lovely review! We’re delighted to hear that you’re loving all things Laundry B and you have found your fashion with us! Creating individual style and providing great customer service are so important to us, so your feedback means a lot. Thank you again. Team@Laundryb

Avaliado com 5 de um total de 5 estrelas

I love this shop I have completely…

I love this shop I have completely changed my wardrobe . The clothes are outstanding quality, and value especially in the sale over Christmas, everything goes together and complements each other .
Thank you

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hi Janet, Thank you so much for your lovely review. We’re absolutely delighted to hear that you’ve enjoyed updating your wardrobe with us and that you’re happy with the quality, value, and versatility of the pieces. Thank you again for your lovely review! Team@Laundryb

Avaliado com 5 de um total de 5 estrelas

I'm obsessed

I'm obsessed! Just love this company. Affordable clothing you can't get on the high street. It all great quality too and they show you how to mix and match pieces. Great customer care. I wont buy anywhere else.

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hey Anita, Thank you so much for this amazing review! We love hearing how much you’re enjoying Laundry B. Your kind words about our customer care really mean a lot. Thank you for your support and for being part of the Laundryb community! Team@Laundryb x

Avaliado com 5 de um total de 5 estrelas

Once Laundryb enters your life

Once Laundryb enters your life, say goodbye to the rest of your wardrobe.
The clothes are incredible for every season.
There are styling tips that you can go back to and they really are very affordable and the sales are so enticing, no rubbish is chucked in like other online and high street shops.
The whole team work tirelessly to ensure the high standards are in place, the storytelling behind each named piece could be entered into a book of short stories and the live sessions are addictive.
You will not be disappointed give them a try.

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hey Justine! Wow — thank you so much for such a lovely review! We absolutely love how perfectly you’ve captured what Laundry B is all about. We work so hard to keep standards high, so knowing it’s felt and appreciated makes everything worthwhile. Thank you for your support and for being part of the Laundryb community! Team@Laundryb x

Avaliado com 5 de um total de 5 estrelas

Amazing!

Amazing clothes. Amazing prices. Amazing customer service! Love this company so much! 👏

21 de dezembro de 2025
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hey! Thank you so much for such a lovely review! We're so pleased to hear you are loving all things Laundryb! Thanks again Team@Laundryb x

Avaliado com 5 de um total de 5 estrelas

I have bought a jumper and two sets…

I have bought a jumper and two sets from them and am never disappointed the suits were lovely and comfortable good quality just bought there bandana set it’s so comfortable gonna fly in that would definitely buy from them again and everything comes so quick

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hi Linda, Thank you so much for your lovely feedback! We’re so pleased to hear how happy you’ve been with your purchases . Comfort and quality are so important to us, so it’s great to know you’re loving your purchases. Thank you for your continued support and your lovely review. Team@Laundryb x

Avaliado com 5 de um total de 5 estrelas

Love everything ❤️

Everything I have purchased from Laundry B has been fabulous. I get excited for every live!! Obviously spending too much money, but I am forming a beautiful wardrobe ! X

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Laundry B Online

Resposta de Laundry B Online

Hi Susan, Thank you so much for your lovely review! We absolutely love hearing this. The excitement for the lives is exactly what we hope for and a beautiful wardrobe is always worth it! Thank you for your continued support — it truly means the world to us. Team@Laundryb x

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