Laundry B caters for all sizes and all different tastes women have. I have been a customer ever since discovering them online and they have always delivered exceptional goods. My recent purchase was... Ver mais
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So pleased I found laundry.b. Lovely selection of clothes in gorgeous colours. Great customer service, good delivery and quick refunds if something isn't right,not that happens very often! My only... Ver mais
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I would highly recommend Laundry B. I have found customer service very helpful. They even managed to change the colour of an item I'd ordered before posting it out to me. Clothes are good quali... Ver mais
Fabulous clothes at reasonable prices. The clothes are well made and are all unusual and stylish. I have bought the Paloma classic Barrel Pant in Earth which are so flattering and Conrad box Knit in V... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Shop The Latest Lagenlook Clothing And Italian Clothing Range At Laundry B Online. FREE UK Mainland Delivery Over £75 On All Our Made In Italy Clothing.
Informações de contato
Reino Unido
- laundryb.com
4,7
Excelente
969 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely Outstanding Service – Laundry B Never Lets Me Down!
I was expecting my delivery this morning and Royal Mail sent me a message saying my parcel had been delivered to my “safe place.” I checked everywhere nothing. I searched, panicked, called Royal Mail, and sat in a 15-minute queue. While waiting, I thought, Let me call Laundry B.
Best decision ever! The phone barely rang before a lovely woman picked up. She was so kind, patient, and helpful. She tracked my parcel and told me she had a picture showing where it was delivered. Turns out… Royal Mail had put my beautiful Laundry B parcel inside my food waste bin. I couldn’t believe it!
After some rummaging around, I found it exactly where she said it would be. I called back, shared the horror (and the laugh!) with her, and she was just delightful. I wish I knew her name so I could thank her personally.
As always, my Laundry B items are gorgeous. One wasn’t what I thought I ordered completely my mistake but it’s still beautiful, and I went back and ordered the correct one straight away.
Laundry B has never let me down. Their customer service is amazing, their products are stunning, and even in moments of delivery madness, they’ve got your back. If you’re thinking about ordering do it. You won’t regret it!
19 de agosto de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Alicia, Thank you so much for your lovely review! We’re so pleased to hear that, even with Royal Mail’s unusual choice of “safe place,” everything worked out in the end. Tina was the lovely lady you spoke to – she’s is an incredible member of our customer care team, and we’ll make sure she sees your lovely message.
We’re so pleased you’re happy with your Laundry B pieces and all our services. It really means a lot to us that you took the time to share your experience, thank you very much again. Katie@LB x
I placed an order for three blouses
I placed an order for three blouses, one was on back order.
The embroidered white cotton blouses were all excellent quality and brilliant prices.
I didn't have to wait long for the order. Again fabulous service from Laundry B
14 de agosto de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hey Marcyl, Thank you so much for your lovely review! We’re delighted to hear you love your blouses and that the quality and prices impressed you. Your support means a lot to us — thank you for choosing Laundry B again! Katie@LB x
Received my items of clothing last…
Received my items of clothing last week, absolutely thrilled with my purchases.
Excellent quality.
Fast delivery.
Beautiful shop and the girls online are lovely.
So glad I found you.
11 de agosto de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hey Claire! Thank you so much for your lovely review! We’re absolutely delighted to hear you’re thrilled with your purchases and that you had such a positive experience with us. Katie@LB x
A very professional ladies boutique
A very professional ladies boutique. Always available with fashion tips to take from season to season
15 de agosto de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hey Lesley, thank you for such a lovely review! Katie@LB x
Amazing company
Amazing company with equally amazing clothes at very reasonable prices. Been a customer for a year now and I am hooked! The clothes are so comfy and on trend. Watch the lives every day and are thoroughly enjoyable with styling tips. Excited to see the new season collection. Love it! 🥰
13 de agosto de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Nia, Thank you so much for your lovely review. We're really pleased you’ve been enjoying our clothes and lives over the past year and thank you for being a part of our Laundryb Community. Katie@LB x
I have been buying from LB for 5 years…
I have been buying from LB for 5 years now .. I can honestly say my wardrobes are full of laundry b .. I hardly by from anywhere else..
the quality is fantastic..the price are amazing.. a wonderful friends group .. fun lives each day with Jo and the girls ( just love them ) the best customer care team going .. and I can’t forget the team who pack everything up to send my purchases out .. packed with love and care ..
the whole team of LB are second to none.
Thank you
Julie x
3 de agosto de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hey Julie! Thank you so much for your lovely review.
We feel incredibly lucky to have had your support for the past 5 years – you are a fabulous part of our LB community. Your lovely words about our lives, the customer care team, and our amazing order processing team put the biggest smiles on all our faces and will be passed on to the rest of the team. Thank you again Julie! x
Excellent Company very efficient…
Excellent Company very efficient parcels arrived beautifully wrapped and not packed in cellophane bags but wrspoed with ribbons and quality is excellent
3 de agosto de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Lyndi, Thank you for your lovely review, we're pleased to hear that your order arrived just as you'd hoped and that the quality of the pieces you ordered were excellent. Thanks again. Katie@LB x
Absolutely love Laundry B
Absolutely love laundry B. Can’t fault them. Brilliant service from start to finish. Lovely quality clothes and so comfy. I try to buy only cotton and linen and these are second to none. ⭐️⭐️⭐️⭐️⭐️
31 de julho de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Sandra, thank you very much for your lovely review! It's lovely to hear you are loving all things Laundryb, from the quality of the pieces to the services we provide. Thank you again for the lovely review! Katie@LB x
I have been buying from this shop for…
I have been buying from this shop for many years but recently bought 3 items.
Some jeans which I absolutely love really lovely style & good quality. A white T shirt with silver design, which again I love and the material is lovely & soft & a light weight white sweatshirt.
The clothes prices are great value for money, the quality is of a reliable standard & they always post things out promptly if you buy online. I highly recommend this brand both the shop & online.
22 de julho de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Sally, Thank you so much for your lovely review. We're so pleased to hear that you’re enjoying your recent purchases. We work hard to offer great value, quality, and a smooth shopping experience both in-store and online. Thank you again for your recommendation and thanks again for your lovely review! Katie@LB x
I hardly ever buy clothes from anywhere…
I hardly ever buy clothes from anywhere but Laundry B these days. Why would I? I love the quirky styles, the prices are great and I love being part of the LB family.
27 de julho de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Karen, firstly thank you so much for your lovely review! We’re so grateful that you choose us time and time again – your love for our quirky styles, great prices, and everything LB really makes us happy. Karen we want to thank you as well for always supporting us and being apart of our community it means a lot to us! Thanks again Katie@LB x
Happy customer AGAIN
Just received two new tops and I am as usual, delighted with them! The care they wrap and the message enclosed is fabulous! Thank you so much, just ordered more! Also recommended to my D.I.L.
24 de julho de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Joan, We're so happy to hear you're delighted with your new tops, and that the little touches like our wrapping and message made you smile. Thank you for being a part of our LB community, and we’re especially grateful for the recommendation! Thanks again Katie@LB x
Poor Quality Items
Saw this company on line and the clothes looked lovely. Also they stated that they were made in Italy. The reviews were mixed however I decided to order two items. The description was correct however the quality was not good. I had to cut off and finish all the rough edges on both garments and remove many loose threads. After a couple of washes I now need to sew some of the seams back together. Such a shame because they are so pretty and look lovely on. That is the reason I kept them oh and the cost of the return postage. Also they are not made in Italy but in China, the label clearly states made in The Peoples Republic of China.
So buyer beware the garments are of a poor quality and finish. Definitely throw away fashion.
4 de maio de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Jo, thank you for taking the time to leave your feedback. We're genuinely sorry to learn that your experience didn’t reflect the usual standard we aim for at Laundry B. Firstly we’d like to apologise for the incorrect country of origin listed at the time of your order. This was an honest mistake on our part, and as soon as it was brought to our attention, we corrected it straight away. We're a small, hardworking team (no robots here) just real people who sometimes make mistakes – but we always do our best to put things right as quickly as possible.
As for the quality concerns, we do always ensure the fabric content is in the description. The items you purchased were part of a rustic-style collection, which does feature raw edge detailing as part of the design – something we always try to highlight in both our product descriptions and during our daily live streams, where our girls show the products up close and talk through the fit, feel, and fabric in detail.
We’re disappointed to hear that the garments didn’t meet your expectations, especially as you mentioned they look lovely on – which is what we always hope for. Please know that this is not fast, throwaway fashion. We’re proud to have a loyal community of wonderful customers who return to us time and again, wearing and loving their pieces for years.
That said, thank you again for your feedback this has also been shared with the team, to prevent any future mishaps. Laundry B Team.
I've ordered a couple of items from…
I've ordered a couple of items from laundry b and omg the service and items are absolutely beautiful. A lovely experience from start to finish thank you so much 💓
17 de julho de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Tracy, Thank you so much for your lovely review– we’re absolutely thrilled to hear you’ve had such a great experience with us from start to finish! Knowing that both the service and the pieces brought you joy is amazing too. Thanks again Katie@LB x
Easy to negotiate website
Easy to negotiate website. Amazing Choice of clothing. Speedy delivery. I Ordered 'Hamptons Weekend Twist Pants' & they're absolutely perfect. Good quality, great price & exactly what I was looking & hoping for.
24 de julho de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Bernadette, Thank you so much for your wonderful review! We’re so pleased to hear you found the website easy to use and loved the variety of styles – we work hard to make the whole shopping experience as smooth and enjoyable as possible. The twist pants are FABULOUS aren't they! Thank you again for your lovely review. Katie@LB x
White barrel leg trousers
White barrel leg trousers. Simply the best xxx
19 de julho de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Leigh, thank you for your lovely review. We're so pleased you are happy with your order! Katie@LB x
The winner goes to laundry b
Excellent choice everyday love everything about it choice price and delivery . I have about three boutique shops well known ones within driving range from me but I order from laundry b everytime they are first class winners and I keep going back !
18 de julho de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Amanda, Thank you so much for your lovely review. It means a lot to us to know that, even with other choices nearby, you choose Laundry B time and time again. We’re so glad you love everything – from our styles and pricing to our service and delivery. Thanks again Katie@LB x
Excellent efficient service
Excellent efficient service. The live shows are always fun and informative giving valuable honest information about fit and size. I recently ordered a Santos cap sleeve dress which is so comfortable and cool to wear I quickly ordered another one. I have several outfits from them and I am never disappointed in fit and quality. Highly recommend Laundry B .
11 de julho de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Jane, Thank you so much for your lovely review and wonderful feedback! We're so pleased to hear you've had such a positive experience with us and that you're enjoying our watching our lives as much as we enjoy doing them! Thank you very much again. Katie@LB x
Just had my second order from Laundryb
Just had my second order from Laundryb, and wow, saw it on the tiktok live and ordered most of it when it was released. Im a size 24 which is top end in sizing for this brand and oh wow everything fits beautifully and im keeping the lot! Even one recommended upto a size 22 fitted with ease. So so happy, love love love laundryb x
17 de julho de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Marian, Thank you so much for your lovely review – it means a lot to us. We're absolutely thrilled to hear that your second order was such a hit and that everything fits beautifully. Thank you again Katie@LB x
Quick delivery beautiful item good value
Quick delivery beautiful item good value
7 de julho de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Denise, thank you so much for your lovely review! We're pleased to here you are happy with our delivery and the pieces you ordered! Katie@LB x
Just fabulous
OMG - I just love this business. Every aspect of how they work is exceptional. The team/ website/customer service/value for money are all of note. Now we come to the clothes - not sure how they managed to get inside my head to discover my style of clothing, but they certainly did. Fabulous fabrics and styles. This company should come with a health warning - completely addictive. This is how to run a modern business 👏
1 de junho de 2025
Avaliação não solicitada
Resposta de Laundry B Online
Hi Kate. Wow what a lovely review!
Thank you so, so much for taking the time to share this. It means the world to us that you feel the love and effort we put into every part of what we do — from our team to our styles. We’re very grateful to have customers like you.
Thank you again for the love — we’re lucky to have you as part of the Laundry B community! Katie@LB x
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