I would give zero stars if possible. Ordered furniture, it didnt arrive, message from DPD saying it was delayed and then tracking showed items as returned to depot before any delivery was attempted.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I would give zero stars if possible. Ordered furniture, it didnt arrive, message from DPD saying it was delayed and then tracking showed items as returned to depot before any delivery was attempted.... Ver mais
A empresa respondeu
Very fast delivery. Items came flat packed. Most items weren't numbered, but fairly easy to figure out. Took about 2 hours to put together. Excellent quality, proper pine wooden cabinet and looks fabu... Ver mais
Once it was established that my radiator cover was missing,I was asked if I still wanted it. Having said I did,which was on a Tuesday it was delivered on the Friday of the same week. Anniesa was very... Ver mais
Love the desk so much, looks amazing and so big and lots of space in drawers and shelves. Unfortunately there were some chipping when assembling it, so need to be cautious. Assembling it was so simpl... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 65% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered twice from them and both orders were delayed for weeks without much information being given.
Eventually they turn up
Great customer service. Called me to help resolve an issue as I’d added the wrong shipping address and reached out. Ashley was so helpful and it’s refreshing to have actual contact with a digital brand beyond chat and email.
The communication between company and customer and how easy it was to assemble everything it was very well tought out every piece had a letter and a number which made assembly very easy
Excellent customer service. Replacement legs for my damaged bar stool being delivered to me in the next couple of days.
This is my first purchase from Laura James. I am delighted with the tracking communication and the packaging of the product to ensure it arrived in best condition. Highly recommend
Ordered a few pieces and have been more than happy with the products and delivery. Will always go back
The garden furniture was delivered faulty. Months later and a replacemnt part still hasnt been delivered.
Now the table is faulty, and their customer service has been appauling.

Resposta da Laurajamesfurniture
One of the parts alignment was not correct.. I struggling a lot to fit…. Really disappointed… not recommended

Resposta da Laurajamesfurniture
Product exactly as described. Very easy to assemble. Delivery on time. Very happy customer. Ordered same desk a week later!
We ordered a full furniture set on 1st June and are STILL waiting for the final piece — a chest of drawers — with no real updates and no accountability.
Every delivery date we were given has either been cancelled or pushed back, and the latest estimate now stretches all the way into November, meaning a wait of more than five months for something already paid for.
The only reason we haven’t cancelled is because we wanted a matching set, but this level of delay and total lack of communication is terrible. No company should think it’s acceptable to leave customers in the dark for months on end.

Resposta da Laurajamesfurniture
The quality of the furniture is absolutely incredible for the price. I got the nesting tables and went back for the floating shelf and radiator cover and am in love. Will definitely purchase again if I need anything
Bed is amazing, fast delivery, everting perfect.
I love the product I bought in this company,I even bought again and recommended to a friend because she saw it when she visit our house.thank you at Laurajamesfurniture for my 2 beautiful radiator cover I will definitely buy again in the future.
Good quality.
Prompt delivery.
Fair price. Would recommend Laura James to Irish customers.
Quick processing and dispatch. We're delighted with the product, was easy to assemble and looks great.
Radiator cover of very good quality and design . Quick delivery. Excellent product. Would highly recommend
Overall experience was good. However, the radiator cover came with a crack on the surface.
Professional service, fast delivery, grate quality.
Arrived much quicker then the estimated delivery date and was very easy to put together , the instructions were very clear and easy to follow, price was very reasonable with the quality of the product, I’m very pleased with it
Very good product and excellent service for ordering and delivery.
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