Lawpath Avaliações 

278
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Customer service truly tailored to one’s specific needs. I’m happy to have such an incredible team that not only fixes issues but genuinely cares about your inquiry.

Avaliado com 4 de um total de 5 estrelas

ITR completed by Jack at Lawpath. Knowledgeable and excellent attention to detail. Thoughtful start by Arwa with thanks. Work delayed due to initial job owner leave hence not five star review. Rapid c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Anja is an amazing lawyer! She recently supported me with a small business case and was fantastic throughout. She is so quick to respond, knowledgeable, calm, and gave me confidence throughout the who... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is a great service with so many easy template starting points and an easy-to-use AI assistant for document reviews and rewrites. All with the peace of mind of being able to speak to one of their... Ver mais

Detalhes da empresa

  1. Serviços de advocacia

Escrito pela empresa

Lawpath is where Australian small businesses go to start strong and grow fearless. From company registration and legal documents to tax advice and compliance - everything you need is in one place, on demand, without the big bills. Trusted by 650,000+ businesses across Australia.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

278 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 8% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(278)

58 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Poor document followed by instant phone calls

Like other negative reviews, got the instant phone calls on 'signing up for free' (adopted my standard practice of using junk phone numbers and email addresses to avoid spam). Two phone calls back to back followed by a text. I ignored the attempted contact as I found the Will they provided (the 'download one free document' opportunity) to be very poor. Compared to other wills I can imagine the Lawpath version would result in some poor outcomes in terms of validity, etc. Have since moved onto a suitably superior offering elsewhere.

27 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not fit for purpose. Waste of money.

I would not recommend Lawpath. They charge a lot for membership, there is no trial membership and their legal templates are a joke - like something out of the 1980s. I had no trust in them at all. We cancelled our membership in the first week. A total waste of time and money.

1 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The template and access to accountant is not worth the price

NO REFUND! NO TRIAL! IT IS A 12 MONTH MINIMUM CONTRACT!

I was onboarded with this platform without knowing that there is no trial period. I asked when I get onboard can I cancel it. The answer was yes I can cancel it later but there was no mention of a minimum of 12 months contract and that if I cancel I will still need to pay for the full 12 months price. How is that fair when I am not using for the services?

I was told I will get access to lawyers and accountants however, the advice they give is general in nature and does not take into consideration your personal situation.

The consultation also only last 30 minutes max. Anything extra is an extra fee from the accountant.

I have tried to use their template files which is really very generic and you will need to fill in the details anyways yourself.

If you really do not know what you're doing, then maybe this will be a good product for you but if you've done your research and know what you're after, then I would suggest to go for a proper lawyer or accountant.

I subscribed in October 2023. I have completed or have use for their template system so far. I've been in contact with 2 different accountants on 3 different occasions.

Total cost about $2800 per year. I was originally on a $879 per quarter plan which got reduced to $696. About a few days into the system, I told the consultant I found no use for this platform and it does not meet what they set out in their marketing promotion.

They keep saying I have access to unlimited consultations with lawyers and accountants. Again just general consultation which you can already find on ATO website.

I have to fork an extra $1350 to get tax affairs done somewhere else.

Lawpath in my opinion is not worth it. Do not fall into the trap of getting amazing advice from their accountants.

31 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love it!

Really loved working with Lawpath-helped with all my business documents and co tracts and even had lawyers to review. Really great value and my new business would be lost without them

28 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unethical scammers, avoid!

Unethical scammers, do not use! they dupe people into paying for documents which are supposed to be free, and get people stuck on long term contracts they can't cancel!

1 de fevereiro de 2024
Avaliação não solicitada
logotipo da Lawpath

Resposta da Lawpath

Hi Tom,
Sorry to hear about your experience on the platform so far.
We do offer all users a free trial to create a document from the library and trial our eSign feature which allows a PDF version to be downloaded, or you can share via eDocument link.
Users can try this without adding card details or payment methods to the account and can cancel at any time.

If you have upgraded to a subscription but do not need it, please contact support@lawpath.com.au we will be happy to explain more about the free service and product options or unsubscribe you if you no longer wish to have access to the platform.

Avaliado com 5 de um total de 5 estrelas

This website is awesome

This website is awesome. I just set up a company and it was the easiest process and they take care of everything and the price is fantastic. amazing service

15 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Professional

Esra provided excellent assistance over the phone. She displayed professionalism and knowledge. Esra's support was commendable.

2 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

waste of time

waste of time
one document, takes your phone, and starts spamming right away. Doc is a PDF with ALL LINKS to them; it is not usable, locked, or useless! Don't waste your time; read the warning before putting your card information in (you'll regret it). Search on Google for a few minutes; there is nothing you will not find for free on Google (trust me).

15 de janeiro de 2024
Avaliação não solicitada
logotipo da Lawpath

Resposta da Lawpath

Hi RA,
I am sorry to hear you have had a negative experience with the Free document. This is intended as a trial for you to use the platform, use or eSign feature and allow a PDF version to be downloaded, or you can share via eDocument link.
Users can trial this without adding card details or payment method to the account, and can cancel at any time.

If you would like to contact support@lawpath.com.au we will be happy to explain more about the free service and product options or unsubscribe you if you no longer wish to have access to the platform.

Avaliado com 5 de um total de 5 estrelas

From the initial contact LawPath has been a seamless positive experience

From the initial contact LawPath has been responsive, proactive, collaborative and supportive. They have taken the time to really get to understand what I was looking to do with my new start-up, and patiently walk me through the process. Having people based in Australia providing rapid response to enquiries is fantastic. They have helped me rapidly pick up the pace as we head towards launch, with a seamless positive customer experience at every step. Highly recommend to anyone.

4 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Out of touch with the consumer

Before having even provided payment to Lawpath for a subscription, my recent experience has not been one which reflects well on their part. For a company whose target audience is small businesses - many of whom would be new start ups, their subscription and billing options lack connection and understanding for this audience. I enquired about the possibility for being billed monthly on the "Essentials" plan and my experiences with the customer service agents "Joseph" and "Georgia", proved just how far into the gutter this aspect of a company's reputation has become. Furthermore "Ross", one of their business consultants, wasted no time in making three attempts to call me the moment I clicked the account sign up button. From the follow up email communication with him, the revealed intention of that was for a sales pitch, and upon expressing my discontent with the billing limitations, I was met with further lack of any worthy customer service experience.
For their so called understanding of the cashflow challenges which new small businesses can face, Lawpath do not reflect a true connection or customer-centric approach to this. In 2021 the cost of the same plan (Essentials) was $288. It has now jumped to $468 with payment still expected to be made upfront, and a collective adamance that there is no monthly payment arrangement which can be made. The irony then lies in the fact that all other plans above Essentials are available on a monthly billing cycle - however you need to be prepared to pay an additional $100/month for this. Lawpath evidently have the billing software capabilities to offer monthly payment options, they simply choose not to for reasons they provide no worthy explanation for, merely palming off and ignoring the concerns raised. I made it very clear to all Lawpath employees I communicated with that I have no issue with paying the $468 across the course of the year, but require the flexibility to do so across monthly installments - a feature which is very common place amongst many other subscription based platforms and services.

2 de novembro de 2023
Avaliação não solicitada
logotipo da Lawpath

Resposta da Lawpath

Hi Olivia, 


Our focus at Lawpath has always been to make legal support accessible to small businesses and provide a range of services and alternative options for users to access that support.
We thank you for your interest in joining the Lawpath platform and are sorry that our existing subscription prices and payment methods do not fit with your current cash flow. Monthly billing is only available on our Advice Plans, as we know the upfront cost can be a barrier for those seeking legal advice.

The increase in prices over the last 3 years reflects the increase in features and value added to the subscription in this time, including:

- Access to over 450 legal documents
- Lawpath AI
- Workflows
- Improved eSign options
- Customisable templates and even more tools.
We believe this is still great value and had offered a discount on the current rates after you had raised the initial concerns on pricing. 


We do always appreciate the feedback and will continue to work and improve our service offerings going forward.

If you would like to discuss further, you please reach out to support@lawpath.com.au and will be happy to address any questions or concerns with you then. 


Avaliado com 5 de um total de 5 estrelas

Really impressive customer service

Really impressive customer service. Above and beyond what I expected. Jamie Lee was able to take us through each step and was very helpful. Would recommend to friends and family.

29 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Phenomenal App

Phenomenal website. We’ve spent thousands on back and forth with legal, but this platform is remarkable at getting documents off quickly and efficiently.

25 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

one stop shop

I found one stop shop to setup new business and found really helpful both the platform and human iteraction.

Process is well defined to suit many business and going forward looks we will be beneficial to each other

14 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing customer service

The thing is these days good GENUINE customer service is really not as common as one would hope for. however, Jamie-Lee from Law Path is one MAJOR exception. On top of her knowledge and pure professionalism, her patience and streamlined approach to helping me understand the platform and get my company set up was just amazing. Thank you Jamie-Lee.

Trav

13 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service!

Jamie was amazing to chat to and provided a lot of answers to questions and concerns that I had regarding my new business registration.

11 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had an amazing experience using Lawpath

I had an amazing experience using Lawpath's online services. Their website is incredibly user-friendly, making it easy to navigate and access the legal assistance I needed. I want to give a special shout-out to Glen for his exceptional service. He made the onboarding process seamless, simplified everything, and communicated effectively both over the phone and via email. Glen T's professionalism and responsiveness truly impressed me. I highly recommend Lawpath for their excellent online platform and their outstanding team.

30 de maio de 2023
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais