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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Love shopping here, the items are always unique and of excellent quality. Lazy Oaf have a wide range of sizes so a win for body positivity. Will always be my go to place for quirky, unusual clothing.... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Fun interesting clothing - a word of advice - fits are all over the map. I ordered 3 xxxl sweater vests because I am 1m90 tall. 1 comes to my waist thr other two are essentially crop tops. Model image... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Horrible customer support, and they actually trigger you on purpose if you are disabled. STAY AWAY. SCAMMED AFTER BEING A LOYAL CUSTOMER FOR 6 YEARS.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lazy Oaf is the best London based clothing brand! All their designs are unique and fun, and everything is super good quality and comfy. The only negative comment is that they're making me spend all... Ver mais

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de Acessórios de Moda

Sobre Lazy Oaf

Escrito pela empresa


About Us

Lazy Oaf is an independent, female-led and owned brand. Our garments are designed at our London studio a year ahead of launch, so that our team can take the time needed to develop each piece, ensuring the quality and fit are just right. We produce everything in limited quantities to reduce waste and ensure all our items are unique and special. Our products are designed to make you feel good and we’re constantly evolving our offering to best serve our community, with a focus on gender neutral styling and inclusive sizing. SHOP NOW Read Oafworld Contact Us FAQ's

Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

835 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Quality pieces, solid service.

Quick shipping for coming from overseas (UK to US). Pieces are always solid quality, fun and creative. Clearer measurements for items would be useful, as sizing varies pretty wildly from one article to another. That said, reaching out with questions and completing returns has been easy.

30 de janeiro de 2024
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Thanks for your feedback, Matt! ❤

Avaliado com 5 de um total de 5 estrelas

Great product

Great product , good customer service and quick delivery :)

26 de janeiro de 2024
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Thanks JoJo! 🥰

Avaliado com 3 de um total de 5 estrelas

Dislike

I dislike the size guide and the numerous similar sizes which confuse the customer, especially if not anglophone. I appreciated the questions about the body, but I think it will be easier if you include a converter beyond the answers. I love your brand, but I had problems with the carriage of my orders and still no refund. I hope these things will change soon. Thank you for your work and sorry if I hurt your feelings.

29 de janeiro de 2024
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Thanks Carlotta, these are things we're working on to improve so hope we can give you a better understanding in future ❤

Avaliado com 5 de um total de 5 estrelas

Fantastic brand

Fantastic brand, good experience both online and in store. Good quality items and ethos, will always be a customer!

25 de janeiro de 2024
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Aw thanks Millie, we super appreciate you!

Avaliado com 5 de um total de 5 estrelas

love it!

Really great quality! looove it! size also fits perfectly.
Also i have a small issue for delivery - didnt get an note from local post, and Lazyoaf support help me super super quickly!

27 de dezembro de 2023
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Thanks Olya! ❤

Avaliado com 1 de um total de 5 estrelas

Item looks nothing like advertised

I ordered the Esther Bunny Football Scarf after waiting for weeks for it to restock, and much to my disappointment it looks nothing like advertised. On the website, it looks to be beautiful pastel pink & baby blue. In real life, it's kind of a dark purple and darker blue, which is very disappointing and I honestly feel a bit deceived :( I have reached out to Lazy Oaf via contact options so I am waiting to hear back from them - I'm not sure if this recent restock was manufactured differently or something, or I got a dud one, or what.

Like I understand that items will look different to the website but this is a drastic difference. It's completely different colours to what is advertised. I wish companies would have consistency with what the item looks like advertised and what you actually get, because this certainly isn't right :(

Edit - Lazy Oaf got back to me and basically nothing came of it. They told me I could return it (they do not offer free returns, so I'd be out of pocket for an item that through no fault of my own isn't what I thought I was getting) or get a 10% discount (which would be a whole £3.50...) - fair enough, I guess, but I really don't think brands should be able to get away with such misleading marketing images! Please have at least one picture that shows the item with no filters / colour correction etc otherwise it's false advertising.

19 de janeiro de 2024
Avaliação não solicitada
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Hi Beth, so sorry to hear this! Can you please shoot us an email at info@lazyoaf.com so we can investigate - your review doesn't have your order number or anything so we can't follow up. Thanks! Very rarely a sample can slip through the net and get out to a customer so sounds like this could have happened but don't worry, we'll get this sorted for you! 🤞

Avaliado com 1 de um total de 5 estrelas

Irresponsible international shipping

I have loved buying from this brand when I was in the UK but now that I moved to Italy I bought an item and it got stuck in customs. I have bought from other brands and in those cases the shipping company always sent me an email or gave me a phone call allowing me to pay online for shipping. This company has sent me nothing, I have shipped the order to work given that I work from the office every day and the receptionist called me asking me to come down, this guy with no official documentation asked me for 21 euros cash and of course I didn't have it given that I was given no warning. I have contacted Lazy Oaf about this and all they could do was sending me a link to the Italian customs official site which of course provides no help.

15 de janeiro de 2024
Avaliação não solicitada
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Sorry to hear this Cristiana, shipping overseas can sometimes be temperamental due to customs delays etc so it looks like you might have been hit with this. As soon as we've dispatched an order it's hard to know what issues local couriers may face when delivering your order, so sorry to hear you had to pay to retrieve your order. Also due to customs rules being different in every country it's always best to get in touch with your local customs office for more clarity ❤

Avaliado com 4 de um total de 5 estrelas

Good product, okay shipping

I really like the product but the shipping was a bit long, almost one month. It didn’t arrive in my mailbox I had to go pick it up.

27 de dezembro de 2023
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Sorry to hear this Evelyne! Shipping overseas can sometimes be temperamental due to customs delays etc so it looks like you might have been hit with this. As soon as we've dispatched an order it's hard to know what issues local couriers may face when delivering your order, so sorry to hear you had to pick your package up. Glad you liked your items ❤

Avaliado com 3 de um total de 5 estrelas

Vous m’avez chargé des frais inattendus…

Vous m’avez chargé des frais inattendus supplémentaires de 35$.

Mais le chandail est trop beau et trop confortable!

26 de dezembro de 2023
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Hi Evelyne, thanks for your review but sorry to hear this. Unfortunately due to Brexit shipping to Europe does now come with additional customs charges, as mentioned here https://help.lazyoaf.com/en-US/europe-65293
So sorry about this, if we could help we would 😔

Avaliado com 4 de um total de 5 estrelas

I love the items

I love the items, but I do not love the 30€ extra I had to pay for tax duty. I leave in Ireland, lazyoaf is based in uk. I can fly there for 30 quid. I will not purchase anything from UK again. Tax are excessive.

27 de dezembro de 2023
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Hi, thanks for your review but sorry to hear this. Unfortunately due to Brexit shipping outside of the UK can now come with additional customs charges, as mentioned here https://help.lazyoaf.com/en-US/europe-65293
So sorry about this, if we could help we would 😔

Avaliado com 1 de um total de 5 estrelas

I have not received the item and have…

I have not received the item and have been sent two emails to review it already.

7 de janeiro de 2024
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Hi Harriet, sorry to hear this! I can't see any emails from you, have you been contacting us at info@lazyoaf.com? Please could you get in touch with details of your order so we can help you, thanks 😊

Avaliado com 5 de um total de 5 estrelas

Great brand

Great customer service, amazing clothes!

28 de dezembro de 2023
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Thanks Tatsiana! ♥

Avaliado com 5 de um total de 5 estrelas

Satisfied with my purchase

Very helpful email service of where the parcel was as an international order, and the packing was neat too.

4 de janeiro de 2024
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Thanks so much 🥰

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