Love shopping here, the items are always unique and of excellent quality. Lazy Oaf have a wide range of sizes so a win for body positivity. Will always be my go to place for quirky, unusual clothing.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Love shopping here, the items are always unique and of excellent quality. Lazy Oaf have a wide range of sizes so a win for body positivity. Will always be my go to place for quirky, unusual clothing.... Ver mais
A empresa respondeu
Fun interesting clothing - a word of advice - fits are all over the map. I ordered 3 xxxl sweater vests because I am 1m90 tall. 1 comes to my waist thr other two are essentially crop tops. Model image... Ver mais
A empresa respondeu
Horrible customer support, and they actually trigger you on purpose if you are disabled. STAY AWAY. SCAMMED AFTER BEING A LOYAL CUSTOMER FOR 6 YEARS.
A empresa respondeu
Lazy Oaf is the best London based clothing brand! All their designs are unique and fun, and everything is super good quality and comfy. The only negative comment is that they're making me spend all... Ver mais
Escrito pela empresa
New North Road 190A, N1 7BJ, London, Reino Unido
Respondeu a 85% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I love your clothes and philosophy! I am a lazy oaf too!!

Resposta da Lazy Oaf
Quick shipping for coming from overseas (UK to US). Pieces are always solid quality, fun and creative. Clearer measurements for items would be useful, as sizing varies pretty wildly from one article to another. That said, reaching out with questions and completing returns has been easy.

Resposta da Lazy Oaf

Resposta da Lazy Oaf
Fast shipping and I just LOVE MY HAPPY SAD SWEATER!!

Resposta da Lazy Oaf
I dislike the size guide and the numerous similar sizes which confuse the customer, especially if not anglophone. I appreciated the questions about the body, but I think it will be easier if you include a converter beyond the answers. I love your brand, but I had problems with the carriage of my orders and still no refund. I hope these things will change soon. Thank you for your work and sorry if I hurt your feelings.

Resposta da Lazy Oaf
Fantastic brand, good experience both online and in store. Good quality items and ethos, will always be a customer!

Resposta da Lazy Oaf
Really great quality! looove it! size also fits perfectly.
Also i have a small issue for delivery - didnt get an note from local post, and Lazyoaf support help me super super quickly!

Resposta da Lazy Oaf
I ordered the Esther Bunny Football Scarf after waiting for weeks for it to restock, and much to my disappointment it looks nothing like advertised. On the website, it looks to be beautiful pastel pink & baby blue. In real life, it's kind of a dark purple and darker blue, which is very disappointing and I honestly feel a bit deceived :( I have reached out to Lazy Oaf via contact options so I am waiting to hear back from them - I'm not sure if this recent restock was manufactured differently or something, or I got a dud one, or what.
Like I understand that items will look different to the website but this is a drastic difference. It's completely different colours to what is advertised. I wish companies would have consistency with what the item looks like advertised and what you actually get, because this certainly isn't right :(
Edit - Lazy Oaf got back to me and basically nothing came of it. They told me I could return it (they do not offer free returns, so I'd be out of pocket for an item that through no fault of my own isn't what I thought I was getting) or get a 10% discount (which would be a whole £3.50...) - fair enough, I guess, but I really don't think brands should be able to get away with such misleading marketing images! Please have at least one picture that shows the item with no filters / colour correction etc otherwise it's false advertising.

Resposta da Lazy Oaf
I have loved buying from this brand when I was in the UK but now that I moved to Italy I bought an item and it got stuck in customs. I have bought from other brands and in those cases the shipping company always sent me an email or gave me a phone call allowing me to pay online for shipping. This company has sent me nothing, I have shipped the order to work given that I work from the office every day and the receptionist called me asking me to come down, this guy with no official documentation asked me for 21 euros cash and of course I didn't have it given that I was given no warning. I have contacted Lazy Oaf about this and all they could do was sending me a link to the Italian customs official site which of course provides no help.

Resposta da Lazy Oaf
I really like the product but the shipping was a bit long, almost one month. It didn’t arrive in my mailbox I had to go pick it up.

Resposta da Lazy Oaf
Vous m’avez chargé des frais inattendus supplémentaires de 35$.
Mais le chandail est trop beau et trop confortable!

Resposta da Lazy Oaf
I love the items, but I do not love the 30€ extra I had to pay for tax duty. I leave in Ireland, lazyoaf is based in uk. I can fly there for 30 quid. I will not purchase anything from UK again. Tax are excessive.

Resposta da Lazy Oaf
I have not received the item and have been sent two emails to review it already.

Resposta da Lazy Oaf
charged me £5 shipping and did not show this until after i had authorised the payment - refused to refund or return items

Resposta da Lazy Oaf
Very helpful email service of where the parcel was as an international order, and the packing was neat too.

Resposta da Lazy Oaf
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.