BoilerGuide used to be a good company but since they have been bought out by lead.io they are a joke. The leads are unverified and charged at nearly £50 each regardless of whether you can contact the... Ver mais
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Veja o que dizem as avaliações
Leads Io have helped me generate over £1,000,000 in sales over the past 12 months and we are constantly generating 150k per month from them. Rosa my account manager has been a constant help she’s... Ver mais
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Very poor leads!!!! Our account manager during the sales process ensured us that the leads they obtained were genuine and not massively distributed to numerous contractors. We therefore... Ver mais
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Used to be good under Boiler Guide. Now I ring leads and the customer says they have had numerous calls from various sources which begs thew question where are Leads IO sourcing the lea... Ver mais
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21 avaliações
Não respondeu a avaliações negativas
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Very good quality leads and great…
Very good quality leads and great customer service!
8 de dezembro de 2025
Avaliação não solicitada
This company is diabolical!
This company is diabolical! Day light robbery.
They Used to be really good before changing to leads.io.
Now its impossible to get consistent leads that seem unverified and almost seem like fake leads to boost up profit!
When reporting unsuccessful leads where absolutely no contact with the customer can me made, through phone call, text messages or emails
These leads are coming back as valid leads and the response from leads.io is, "Leads.io provides clients with customers who are interested in receiving quotes but we do not guarantee that you will win the work; due to this we are unable to credit these leads" and another response was "It isn't leads.io fault if the customer changes their mind and that at the time the lead was listed the customer intended to receive quotes" so they deem all leads as valid. This makes the reporting process completely pointless. And that any lead you report would be classed as valid with that reason.
If I went around saying yes i willl fit your boiler, pay me the money now.
Oh actually I've changed my mind but you still have to pay me because at the time I intended to fit your boiler. Somehow I think you would have no customers.
This lead system is robbery and you are left with 6 to 10 leads at £50 a pop and you've not been able to even get hold of the customer let alone even give them a quote.
Waste of time and money! stay away at all costs will destroy your company.
28 de outubro de 2025
Avaliação não solicitada
Used to be good under Boiler Guide.
Used to be good under Boiler Guide.
Now I ring leads and the customer says they have had numerous calls from various sources which begs thew question where are Leads IO sourcing the leads!!!
Having monitored this year I am able to contact about 40/50%.
Of these most have had multiple calls from not just leads io sources.
Many are general enquiries.
My contract with Boiler Guide was to be 1 of 3 installers quoting. Leads IO took on this obligation when they bought out Boiler Guide.
I consider they are in breach of that contract.
21 de julho de 2025
Avaliação não solicitada
After almost 10 years of using leadsio…
After almost 10 years of using leadsio we randomly got our account cut off for returning too many leads. We only return leads we cannot quote over the phone or that we cant get in the property to quote.
The lead quality has been very bad recently hence why weve been returning more. If leadsio provided leads for people who are actually in the market for a boiler our returns would be A LOT less.
No call, no feedback asked for, just cut our account off. Madness. Will NEVER use again.
8 de maio de 2025
Avaliação não solicitada
Terrible leads and lead generators avoid
Cancelled our account with immediate effect , as we ask for lead credit back too much !-
When leads have invalid numbers , tyre kickers, Don’t own the properties , none of the leads are genuine or have the ability to generate a job- absolute waste of money and dud leads - do not use
7 de maio de 2025
Avaliação não solicitada
Total Rubbish!
If you’re lucky enough to get hold of one of their leads they will have been contacted by loads more companies than they promise. You’re basically talking to tyre kickers or people who were under the impression it was free.
They randomly just started sending me leads when I told them I didn’t want any and then said I’d be billed for any I unwittingly contacted.
Ironically, I had called a few as I thought they were from another source but wasn’t able to reach any of them.
They then tried to say it would go to their disputes team who handle debt collection and ccj’s
I told them you need to win in a court of law to get a ccj and they id be there with bells on.
Shocking company. I left the door open as I had hoped they’d improve but I’ll have nothing to do with them now.
27 de janeiro de 2025
Avaliação não solicitada
Good company
Leads Io have helped me generate over £1,000,000 in sales over the past 12 months and we are constantly generating 150k per month from them.
Rosa my account manager has been a constant help she’s always there if things need adjusting and I appreciate the work she does for us.
29 de setembro de 2024
Avaliação não solicitada
Resposta da leads.io
Dear Lewis,
Thank you so much for sharing your positive experience with Leads Io! We’re thrilled to hear that we've been able to help you generate over £1,000,000 in sales, and that your monthly results continue to be strong.
It’s also wonderful to know that Rosa has been such a valuable support to you. We pride ourselves on providing personalized, reliable service, and it’s great to see her hard work recognized. We’re excited to continue supporting your success and growing together.
Thanks again for your trust in Leads Io!
Best regards,
The Leads.io Team
AVOID AT ALL COSTS
Agree with what others say. You have to buy the lead to find out you can't make contact, then when you report it they claim it was verified - how? The prices have increased and I have lost hundreds of pounds in recent months through uncontactable, so called verified leads.
6 de setembro de 2024
Avaliação não solicitada
Resposta da leads.io
Dear Keith,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your recent experience with our lead generation services. We take your concerns very seriously and would like to address them directly:
1. Lead Contactability: We understand how frustrating it can be to purchase a lead only to find that you cannot make contact. We strive to ensure that all of our leads are verified, and we apologise that this was not your experience. We are always reviewing our lead validation process to improve the reliability and contactability of the leads we provide.
2. Lead Verification: We regret that our verification claims have not met your expectations. We will be revisiting how we qualify leads to ensure greater transparency and higher quality for our customers.
We apologise for any frustration you’ve experienced, and we appreciate your candid feedback.
Best regards,
The Leads.io team
Terrible service that don’t care They just want the money
They want 500 pound
Then you can’t see a potential customer’s name
I asked
Then to change it
I bought 10 leads and nothing but time wasters and tyre kickers wanting a cheap cheap price
If you want leads go elsewhere
26 de julho de 2024
Avaliação não solicitada
Resposta da leads.io
Thank you for sharing your feedback with us. We are genuinely sorry to hear about your recent experience with our service.
We take your concerns very seriously and would like to address them directly:
1. Service Quality: We apologise for any inconvenience you’ve experienced. Ensuring the satisfaction of our customers is a top priority, and it’s clear we have not met your expectations. We are actively working on improving our processes to provide better quality leads and service.
2. Transparency: We understand your frustration regarding the visibility of potential customers' names ahead of lead purchase.
3. Lead Quality: We regret that the leads you purchased did not meet your expectations and resulted in time wasters. We are continually working on our lead qualification processes to prevent such issues and ensure better value for our customers.
Your feedback is invaluable as it highlights critical areas for improvement. We appreciate your candidness and will use your insights to enhance the quality of leads and overall service we provide.
Thank you again for your honest feedback.
Best regards,
The Leads.io team
Awful company won’t be using again…
Awful company won’t be using again after around 2 years was always really good and positive. The last 6 months I’ve wasted thousands of pounds from poor leads. 7 out of 10 you can’t even make contact and that’s trying calls email and text. They say it’s not their fault and have no understanding when I’m asking how they validate leads and if I can’t make contact do they try to see when and why the customer changed mind.
Don’t use them since they was taken over it’s a mess
22 de julho de 2024
Avaliação não solicitada
Resposta da leads.io
Hello Ben,
Thank you for sharing your feedback with us. We're genuinely sorry to hear about your recent experience, especially after having been a valued customer for around two years.
We understand your frustration with the quality of the leads you've received in the last six months. Ensuring the validity and reliability of our leads is a top priority for us, and we deeply regret that this has not been your experience recently.
We would like to address your concerns directly:
1. Lead Quality: We continuously work on improving our lead validation processes. However, it seems we fell short in your case, and for that, we apologise. Our team is already looking into ways to enhance our validation methods to prevent such issues in the future.
2. Contact Issues: We understand how frustrating it can be when you are unable to reach potential customers. While there are factors beyond our control, we are committed to finding better ways to ensure higher contact rates.
Thank you again for your candid feedback. We hope to have the chance to restore your faith in our company.
Best regards,
The Leads.io Team
En skuffende oplevelse med Leads.io
En skuffende oplevelse med Leads.io: En virksomhed at undgå
Jeg har desværre haft en meget utilfredsstillende oplevelse med Leads.io & greenmatch som virksomhed, der indsamler kunde-leads til min forretning. Jeg vil på ingen måde anbefale andre at benytte deres tjenester. Her er hvorfor:
For det første undersøger Leads.io ikke deres leads ordentligt. Dette resulterer i, at man modtager alt, hvad de kan samle ind, uden hensyntagen til relevans eller kvalitet. Jeg havde tydeligt specificeret, at jeg kunne håndtere cirka 5 leads om ugen. Allerede den første dag modtog jeg imidlertid 8 leads. Da jeg kontaktede Leads.io, blev jeg mødt med en medarbejder, der blot talte mig efter munden. Hun lovede, at jeg fremover kun ville modtage 10 leads om ugen, selvom jeg igen understregede, at jeg kun ønskede 5. Jeg bad endda om maksimalt 2 leads om dagen for at kunne følge med.
Trods dette modtog jeg 7 nye leads allerede mandag den følgende uge.
Når jeg forsøgte at kontakte disse kunder, viste det sig, at det kun var meget få, jeg faktisk kunne få fat i. De kunder, jeg fik kontakt med, havde søgt på solceller, mens jeg monterer varmepumper. De havde forklaret Greenmatch, at de allerede havde en varmepumpe, men Greenmatch syntes at tro, at enhver varmepumpe-ejer var et potentielt lead.
Nogle kunder fortalte mig endda, at de havde fundet Greenmatch via Facebook, hvor de søgte forsøgspersoner via kundens kommune.
I løbet af få dage modtog jeg i alt 18 leads, hvilket kostede mig næsten 3.300,- kroner og 5 timer ved telefonen. Denne tid gik med forsøg på at kontakte leads eller finde ud af, hvad der foregik, samt en masse samtaler med Leads.io konsulent.
Jeg meldte mig hurtigt ud, da jeg ikke kunne se formålet med at fortsætte, men Leads.io fastholdt, at jeg skulle betale. Dette har jeg nu gjort.
Mit råd til alle andre er klart: Lad være med at indgå en aftale med Leads.io. Det er spild af både tid og penge.
22 de julho de 2024
Avaliação não solicitada
Leads.io
Leads.io, as a company, has been outstanding. Their comprehensive and efficient service has been instrumental in driving our success. The platform is user-friendly and reliable, and the support from the team, especially from Sophia, has been top-notch. We are continually impressed by the quality of service and the consistent results delivered by Leads.io. Thank you, Sophia, and Leads.io, for your exceptional support and commitment to excellence!
4 de julho de 2024
Avaliação não solicitada
Resposta da leads.io
Thank you so much for your kind words and glowing review! We’re thrilled to hear that Leads Io has played such a significant role in your success. It’s fantastic that you find our platform user-friendly and reliable, and we’re especially happy to hear that Sophia has provided you with top-notch support.
Your continued satisfaction is our highest priority, and we are excited to keep delivering the consistent results you’ve come to expect. We truly appreciate your trust in Leads Io and look forward to supporting your ongoing success!
Best regards,
The Leads.io Team
BoilerGuide is a waste of money now
BoilerGuide used to be a good company but since they have been bought out by lead.io they are a joke. The leads are unverified and charged at nearly £50 each regardless of whether you can contact the customer. If you do manage to get hold of a genuine customer they expect a quote over the phone without you even looking at the job. Save you money and use alternative companies.
19 de abril de 2024
Avaliação não solicitada
Resposta da leads.io
Dear Jonathan,
Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience with BoilerGuide has not met your expectations.
We take your concerns very seriously and would like to address them directly:
1. Lead Verification: Ensuring the quality and verification of our leads is paramount to us. We are continually working on improving our processes to provide more reliable leads. We apologise if this has not been reflected in your recent experiences.
2. Lead Pricing: We understand that the cost of leads is a significant investment, and it’s frustrating when they do not yield the expected results. We are reviewing our pricing and lead validation mechanisms to ensure they offer value to our customers.
3. Customer Expectations: We realise that quoting over the phone without assessing the job in person can be challenging. We are working on better educating our leads about the process to ensure more realistic expectations.
We acknowledge that changes brought by our acquisition have presented some challenges. We are committed to addressing these issues and improving our service.
We value your feedback as it helps us identify areas for improvement. Thank you again for your honest feedback. We hope to have the opportunity to regain your trust.
Best regards,
The Leads.io Team
Extremely poor quality lead
Extremely poor quality lead. Will never use that company again.
23 de maio de 2024
Avaliação não solicitada
Resposta da leads.io
Hello,
Thank you for sharing your feedback with us. We're genuinely sorry to hear about your recent experience.
We understand your frustration with the quality of the leads you've received. Ensuring the validity and reliability of our leads is a top priority for us, and we deeply regret that this has not been your experience.
We continuously work on improving our lead validation processes. However, it seems we fell short in your case, and for that, we apologise. Our team is already looking into ways to enhance our validation methods to prevent such issues in the future.
Best regards,
The Leads.io team
Don’t throw your money away
A great place to throw your hard earned money down the drain on extremely poor quality un-verified leads. Don’t waste your money. You’ll not find decent leads here. Was ok a few years back but consistently declined over time. Changed their name last year so probably bought out. Now objective is to grab as much cash as possible from contractors. We’ve now pulled away.
14 de maio de 2024
Avaliação não solicitada
Resposta da leads.io
Thank you for sharing your feedback with us. We are genuinely sorry to hear about your recent experience and understand your frustration.
We take your concerns very seriously and would like to address them directly:
Lead Quality: We strive to provide high-quality, verified leads to our customers. We apologise for any inconvenience you’ve experienced with the leads you received. We are actively working on enhancing our lead verification processes to ensure better quality.
Customer Value: It’s disheartening to hear that you feel our objective is solely to generate revenue. We assure you that our primary focus is to offer genuine value to our customers. Your feedback helps us identify areas where we need to improve to meet that goal.
We appreciate your loyalty over the years and are sorry to hear that you’ve decided to pull away. If you would be willing to discuss your concerns further, please reach out to our customer support team at sales.leads.io. We would like the opportunity to make things right and regain your trust.
Thank you again for your honest feedback.
Best regards,
The Leads.io Team
Leads.io Review: A Frustrating Experience
I recently had a negative experience with Leads.io, a company offering lead generation services. While I cannot definitively comment on the quality of their leads themselves, as I ultimately did not engage with their services, my interaction with their sales team left me feeling frustrated and disrespected.
Unprofessional and Unfriendly Communication:
My initial contact with Leads.io was through their sales team. Unfortunately, the experience was far from positive. The communication lacked professionalism and was, at times, outright rude. Instead of engaging in a genuine conversation to understand my needs and the potential fit between their services and my business, the representative employed an aggressive sales tactic, pressuring me to commit to a pre-paid package without fully addressing my questions or concerns.
Prepayment Requirement Raises Red Flags:
The insistence on prepayment for all leads was a major red flag. Legitimate lead generation companies typically offer various payment options, allowing clients to pay per lead or after a trial period to assess the quality and effectiveness of the leads. This upfront payment demand, coupled with the unprofessional sales approach, gave me the strong impression that Leads.io might not be a trustworthy company.
12 de fevereiro de 2024
Avaliação não solicitada
Resposta da leads.io
Thank you for sharing your detailed feedback about your recent experience with Leads.io. We are genuinely sorry to hear that your interaction with our sales team left you feeling frustrated and disrespected.
We take your concerns very seriously and would like to address them directly:
1. Communication: We sincerely apologise for the poor communication you experienced. This is not reflective of the standards we strive to uphold. We will be addressing this internally to ensure our team engages with potential clients respectfully and professionally.
2. Sales Tactics: We regret that you felt pressured during your interaction. Our goal is to understand our clients' needs and provide solutions that are a good fit for their business, not to employ aggressive sales tactics. We will review our approach to ensure it aligns with these values.
3. Prepayment Requirement: We understand that the insistence on prepayment raised concerns. While we do offer prepayment options, we also recognise the importance of providing flexibility and building trust. We are currently evaluating our payment structures to better meet the needs and comfort levels of our clients.
Your feedback is invaluable to us as it highlights areas where we need to improve. We appreciate you bringing these issues to our attention and would like to assure you that we are committed to making the necessary changes.
If you would be open to discussing this further, please reach out to our customer support team at sales@leads.io. We hope to have the opportunity to address your concerns and demonstrate our commitment to improving our services.
Thank you again for your honest feedback.
Best regards,
The Leads.io Team
This company will charge you for a lead…
This company will charge you for a lead even though you cannot contact the customer. Avoid at all cost as there are other reputable lead generators that other you a no risk, money back guarantee if no contact. What a rip you off. Avoid!!!!
13 de fevereiro de 2024
Avaliação não solicitada
Resposta da leads.io
Dear Andrew,
Thank you for sharing your feedback. We are genuinely sorry to hear about your recent experience with our lead generation services.
We take your concerns very seriously and would like to address them directly:
1. Lead Contact Issues: We understand how frustrating it can be to pay for leads that you are unable to contact. Ensuring the reliability and contactability of our leads is a top priority for us. We are actively working on improving our validation processes to provide more dependable leads.
2. Customer Experience: It’s disheartening to hear that you feel our service did not meet your expectations. We strive to offer value and support to our clients, and your feedback helps us understand where we need to improve.
We apologize for any inconvenience you’ve experienced and appreciate your candid feedback.
Thank you again for your honest feedback.
Best regards,
The Leads.io Team
Prospection commerciale hors la loi.
Prospection commerciale hors la loi.
Envoies des mails sans lien de désinscription...juste avec le texte "se désinscrire" mais pas possible de cliquer.
Et bien entendu je n'ai jamais consenti à laisser mon adresse e-mail...
19 de janeiro de 2024
Avaliação não solicitada
Since changing from Boiler Guide to…
Since changing from Boiler Guide to Leads.io they’ve gone down hill fast. From customer service to lead quality this has become a complete waste of time and money. If you are lucky to get a response from a lead it’s a race to the bottom if you want the job. Cheapest wins as per their advertising. Do not bother giving this company your hard earned money
21 de dezembro de 2023
Avaliação não solicitada
Resposta da leads.io
Dear Anthony,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience with us has been disappointing since our transition from Boiler Guide to Leads.io.
We take your concerns very seriously and would like to address them directly:
1. Customer Service: We sincerely apologise if our customer service has not met your expectations. Providing excellent service is a core value for us, and we are working on enhancing our training and support to better serve our clients.
2. Lead Quality: We understand your frustration with the quality of leads. We are actively working on improving our lead validation processes to ensure higher quality and better contact rates for our customers.
3. Pricing and Competition: We recognise that a race to the bottom in pricing can be detrimental. While we strive to provide competitive leads, we also want to ensure that our clients can secure jobs based on value, not just cost. We will review our advertising and lead generation practices to align better with this goal.
We appreciate your feedback as it helps us identify key areas for improvement. If you would be willing to discuss your concerns further, please reach out to our customer support team at sales@leads.io. We are committed to making necessary changes and hope to regain your trust.
Thank you again for your honest feedback.
Best regards,
The Leads.io Team
Very poor leads!!!!
Very poor leads!!!!
Our account manager during the sales process ensured us that the leads they obtained were genuine and not massively distributed to numerous contractors.
We therefore signed up and started to get leads.
Within the first 2 weeks, I had gathered that we were being lied to.
Even when I disputed the leads as not genuine they were often refuted and I was told they were in fact genuine.
One customer told me he had been bombarded with calls since filling in a silly form online.
We have therefore closed our account and will not be recommending this method of lead generation to anyone.
1 de agosto de 2023
Avaliação não solicitada
Resposta da leads.io
Thank you for sharing your feedback. We are genuinely sorry to hear about your recent experience with our lead generation services.
We take your concerns very seriously and would like to address them directly:
1. Lead Quality: We apologise that the leads you received did not meet your expectations. Ensuring that our leads are genuine and not overly distributed is a priority for us. We are actively working on improving our lead validation processes to provide better quality leads.
2. Customer Communication: We regret that you felt misled during the sales process and that your disputes were not satisfactorily resolved. We are reviewing our sales and support practices to ensure transparency and responsiveness.
3. Customer Experience: It’s concerning to hear that one of your customers felt bombarded with calls. We strive to provide a balanced and fair lead distribution system and will take your feedback into account to improve this aspect of our service.
We are sorry to hear that you have decided to close your account and will not be recommending our services. Your feedback is invaluable to us as it highlights critical areas for improvement. If you would be willing to discuss your concerns further, please reach out to our customer support team at sales@leads.io. We would like the opportunity to address your issues and regain your trust.
Thank you again for your honest feedback.
Best regards,
The Leads.io Team
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