Lease of Mind Avaliações 

17
•
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Detalhes da empresa

  1. Financiamento e Empréstimo de Carros

Escrito pela empresa

Lease of Mind is an experienced and professional Novated Leasing consulting firm that specialises in taking away the hassle of setting up, maintaining and tailoring managing your lease. Our team of experienced consultants are dedicated to helping you reach your financial goals.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

17 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(17)

17 avaliações nos últimos 12 meses

Escreva uma avaliação

Nós verificamos as avaliações

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Big thanks to Emma

I was researching novated leases and received a few quotes from a provider, but they were quite unclear and didn’t show important details such as the interest rate, lease terms, and other potential fees.

Luckily, Emma was kind enough to have a look through the quotes and break down the details I needed, which really helped me narrow down my options.

The best part of it her help was completely free of charge.

Thanks again, Emma! Really appreciate your help.

20 de setembro de 2026
Avaliação não solicitada
logotipo da Lease of Mind

Resposta da Lease of Mind

Thank you for your review Manlai. I have a belief that kindness costs nothing. The team at Lease of Mind has made it our mission to help people become fully informed about Novated Leasing, it is a commitment that requires full comprehensive, and it should be a comfortable decision to be made.
We wish you all the best and welcome you to come back any time you need more assistance.

Avaliado com 5 de um total de 5 estrelas

Glad I reached out

Emma is experienced, good at explaining things, and clear about what she can and can't help with. Helped me avoid jumping into a high interest novated lease and gave great advice.

23 de abril de 2026
Avaliação não solicitada
logotipo da Lease of Mind

Resposta da Lease of Mind

I am so glad you reached out too. I think you've worked out a pretty decent lease to give you some peace of mind for the next few years.
You've surely got more important things to focus on!!
🍼 enjoy!

Avaliado com 1 de um total de 5 estrelas

Emma Lane is full is bs about rates

Emma Lane on fire 🔥 so much so she has an entire post removed from Reddit. You make money out of your Facebook group, yes you try to be helpful but you make money out of people. You are not free. Disclose your rates or maybe I’ll post a quote of yours reverse engineered and let’s reveal the real truth! Service is fine but your rates are a joke!

2 de setembro de 2026
Avaliação não solicitada
logotipo da Lease of Mind

Resposta da Lease of Mind

Thanks for the review​ - and for the fire emoji. I'll take it.

Regarding reverse engineering one of my quotes, you would be putting in a lot of effort for nothing because the effective interest rate is always disclosed. Transparency and integrity are my main points of difference, so hiding anything would defeat the purpose.

I appreciate a transparent business model, so here is mine: yes, I earn money from Novated Leases. That is how I pay my bills and my children's school fees.
I also use my income to support Mettle Women, a non-profit that assists women escaping domestic violence and homelessness. It takes incredible strength and tenacity to overcome such trauma and face a world that can sometimes be cruel and full of nasty people​ - including individuals who leave fake reviews about small business owners. What I do not have are referral kickbacks or panel deals with salary packaging providers, so I have no incentive to push you toward anyone.

If you have a quote that you think does not add up, please send it to hello@leaseofmind.com.au and I will go through it with you line by line (I provide this free service daily) and if it turns out to be ​'a joke', at least we will both get a laugh out of it.

Thank you for reviewing Lease of Mind, and please remember to always stay kind!

Best regards,

Emma

Avaliado com 5 de um total de 5 estrelas

I’m extremely grateful to Emma and Jess…

I’m extremely grateful to Emma and Jess for all their help and support in setting up my novated lease.

I’ve known Emma for more than a year through her Facebook group and every time I’ve had a question about novated leasing, she has always been there to answer my questions and help me straight away. Her knowledge, patience and willingness to help have genuinely made the whole process so much easier for me.

I truly appreciate all the effort and support from both Emma and Jess. It’s been such a positive experience and I’m very thankful to them.

Wishing Emma, Jess and the entire Lease of Mind team all the very best and continued success! Highly appreciate everything you do. ❤️

31 de agosto de 2026
Avaliação não solicitada
logotipo da Lease of Mind

Resposta da Lease of Mind

Thank you so much for taking the time to leave your review.

We really enjoy the fact we can use our knowledge to help people in situations like yours where there really is nowhere else to turn.

Navigating the Novated Lease product and then the payroll deductions is a language of its own, it is extremely confusing and can become overwhelming. Removing that burden from you and getting the matter resolved was a big win.

We wish you all the best for the remaining duration of your lease and beyond.

Avaliado com 5 de um total de 5 estrelas

An authentic and professional expert you can put your trust in

Emma is superb. Trustworthy, realistic, authentic and a warrior against big corporates scamming people. She’s contactable when you need her, expert, and able to make the complex world of novated leasing accessible. She was recommended to me, and I’ll be recommending her services to many others! Couldn’t rate her more highly.

12 de junho de 2026
logotipo da Lease of Mind

Resposta da Lease of Mind

Meg Meg Meg, you flatter me with your use of the English language. Look at all those adjectives! Thank you so much for your kind words, and thank you to your friend 'D' for sending you my way, I am so glad I was able to help you get into your new car!

Avaliado com 5 de um total de 5 estrelas

Emma was excellent

Emma was excellent, answering all questions I had and guiding me through the process. I would highly recommend Emma for novated leasing.

20 de julho de 2026
logotipo da Lease of Mind

Resposta da Lease of Mind

Thank you so much Ben. I am so glad you got in touch with me.
The outcome we achieved to get you the right Novated Lease arrangement for your personal circumstances was a huge win.
It just reinforces that Novated Leasing is not a 'one size fits all' benefit, it definitely needs to be tailored to your needs.

Avaliado com 5 de um total de 5 estrelas

A bright, transparent spark in a dreadfully opaque sea of leasing providers

I’d describe Emma and Lease of Mind as the antithesis of the entire novated leasing market. That’s the short version.

But for those of you looking for the detail (and I know you are, just like I was..)

After contacting multiple employer recommended leasing providers multiple times, asking questions and comparing options — only to have to repeat the process, due to opaque answers, incomplete responses and constant handovers between sales people, I was basically at my wits end, when I found Lease of Mind.

The play on words is apt, as my mind, was immediately put at ease when Emma answered my call. Every question answered. Every email properly answered. A real person who answered - like a real person, not like a sales pitch wrapped in buzz words that don’t make sense.

Emma secured us a better effective interest rate, provided excellent support, and even went above and beyond to help sort out a major error when our dealer cancelled our order (thanks, workplace leasing provider for taking over my order without even communicating that.)

Honestly, if you’re at all on the fence - you need to talk to Lease of Mind!

23 de julho de 2026
Avaliação não solicitada
logotipo da Lease of Mind

Resposta da Lease of Mind

Thank you Judith. You were so patient throughout this process, but it's like they say, 'good things come to those who wait'.
Your review is so lovely and it reinforces what I aim to provide to every one of my clients - a positive and enjoyable experience that ends up with them driving away in their new car.

Avaliado com 5 de um total de 5 estrelas

Emma was phenomenal

Emma was phenomenal, she knows her stuff and is fantastic, I would recommend her to anyone!!

Thank you Emma!!

9 de junho de 2026
logotipo da Lease of Mind

Resposta da Lease of Mind

Thank you Matthew! It is so nice of you to take the time to leave me a review. I love what I do and I am happy to help anyone get to enjoy their employee benefit!

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Emma from Lease of Mind was an invaluable help in securing my novated lease. She took the time to explain the different options available and helped me carefully weigh the pros and cons of each. I particularly appreciated her patience, knowledge, and willingness to answer all of my questions throughout the process. Her guidance made what could have been a complex decision much easier to navigate. I would highly recommend Emma and her services to anyone considering a novated lease.

1 de maio de 2026
Avaliação não solicitada
logotipo da Lease of Mind

Resposta da Lease of Mind

Thank you for your review Karl. You have also been a great resource for me in sharing all the information about your new car. I have told a lot of people about your thoughts on the Zeekr, and most of them have placed an order for one because they completely agreed with the review!

Avaliado com 5 de um total de 5 estrelas

Helpful and responsive

As a novice to novated leasing I had very little knowledge of the process of novated leasing. Emma had been very helpful in understanding the process and comparing the quotes for a fully managed lease through the salary packaging provider versus a self-managed lease. She has also been very responsive to my questions along the way via email and phone / video contact, making the process much smoother. Thank you Emma!

26 de maio de 2026
logotipo da Lease of Mind

Resposta da Lease of Mind

Thank you for taking the time to leave a review Anne. I pride myself on being readily available for all my clients, I am glad you appreciate the responsiveness you received.
Emma

Avaliado com 5 de um total de 5 estrelas

Helpful expertise

Emma was incredibly knowledgeable and helpful regarding novated leases, including best ways to plan current and future structures.

19 de maio de 2026
logotipo da Lease of Mind

Resposta da Lease of Mind

Thank you for taking the time to provide feedback. I truly appreciate all of my clients, and just to provide you a little bit of knowledge you didn't have before, that's a win for both of us.

Avaliado com 5 de um total de 5 estrelas

Honest, Responsive and Transparent

Very Responsive, Transparent and honest.
If you can have a self managed lease, please please contact Lease of Mind/Emma Lane!!

Emma works very hard in getting the best lease deal for us. In the end, we couldn't go with Emma because of the anti-competitiveness of my employer contract with Smart which did not allow us to go with an outside financier.

Emma still was very helpful when she found that out and still made sure we were not fleeced more by smart by giving advice after

16 de abril de 2026
logotipo da Lease of Mind

Resposta da Lease of Mind

Thank you for your kind review. My ultimate goal is to allow everyone achieve their best Novated Lease arrangement regardless of which company they use (are forced to use). You are going in with your eyes wide open and making an informed decision, that's the best outcome in this situation.

Avaliado com 5 de um total de 5 estrelas

Great experience!!

I had a great experience working with Emma from Lease of Mind. She was incredibly easy to deal with and made the whole process feel simple and stress-free.

Emma was always prompt with her replies and kept me well informed every step of the way, which I really appreciated. Her communication and professionalism made a big difference.

I’d definitely recommend Emma and Lease of Mind to anyone looking into a car lease.

22 de março de 2026
logotipo da Lease of Mind

Resposta da Lease of Mind

You were so patient and responsive through the process, it made things very easy to get to the finish line (eventually 😮‍💨) Thank you!!

Avaliado com 5 de um total de 5 estrelas

Sharp pricing

Sharp pricing, very competent on the products they offer, informative and accommodating. I received excellent support upfront to find the right structure for my needs and to address all my questions and concerns.

2 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Expert in the field, unmatched service.

Emma is a wealth of knowledge when it comes to Novated Leasing. I have had the pleasure of having many chats with Emma regarding my novated lease, despite the fact that I was unable to lease through her she went above and beyond and was always willing to help. I continue to liaise with Emma on a regular basis.

I would highly recommend Emma and Lease of Mind for anything novated lease related. Emma's knowledge of the industry is unmatched and firmly believe she is a honest and transparent provider.

4 de setembro de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais