Leather Company Avaliações 

240
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The sheepskin rug I recently bought from this company has completely exceeded my expectations. Excellent quality and the colour is exactly as described and matches the web picture perfectly. Very prom... Ver mais

Avaliado com 1 de um total de 5 estrelas

Buyer beware! The after sales service from this company is appalling. Within months of buying a leather backpack for £709, the primary buckle broke rendering the bag useless. The so-called customer se... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered leather bomber jacket on 30.03.26, received tracking saying Royal Mail expecting the item. Royal Mail never received it and tracking has sat the same since 30.03.26. Contacted Leather Company... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have sent for 2 leather weekend bags from other companies. Both sent back the next day (really aweful quality). Just received the extra large weekend back from Leather Company.... absolutely fantastic... Ver mais

Detalhes da empresa

  1. Fornecedor de artigos de couro

Escrito pela empresa

The Leather Company are the UK's best and premium suppliers of leather and sheepskin jackets, coats and bags for men and women. View our range. Also a large selection of luggage


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

240 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 23% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(240)

25 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

5 star company

I couldn’t be more impressed with both the service and product I received. From start to finish, everything exceeded my expectations. The customer service was incredibly attentive,and went above and beyond. The product itself is of the highest quality and excellent quality. It’s clear that this company takes great pride in offering top-notch products and services. I will definitely be returning and highly recommend

9 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bought a jacket and after few days…

Bought a jacket and after few days started to rip apart tried to contact them via gmail . But failed to receive a reply

Edit: 9.12.25 sent 2 weeks ago for service and then I see the leather is worn out

5 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great

I ordered a bag and purse from this company. Fast delivery and great quality products. I’m very happy.

4 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely disgusting service

Absolutely disgusting service. Ordered a handbag as a present and when it arrived it was clearly second hand. The bag had paracetamol, a receipt and indigestion tablets in the compartments.
I have emailed so many times and had absolutely no response apart from an automated message.
What sort of company is this ??

14 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Received two leather biker jackets…

Received two leather biker jackets recently. The quality of the leather, tailoring, design and value for money is absolutely amazing!! The one jacket was too small but a quick call was all it took to arrange return and exchange. I am so impressed with the service thus far. Recommend going a size higher than normal. Julian

28 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought a beautiful leather jacket…

I bought a beautiful leather jacket from the Leather Company, unfortunately it was too small so I returned it. I did contact the LC as I thought the sizing was wrong and they kindly offered me a 10% discount on my next purchase. I thought this was a particularly nice gesture. I received my refund quickly and re-ordered the jacket in a larger size and used my discount. I placed the ordered on a Monday evening and received the item the next day. I was so pleased and the jacket is such good quality and a great price too. Thank you LC you were amazing. 😊

18 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely craftsmanship and great quality…

Lovely craftsmanship and great quality leather .. one of the best sling bags around that will look better with age! Customer service/communication was excellent as the bag was for a gift and I was kept in the loop with tracking etc 5/5 definitely recommend if your after a quality product at a great price !

20 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality Sheepskin Rug at an Excellent Price.

Quick delivery of a quality ‘Fenland’ sheepskin rug at a very fair sale price.One of the best I have bought, and I have a few.The ‘Wolf-tip’ colourway looks very natural and the rug drapes well if required over a chair etc.I can honestly say this was a great experience all round and I am very very pleased with my purchase.It does say ‘Made in China’ on the label which perplexes me a little!! However I cannot fault the quality of the skin.

20 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Quality Bags, Great Value and Very Efficient Service

I have now bought 3 items from the Leather Company, an Ashwood weekend bag, and matching leather wash bag and messenger bag and the quality of the items is excellent and great value. The website is easy to use and all my orders arrived promptly and well packaged. Customer Service is very efficient and helpful. I would definitely recommend them as a seller, and when I can think of another leather bag to add to my growing collection they will be my first port of call😀

18 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Service

Had a great experience with the Leather Co. From placing order to very fast delivery. The garment exceeded my expectations and was really a quality garment that is beautifully made and exactly as described. I would highly recommend The Leather Co
and will certainly be buying from them again.

14 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality and Efficiency

I recently decided to treat myself to a decent leather jacket and chose The Leather Company based on past experience and I wasn't disappointed.
I chose the item from their excellent and easy to follow website, but decided to ring the order through instead. Once again I experience wonderful customer service and was amazed when this lovely item arrived this morning, less than 24 hours from placing the order.
Now that's a company you can rely on!

28 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disgrace

Purchased a leather bag (£69) for a birthday gift. When I received it, it looked like a bag I had for years, the leather was creased, there was a glue mark on it, but the worse part was the handles, they were so creased & misshaped. I left the bag out overnight at room temperature hanging over a chair, but this didn't help. So I contacted the company & was told to send photos in an email, so I did, 30mns passed & didn't hear anything, so I phoned them again & got a guy called "Shy", he said he was looking at the photos & asked me what my concerns were, so I told him that the bag was faulty & he said that it's not, he did think it could've been packed a bit better, he said to massage the handles & wait a while, the creases will come out eventually! What a joke, told him that it was for a birthday gift & I couldn't give them this, he said I can return it but at my expense, which cost me £5.35.

I did receive my refund after 4 days.

I would 100% not order from this company again or recommend them.

DON'T BUY FROM THEM !!

18 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was super impressed that my coat…

I was super impressed that my coat arrived in less than 24 hours of ordering, and absolutely love it. It is well made, good quality, comfy and so warm. Just looking forward to some really chilly winter days now so I can make the most of it!

22 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 Star Customer service

This company definitely has the personal factor. When placing my order I received a call from a gentleman named Shy and he was the most helpful person ever.

12 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chocolate-brown Ballina leather jacket

Ordered the chocolate-brown Ballina leather jacket in the sale and was not disappointed. Beautifully lined and I picked the size according to the measurements (not to the sizing) and it fit perfectly, as if made for me. Very comfortable to wear, super soft leather. Came carefully wrapped on a hanger. Would buy from here again. Thank you :)

2 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered a bag from them

I ordered a bag from them . I had it delivered to a local post office . The post office says they don’t have it and I’ve gone 3 different times to try to get it . I’ve emailed them SIX times and have had no response. .i have emailed from different emails and different contact measures and had nothing . It’s been over 2 weeks and I’ve heard NOTHING . Do not buy from them

27 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product

I normally don't give reviews, but i bought a black Leather jacket from Leather company and i was very happy with it.
Fast delivery, came properly packet in a very sturdy box, the jacket came with a plastic cover.
The quality of the jacket is great, Nice weight, great smell, and i am very happy to wear it.

Many thanks
Vítor Caires

22 de setembro de 2024
Avaliação não solicitada

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