Leather Company Avaliações 

240
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The sheepskin rug I recently bought from this company has completely exceeded my expectations. Excellent quality and the colour is exactly as described and matches the web picture perfectly. Very prom... Ver mais

Avaliado com 1 de um total de 5 estrelas

Buyer beware! The after sales service from this company is appalling. Within months of buying a leather backpack for £709, the primary buckle broke rendering the bag useless. The so-called customer se... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered leather bomber jacket on 30.03.26, received tracking saying Royal Mail expecting the item. Royal Mail never received it and tracking has sat the same since 30.03.26. Contacted Leather Company... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have sent for 2 leather weekend bags from other companies. Both sent back the next day (really aweful quality). Just received the extra large weekend back from Leather Company.... absolutely fantastic... Ver mais

Detalhes da empresa

  1. Fornecedor de artigos de couro

Escrito pela empresa

The Leather Company are the UK's best and premium suppliers of leather and sheepskin jackets, coats and bags for men and women. View our range. Also a large selection of luggage


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

240 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 23% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(240)

25 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

if I could i would give 6⭐️ I have…

if I could i would give 6⭐️ I have bought four jackets from Leather company the past few years and they have all be gorgeous, this last one was out of stock so they rang to say could they replace the item with similar, they did and it’s beautiful! very soft leather and excellent quality, it was a bit more expensive but they gave it for the same price too! I have found Leafher company to have very competitive pricing and wouldn’t buy anywhere else as delivery is very quick too!

11 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An amazing Company to deal with

This is an absolutely fantastic Company. Unfortunately the incorrect item was sent out to me by mistake. However I got on to the Customer Services and spoke with a Mr Shy who sorted out the problem in a matter of minutes and when I had spoken to him as soon as he
had put the phone down had already sent out the correct item and it arrived this morning. What a fantastic Customer Services is that?? Other Company’s could
definitely learn a thing or two from Mr. Shy and The Leather Company. I will definitely be going back to them when I need a new bag, purse etc.
I would highly recommend this Company.
Kindest regards
Yvonne Curtis.

10 de outubro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I suppose you get what you pay for

I suppose you get what you pay for. The delivery was disappointing but that was the fault of UPS who seemed confused by the delivery address (a town centre office building) when i contacted the Leather Company customer services they dealt with it immediately and the delivery arrived two days later.
The Ashwood bag is nice - a good size & design - borrowed heavily from Mulberry - but I am not too impressed with the quality of the leather or the metal fastener which is already scratched after half a dozen uses. I will see how it ages! I suppose not bad for the price - £55 but I do wonder if I could have got better elsewhere for the same money. I don't think I will be in a hurry to buy anything else from the Leather Company.

6 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing

Unbelievable! Was not expecting much for £109 but decided to try it out before investing in something more expensive as I have never worn a leather jacket and wasn’t sure about style and fit. I’m amazed at the quality of what I received, it looks fantastic and I can’t believe I have not come across this company before. I will definitely be making future purchases. Excellent service.

28 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Speed and efficiency

I found a leather jacket that I liked.I sent off my order and in less than 24 hours it was already out for delivery. Unfortunately the size was too small so I had to return it. I asked for a larger size and thought that it would take about 2 weeks to process. I paid for express return to speed things up and was delighted that once again an exchange was sent out within 24 hours of receipt. This company has a really fast turnaround and I can highly recommend them. The jacket is beautifully made and good quality.

4 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was looking for a leather waist coat…

I was looking for a leather waist coat ,looked at several websites.
Came back to this website.
I was unsure of the size required as manufacturers sizes can be different .
I have never owned a waist coat so this was a first for me.
I emailed the company for advise, they came back advising a phone call to them.
I got very helpful advise regarding measurements.
Through the conversation i was advised on the size best for me.
I promptly ordered the waist coat with a spray to look after the leather.
i ordered it on 11thJuly arrived 13th July Thursday.
I am absolutely delighted with my purchase.
I highly recommend this company as i received excellent service by email and phone.

11 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought my wife a leather jacket…

I bought my wife a leather jacket online it arrived promptly on the day leather company stated my wife was over the moon with the style the colour the quality and the fit it is the 8 th jacket i have purchased from the company in 9 years 5 ladies 3 gents and every one has been fantastic i cant thank this company or praise them enough for what they do may be the best company i have ever dealt with once again thank you

11 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rubbish aftersales don't use them

Rubbish aftersales don't use them. We've had problems with the zip on a bag and they replaced the first fault but now it's gone again they aren't interested. They don't even reply to my emails

13 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gorgeous Bag 😊

Ordered a New bag with some of my Birthday Monies. I am so happy with the bag, it is gorgeous. I ordered on Sunday, delivery was Free and it arrived on Tuesday. Very impressed with the packaging and how it was wrapped to protect it . Thank you to all at Leather Company and UPS the delivery company😊

20 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Faulty Goods. No After Sales Service.

The bag ordered came with a tag on a zip missing making one of the main compartments unusable. When I contacted the company 6 months ago they said they couldn't provide a replacement tag as they just buy them in from abroad. They offered a small refund when I rang and was asked to email them. My plan was to take it to a tanner to see if I could get something made. After monthly requests they have just ignored me so I am left with bag that doesn't work properly.

11 de junho de 2023
Avaliado com 5 de um total de 5 estrelas

Brilliant

Brilliant. Lovely leather and great service. Definitely worth a return visit.

20 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely bag and great service

Lovely bag, colour, feel, design as I expected. Very helpful service with 2 small queries.
V prompt and smooth delivery.
Could not be happier.

11 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful jacket and helpful company

I ordered a beautiful leather jacket online. It arrived swiftly and I was so excited! It was beautiful quality but too fitted / small for me. I called customer services who was very helpful. Long story short, I combined a shopping trip to Birmingham with my daughter and exchanged it with ease. What a beautiful jacket from a very helpful company - thank you!

12 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding

I ordered two leather jackets, one for my wife and one for me. They arrived very quickly. Mine was good quality and fitted, my wife's good quality but too small. I phone and emailed and had a call back the next morning, options discussed. A day or two later , because we had to go to Coventry, decided to carry on to Solihull to the shop, to take the jacket back and get one that fitted. A very friendly helpful man served us the exchange was made, and we were so impressed we bought my wife another jacket

20 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service

Bought a pair of leather gloves for a Christmas present. When my partner tried them on, one immediately split along a seam. On contacting the company, a replacement pair was sent out straight away, no quibbles. The gloves are lovely, with a luxuriously soft quality. Thank you for being proper old skool!

15 de janeiro de 2023
Avaliação não solicitada

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