Leather Company Avaliações 

240
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The sheepskin rug I recently bought from this company has completely exceeded my expectations. Excellent quality and the colour is exactly as described and matches the web picture perfectly. Very prom... Ver mais

Avaliado com 1 de um total de 5 estrelas

Buyer beware! The after sales service from this company is appalling. Within months of buying a leather backpack for £709, the primary buckle broke rendering the bag useless. The so-called customer se... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered leather bomber jacket on 30.03.26, received tracking saying Royal Mail expecting the item. Royal Mail never received it and tracking has sat the same since 30.03.26. Contacted Leather Company... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have sent for 2 leather weekend bags from other companies. Both sent back the next day (really aweful quality). Just received the extra large weekend back from Leather Company.... absolutely fantastic... Ver mais

Detalhes da empresa

  1. Fornecedor de artigos de couro

Escrito pela empresa

The Leather Company are the UK's best and premium suppliers of leather and sheepskin jackets, coats and bags for men and women. View our range. Also a large selection of luggage


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

240 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 23% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(240)

25 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Ordered jacket for partners Christmas present

Ordered jacket for my partner's Christmas present. Rang before ordering, got through straight away, questions answered. Speedy delivery, stylish jacket, great quality and perfect fit following their size guide.

9 de dezembro de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Leather gloves.

I ordered a pair of beautiful dark brown leather gloves from "Leather Company" on the 18th of December last and, they arrived the next day! They are a perfect fit.
I have recemended this company to my family and friends and shall be buying from from them again.

19 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love this company have been shopping…

Love this company have been shopping with these guys for years with the best customer service I have ever had from anywhere I have never left reviews before but reading some of these reviews seems like they have not been delt with the same company great work guys merry Christmas and a happy new year

1 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rubbish customer service

Jacket I received was alright but the customer service was non existent as I ordered a size to large so returned for a smaller size paying over £8 return fee. I marked the ticket up for a smaller size but then changed my mind. So emailed them and phoned them To ask for a refund. They didn’t answer phone so left several message’s. And they didn’t responded at all and sent the jacket back out to me!. I’ve tried to call them serval times but they do not answer’. Be warned! Customer service is awful!!.

The company is not happy with my reviews and wishes me to explain why I gave them bad reviews, them not admitting any wrong doing!.They say they were closed a few days over the Christmas period, fine but the jacket was sent in received and sent back out with in this period!. Yet nobody bothered to listened to my calls or read my emails about my issue. They got funny with me on the phone saying it’s was not their fault and to basically take my honest review down. They offered no apology. Not a great customer service experience again!.

30 de dezembro de 2022
Avaliado com 5 de um total de 5 estrelas

An excellent company to deal with

An excellent company to deal with. I rang to make sure of the size I needed for a sheepskin hat, the man was very helpful. It arrived extremely quickly and fitted perfectly. Highly recommend this company.

12 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very efficient

Very efficient, friendly service
Had a problem with the item purchased but it was easily resolved....nice people to deal with. Would definitely recommend

14 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent quality and craftsmanship

Easy website to navigate. Lots of choices available. Service/delivery prompt. The quality of the leather is superb and the craftmanship of the goods excellent. To date I've purchased a bag and a leather jacket as gifts for my daughter. These look beautiful and she loves them. I'm happy in the knowledge she'll have many years of service from these high quality goods.

7 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cannot fault the leather company they…

Cannot fault the leather company they got my handbag to UPS within a day it took UPS 7 days to deliver sending me an email every day to say it would be delivered later that day. In the end I rang the leather company who gave me UPS’s telephone number and after speaking to the UPS depot who where full of apologises they told the driver to deliver that day which they did. The bag is beautiful and although it wasn’t the leather companies fault they did give me a discount for all the problems caused by UPS.

1 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Leather Co is awesome, Gloves tan…

Leather Co is awesome,I ordered tan leather gloves are so soft n real leather. I will be ordering two more sets as gifts for Xmas/22 abs beautiful and very reasonable prices!... I exchanged my first order for a diff size abs awesome cust service can't ask for more always happy to oblige speedy service too, 100% cust for life. Thank you all.

8 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service from Shy

Really unique items and excellent customer service - I had an issue with my order and I spoke with Shy who was very understanding and fair in terms of a resolution. Also very quick delivery service!

21 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am not a fan of shopping online but…

I am not a fan of shopping online but there are so few shops that have a good selection of leather jackets.
I put in the order late on Friday night and it arrived on Tuesday morning by UPS.
Pleased with the quality and would buy again from this company.

15 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent - worth a phone call to confirm sizings

Excellent customer service. Cannot fault the staff or delivery - it arrived before 10am the next day.

Having read "sizing" issues on the sheepskin coat I wanted to purchase (Olivia) I called to ask for assistance, the advice was spot on, they certainly do know their stock very well.

The coat it's self is just wonderful, very luxurious and the best price by far.

10 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stupid Brexit

Sizing is not correct, size 16 is more like a small 14, so disappointed. Ordered from Ireland and was told customs and vat would be around €30… it was €86.95!!!! They have since offered me a part refund of £16.25 :( total waste of money for me.

11 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super fast, friendly as well as a super bag!

I ordered a handbag on line but followed up with a phone call to see if delivery dates were realistic as I needed it quickly.
The lady was friendly and helpful, saying 2-3 days was the worse case and usually they arrive next day. I'd called 10 minutes before they closed so hoped for 2 days.
The bag arrived at 10am the following morning!
How lovely that someone can still go above and beyond, an actual person at the end of a phone and zero aggro.
The handbag was excellent also 👌🏻 🙂

1 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

navy leather biker jacket

Ordered a navy leather biker jacket. Arrived very quickly in 2 days. Beautiful quality leather. Absolutely love it. After reading other reviews I ordered a size larger than I normally wear. Glad I did. Fits perfectly. Highly recommend

22 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sizing is way out.

Purchased leather jacket and normally wear a 14 comfortably. I check the measurement sizes on the listing and ordered 2 sizes bigger. When it arrived my neighbour who is a size 10 couldn't fit into it. Telephoned their helpdesk but was given a load of baloney regarding different jackets being different sizes blah blah blah. Surely when all you go on to order online is their measurement chart then this should be correct to that particular garment. Cost me £9.00 to return. Won't be using them again. They are full of useless xcuses and what seems to be some very obvious mis-selling.

18 de outubro de 2022
Avaliação não solicitada

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