Lecercle Project Avaliações 

4
•
O TrustScore é 2.5 de um total de 5

2,6

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Detalhes da empresa


Informações de contato

2,6

Ruim

O TrustScore é 2.5 de um total de 5

4 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,6

Todas as avaliações

(4)

4 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I was the Maid of Honor for my best…

I was the Maid of Honor for my best friend's destination wedding in the South of France. Destination weddings require total trust in your caterer, but Le Cercle Project delivered an unacceptable level of service.

The entire event felt completely abandoned. Staff openly admitted to us that they were brand new, had received zero briefing on the schedule, and had never worked a bar. They disclosed that the caterer had overbooked multiple other weddings on the exact same day, sending an unmanaged crew to my best friends wedding.

Watching the bride give her wedding speech to empty glasses because staff forgot water and wine, seeing guests with dietary needs go hungry, and watching the groom spend his reception pouring drinks for tables was deeply upsetting.

A caterer charging for a premium service should deliver hospitality, not humiliation. I strongly advise any bride planning a destination wedding in France to avoid Le Cercle Project.

5 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not recommend - very poor service

I was on the ground helping manage my brother and sister-in-law's destination wedding catered by Le Cercle Project. What was supposed to be a beautiful celebration turned into a deeply frustrating evening because of how poorly this team executed their duties.

The lack of care was staggering. Staff admitted directly to us that they were brand new, had received zero briefing on the event, and had never worked a bar. They mentioned the caterer had taken on multiple other weddings on the exact same date, which explained why our event felt completely abandoned.

Seeing my brother have to step up on his own wedding night to pour wine for his guests because the floor staff vanished is something I won't forget. Watching cold food come out, seeing dietary promises completely ignored, and having the bride toast to empty glasses was embarrassing for everyone involved.

A company charging premium prices should treat a couple's wedding day with respect. Le Cercle Project showed a complete lack of accountability, and I strongly warn any family against using them for a destination wedding in France.

5 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total operational breakdown, broken contract, and an attempt to buy our silence

We hired Le Cercle Project for our destination wedding in Arles on September 5th, 2026. What should have been a seamless professional service turned into an embarrassing operational disaster.

Key Issues on the Day:

Complete neglect of dietary requirements: Guests with pre-notified vegan, vegetarian, and gluten-free diets were left without food for both the cocktail hour and dinner.

Unannounced menu changes: We formally agreed on Sea Bream and Filet Mignon during planning. On the day, salmon and pork in filo pastry were served instead. Management later dismissed this as a "difference in interpretation."

Absent service: Tables were left with zero wine or water during dinner. There was literally nothing in our guests' glasses during my speech and toast which was beyond embarrassing.

Clients forced to run operations: Because floor staff disappeared, the groom, best man, and family had to spend the night pouring drinks and managing the bar themselves.

Cold food & understaffing: Dinner was never announced and sat in back service areas until we went in to investigate. The food arrived cold. Staff admitted to guests that it was their first day, they had no bartending training, and the company was double-booked across 4–5 other events.

Post-Event Handling: When we raised these severe issues the next day, communication was awful. It took a full month to secure a phone call, during which management dismissed our experience entirely.

Only when issuing a written response did they finally acknowledge the missing drinks, setup delays, unserved toasts, and bar chaos. However, their response was an offer of a €1,000 partial refund—contingent on us signing a non-disclosure agreement to stay quiet.

We declined the offer. Future clients deserve transparency before trusting this company with an important event.

5 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unreliable execution & total service breakdown for destination weddings

My wife and I hired Le Cercle Project to cater our wedding in Arles (South of France) on September 5th, 2026. Planning a wedding from abroad requires absolute trust in your vendors, but hiring this company proved to be a complete nightmare.

Behind their polished social media presence is a severe lack of operational management, basic organization, and customer care.

Here is what we experienced on our wedding day:

Contracted Menu Ignored:
Despite formally confirming our menu selections during planning calls, the caterer served pork in filo pastry instead of Filet Mignon, and salmon instead of the agreed Sea Bream. In post-wedding emails, management brushed off the fish swap as a "difference in interpretation" and claimed that in France "filet mignon" simply means pork.

Special Dietary Diets Omitted:
Guests with pre-registered gluten-free and vegan/vegetarian requirements were left with zero food options during both the cocktail hour and dinner.

Cold Food & No Table Service:
Dinner was never announced, leaving dishes sitting inside service areas unannounced until we went to ask staff what was happening. When brought out, the food was stone cold. No drinks or water were poured for tables during dinner speeches, forcing the bride to make her toast to empty glasses.

Clients Forced to Work the Event:
Floor staff completely vanished. The groom (me), best man, and family members had to spend their own wedding night walking table-to-table pouring wine for guests and running the late-night bar.

Untrained Crew & Overbooking:
Staff openly admitted to guests that it was their first day on the job, that they had never worked a bar, and had no idea what the event schedule was. The staff disclosed that the company had
booked 4 to 5 other weddings on the exact same day.

When we raised these severe failures after the wedding, management admitted in writing to the setup delays, missing drinks, unserved toasts, and bar chaos. However, they offered a minor €1,000 refund on the strict condition that we sign a legal settlement agreement to stay silent.

We refused to be paid off to hide the truth. Acting as waitstaff at our own wedding after paying thousands of euros was deeply embarrassing.

I strongly warn any couple—especially international couples planning a destination wedding in France—to avoid Le Cercle Project.

5 de setembro de 2026
Avaliação não solicitada

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