Ordered January 2025
Ordered January 2025. Have not received necklace $60 June 2025. Do not expect to. No communication since initial receipt of order. SCAM
3 de junho de 2025
Avaliação não solicitada
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1,9
Ruim
20 avaliações
Não respondeu a avaliações negativas
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Never received item
Never received item. Had to go through PayPal for refund.
7 de abril de 2025
Avaliação não solicitada
Scam
Ordered on 17th of october LAST YEAR. Still haven't recived anything. And now when i go look for my order on the website it says "Order not found". Worst customer support i've experienced too.
1 de março de 2025
Avaliação não solicitada
FAKE SCAM STORE - STAY AWAY - DO NOT USE
Ordered at Xmas time last year and was a little dubious about the lack of information available after ordering.
After emailing multiple times about my order and receiving no item STILL, I have decided that this is a rip off and a scam.
The store webpage has now changed to legacyera.store - ANOTHER SCAM
I am forwarding all info, IP addresses etc to the police.
23 de dezembro de 2024
Avaliação não solicitada
i ordered almost a month ago and i did…
i ordered almost a month ago and i did not receive any updates and i tried reaching out but i didn't get a response im starting to think its not coming but i want to have faith i just don’t know how much more i can have.
20 de fevereiro de 2025
Avaliação não solicitada
Joke of a store
I bought a chain in December it’s been 2 months I have emailed twice they never got back to me it’s a total scam I want my money back but I know I won’t get it. Do not order from here
20 de fevereiro de 2025
Avaliação não solicitada
Still no sign or any messages
Still no sign or any messages about the necklace I ordered in november. So disappointed.
Dont buy from this store! SCAM!
13 de fevereiro de 2025
Avaliação não solicitada
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY! customer service is an absolute joke. i ordered almost a month ago and haven’t even heard a single thing about shipping. i messaged them on whatsapp and they replied saying there is challenges in their production processes and i have since messaged them multiple times and got no response. i strongly believe this is a scam company just taking money from innocent people. absolutely disgusting and needs to be stopped immediately.
6 de janeiro de 2025
Avaliação não solicitada
Resposta de Legacychains
Dear Lily,
We sincerely apologize for the inconvenience and frustration you experienced with your order. We understand how important timely updates and reliable customer service are, and we regret that we did not meet your expectations in this case.
The delay was due to unexpected challenges in our production process, which have since been resolved. We are happy to confirm that your issue has already been taken care.
We truly appreciate your patience and your feedback. It helps us improve our service and ensure a better experience for all our customers. If there is anything else we can do for you, please feel free to reach out.
Best regards,
Legacy Chains
Scam
I bought it on 19st december. But I will not arrive!!! DONT BUY rip €30
30 de dezembro de 2024
Avaliação não solicitada
Resposta de Legacychains
Dear David,
We sincerely regret the delay in delivering your order. We completely understand your frustration, and this is not the experience we want for our customers.
The issue that caused the delay has now been resolved, and we can confirm that your order has been delivered.
We appreciate your patience and your feedback—it helps us improve. Thank you for your understanding!
Best regards,
Legacy Chains
No item sent
No item sent, can’t get hold of anyone. Multiple emails sent. Total scam website
30 de novembro de 2024
Avaliação não solicitada
Resposta de Legacychains
Dear Tina,
We sincerely apologize for the frustration and lack of response. We understand how important clear communication is and regret that we fell short in this instance.
We have since resolved the issue that caused the delay and are improving our customer support to ensure faster responses in the future. Please know that we take your feedback seriously and are actively working on making things right.
If you still need assistance, don’t hesitate to reach out—we are here to help.
Best regards,
Legacy Chains
Don‘t buy!!!!
I ordered a month ago and haven‘t heard anything!! Don‘t buy from legacy chains
30 de novembro de 2024
Avaliação não solicitada
Resposta de Legacychains
Dear Eileen,
We’re very sorry to hear about your experience. This is not the level of service we aim to provide. We recently faced some challenges that affected processing times, but we are taking the necessary steps to ensure this doesn’t happen again.
We value your feedback and are always working to improve. If you still need support, please contact us directly, and we will do our best to assist you as quickly as possible.
Best regards,
Legacy Chains Team
Oplichting
27 november 2024 een ketting besteld en betaald.
Na ruim een week e-mail gestuurd dat ik nog steeds niets heb ontvangen. Geen reactie Nogmaals een verzoek om informatie gestuurd. Maar geen ketting of geld terug en evenmin een reactie van dit bedrijf
12 de dezembro de 2024
Avaliação não solicitada
Resposta de Legacychains
Beste Bart,
Het spijt ons enorm dat je deze ervaring hebt gehad. We begrijpen hoe frustrerend het is om geen reactie te ontvangen en betreuren dat onze communicatie in dit geval tekort is geschoten.
We hebben inmiddels onze processen verbeterd om dit in de toekomst te voorkomen. Als je nog steeds hulp nodig hebt, neem dan alsjeblieft opnieuw contact met ons op, en we zullen dit zo snel mogelijk voor je oplossen.
Met vriendelijke groet,
Legacy Chains Team
Grosse Arnaque....!
Grosse Arnaque....!
N'achetez rien sur ce site (ni celui de Fanatic Fever).
J'ai commandé un collier avec pendentif fin novembre, soit disant livrable sous 10 jours. Aujourd'hui, toujours rien, alors qu'ils ont prélevé la somme. Quand on essaie de les contacter, aucune réponse. Una amie allemande a tenté de les appeler sans succès: on tombe sur une box sans réponse !!!
J'ai voulu à l'instant vérifier le site de Fanatic Fever: site introuvable !!!!
Ah la belle Arnaque !!!
12 de dezembro de 2024
Avaliação não solicitada
Resposta de Legacychains
Cher/Chère Jeannin,
Nous sommes sincèrement désolés pour cette situation et comprenons parfaitement votre frustration. Ce n’est absolument pas l’expérience que nous souhaitons offrir à nos clients.
Nous avons rencontré des retards imprévus et des problèmes de communication, mais nous travaillons activement à améliorer notre service. Nous vous invitons à nous contacter à nouveau afin que nous puissions vous aider et trouver une solution rapidement.
Merci pour votre patience et votre compréhension.
Cordialement,
L’équipe Legacy Chains
Do not buy anything from legacy chains…
Do not buy anything from legacy chains store because they take your money and you never receive your order i paid £30 for a necklace for my boyfriend for his birthday on the 13th of November 2024 it is now 9th of December 2024 and I still haven’t received my order they are a scam !!!!
9 de dezembro de 2024
Avaliação não solicitada
Resposta de Legacychains
Dear Hannah,
We truly regret the frustration and disappointment this situation has caused you. We understand how important it is to receive your order on time, especially for a special occasion.
We acknowledge that there have been delays, and we are actively working on improving both our fulfillment process and customer communication. Please reach out to us again so we can look into your specific case and find a solution for you.
We appreciate your patience and your feedback.
Best regards,
Legacy Chains Team
Never recieved order
Never recieved order. Still states waiting to be shipped from 4th Nov. Have tried online chat, email and WhatsApp with no response. Avoid.
26 de novembro de 2024
Avaliação não solicitada
Resposta de Legacychains
Dear Sarah,
We sincerely apologize for the delay and the lack of response you’ve experienced. We understand how frustrating this must be and regret that we didn’t meet your expectations in this case.
We have been working on resolving these issues and improving our customer support. If you still need assistance, please reach out again, and we will do our best to provide a solution as soon as possible.
Thank you for your patience and for bringing this to our attention.
Best regards,
Legacy Chains Team
You won't receive anything!
It's been over a week since I ordered a necklace from here and I haven't had any confirmation of shipping. I have tried sending a message on their website, live chat, WhatsApp and I've called the number and I've received no response. I paid £30 as a present for my little brother for Christmas, don't buy from here, you won't receive anything!
12 de novembro de 2024
Avaliação não solicitada
Resposta de Legacychains
Dear Jessica,
We sincerely apologize for the lack of communication and the frustration this has caused you. We completely understand how disappointing this situation is, especially when purchasing a gift for a loved one.
We acknowledge the delays and the difficulties in reaching us, and we are actively working on improving our customer service and fulfillment processes. Your feedback is important to us, and we truly appreciate your patience.
If you still need assistance, please reach out again, and we will do our best to resolve this for you as soon as possible.
Best regards,
Legacy Chains Team
Don’t buy from here
I bought a chain for my boyfriend, but never got it. It’s been 3 weeks now and I can understand if it takes longer, but they don’t answer when you contact them. I think U can say goodbye to my €40.
5 de novembro de 2024
Avaliação não solicitada
Resposta de Legacychains
Dear Jitske,
We sincerely apologize for the lack of communication and the frustration this has caused. We completely understand your concern and regret that we did not respond to your inquiries in a timely manner.
We are actively working on improving our customer service and response times to avoid situations like this in the future. Your feedback is important to us, and we appreciate your patience.
If you still need assistance, please reach out again, and we will do our best to find a solution for you.
Best regards,
Legacy Chains Team
very glad with the purchase
i forgot to write a recommendation on this website after i purchased, but i need to say. this might be the best quality chain i’ve ever had! i bought the xxxtentacion one
26 de outubro de 2024
Avaliação não solicitada
Resposta de Legacychains
Dear Albin,
Thank you so much for your kind words! We're thrilled to hear that you’re happy with your purchase and that the XXXTentacion chain exceeded your expectations.
Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need anything else, don’t hesitate to reach out!
Best regards,
Legacy Chains Team
great quality
great quality and im very glad with the purchase
19 de outubro de 2024
Avaliação não solicitada
Resposta de Legacychains
Dear Customer,
Thank you for your feedback! We're happy to hear that you're satisfied with the quality of your purchase. Your support means a lot to us, and we appreciate you taking the time to share your experience.
If you ever need anything else, feel free to reach out!
Best regards,
Legacy Chains Team
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