Extremely responsive customer service. Well built and beautiful Murphy bed. Cannot comment on assembly as we had someone assemble it for us but Legacy did include a video and written notes on how to... Ver mais
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Veja o que dizem as avaliações
Legacy created a beautiful, custom, king-sized Murphy bed with side cabinets. It is meticulously created and even completed ahead of schedule. It is sturdy and so easy to use. Strongly recommend th... Ver mais
We are very pleased with our new Murphy bed from legacy handcraft. Stephanie went above and beyond from the very first time we met via a virtual tour of the show room all the way through delivery and... Ver mais
Excellent product, accurately described, I won’t hesitate to recommend, and I will buy again. However, the one disappointing feature is cheap silver bolts when they should have been black bolts and b... Ver mais
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis Amish
- Loja de Móveis para Quartos
- Loja de decoração de design de interiores
- Loja de artigos domésticos
- Loja de móveis para cozinha
Escrito pela empresa
Legacy Handcraft (formerly Urban Legacy) creates handcrafted home furnishings that connect modern design with time-honored tradition. From floating shelves and mantels to Murphy beds, each piece is built from solid wood, designed to last a lifetime, and made to bring both elegance and purpose to your space. Designed to inspire. Built to matter. Made to last.
Informações de contato
704 Main Street, 17501, Akron, Estados Unidos
- (717) 983-3033
- hello@legacyhandcraft.com
- legacyhandcraft.com
4,8
Excelente
600 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The shelves look great!
8 de janeiro de 2024
I ordered the wrong size shelves and…
I ordered the wrong size shelves and had to return them. I am truly pleased with the professionalism and curtesy I was shown while working through the return. Both the wrong shelves and the correct ones were shipped and delivered in a timely fashion. The shelves are absolutely beautiful.
2 de janeiro de 2024
Easy to navigate website
Easy to navigate website. Accurate description and shipping was quick and on time. Great quality product. Highly recommend.
2 de janeiro de 2024
Wood wall art
Excellent customer service!! Had an issue with my order and they immediately reached out to me to fix the problem. Thank you Kristi! I highly recommend doing business with this company *****
28 de dezembro de 2023
Resposta da Legacyhandcraft
Hi Lisa,
I just reached out to you via email, but also wanted to reply to your review. Like I said in my email, we had no idea that you were so frustrated with your order, and very much wish that we could have had the chance to make things right for you. We never want a customer to walk away feeling so frustrated! I offered some options in my email to get this taken care of for you, and I look forward to hearing from you soon!
Kristi
Update: Thank you for allowing us the chance to resolve this for you, Lisa!
Ordered just a few days before the…
Ordered just a few days before the holidays. It arrived in time with clear installation instructions.
21 de dezembro de 2023
The shelves are beautiful
The shelves are beautiful. They showed up quicker than expected. Putting them up this weekend.
19 de dezembro de 2023
The first set of shelves I ordered were…
The first set of shelves I ordered were a lot darker than I had wanted and they returned them without any hassle. Then, when I reordered they were exactly what I wanted. Super fast shipping!
19 de dezembro de 2023
A+ Experience
Great product that was custom made and well priced. The service was great upon ordering, items received in perfect condition given great care in packaging, and install was simple. Highly recommend.
19 de dezembro de 2023
Resposta da Legacyhandcraft
Thanks for being an A+ customer, Steven! We look forward to working with you again soon.
Kristi
Delivery was timely
Delivery was timely. Product was wonderful and just what I wanted.
14 de dezembro de 2023
The shelves are absolutely beautiful…
The shelves are absolutely beautiful and exactly what I was looking for. They were shipped out right away and arrived early. I will definitely be ordering more in the future!
21 de dezembro de 2023
Great product shipped quickly and…
Great product shipped quickly and arrived exactly as advertised.
20 de dezembro de 2023
Easy to order
Easy to order. Shipping was prompt and the quality of the shelves was excellent and the hardware to hang them worked perfectly.
I highly recommend Urban Legacy.
18 de dezembro de 2023
Resposta da Legacyhandcraft
Thanks for the kind words, Ginger!
Kristi
Excellent product and customer service.
1 de dezembro de 2023
We loved the look and quality
We loved the look and quality. If you like the rustic farmhouse look you’ll love it. Very well pleased with our purchase
11 de dezembro de 2023
I had a couple questions about the…
I had a couple questions about the shelves I was looking to order and the folks at Urban Legacy got back to me straight away with all the information I needed. I loved knowing the wood comes with a story and is doing good by Nature, plus they look beautiful!
21 de novembro de 2023
Beautifully crafted!!!!
I was incredibly impressed by the shelves I ordered with Urban Legacy. They are exactly what I wanted, crafted beautifully, look one-of-a-kind and SO easy to install (with a little help). Would recommend to friends!!! I've already gotten compliments on them
21 de novembro de 2023
Resposta da Legacyhandcraft
Hi Jordan - I loved reading your review! Thank you so much for taking the time to post it. If any of your friends want to order, feel free to share the promo code from your packing slip so they can save 10% on their order!
Kristi
I wish I could tell you how to make…
I wish I could tell you how to make improvements but this was a great experience and it met my expectations from what I had seen on your website. Great Job!
21 de novembro de 2023
Product looks amazing and should be…
Product looks amazing and should be perfect to display all of my plants.
27 de novembro de 2023
Love our shelves
Love our shelves, this is our second order. Also quick shipping and well packaged. They look amazing in our kitchen.
27 de novembro de 2023
Resposta da Legacyhandcraft
Hi Cheryl,
Thank you so much for the repeat business. We're so glad you loved your shelves! If you post any pics of them, feel free to tag us - or if you email some pics to customerservice@urbanlegacy.us we can feature them on our insta page!
Kristi
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