I have had several appointments at the Christchurch branch and the service is always excellent. This has included a contact lens check, an eye test, choosing glasses, and a repair. The staff member... Ver mais
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Veja o que dizem as avaliações
I cannot praise Leightons Opticians highly enough. My usual Optician retired. I had an eye problem that concerned me and I was able to book an appointment at Leightons the same day. Their staff are ex... Ver mais
I visited LEIGHTONS / RAXWORTHYS Opticians in Christchurch High street this afternoon and I am very pleased to have this opportunity to relay my findings. The new shop is very well laid out, modern... Ver mais
A empresa respondeu
From walking in the door as a complete stranger, through being helped to find suitable new frames, being measured and placing my order it all went with calm and smiles. The premises are light, spacio... Ver mais
A empresa respondeu
Detalhes da empresa
- Optometrista
- Audiologista
- Fornecedor de Lentes de Contato
- Distribuidora de óculos
- Loja de Aparelhos Auditivos
- Oculista
Escrito pela empresa
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Informações de contato
22 High Street, BH23 1AY, Christchurch, Dorset, Reino Unido
- 01202 484888
4,8
Excelente
54 avaliações
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thoroughly recommend this practice in Christchurch
I have always found the entire team helpful and thoroughly recommend this practice
13 de abril de 2026
Avaliação não solicitada
The staff listen and are helpful
The staff listen and are helpful, friendly and quite open to speaking to customers .
18 de fevereiro de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're thrilled to hear that you had such a positive experience with us. Our team at Leightons always strives to be helpful, friendly, and attentive to our patients' needs. We're glad you felt comfortable speaking with us. If you ever need anything, just let us know!
Friendly staff
Friendly staff, lovely range of glasses, professional advice and quick turnaround
17 de fevereiro de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're thrilled to hear you had such a positive experience at Leightons! Our team takes pride in providing professional advice and ensuring a quick turnaround for our patients. It's great to know you found our staff friendly and enjoyed our range of glasses. Thanks for sharing your feedback!
Excellence
Staff knowledgeable and professional. Store spotless, spacious and airy
19 de dezembro de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're thrilled to hear about your positive experience at Leightons! Our team always aims to provide knowledgeable and professional service in a spotless, spacious, and airy store environment. We appreciate your kind words and look forward to welcoming you back on your next visit.
Good service
Good service. A little expensive but it was my choice to buy from them.
13 de dezembro de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're thrilled to hear you had a positive experience with us! Your feedback means a lot. Thank you for choosing Leightons. If you ever need anything, just let us know.
Safe hands
I used to visit Raxworthy who were taken over by Leightons in 2020, since then I’ve had yearly eye tests and have always found them to be highly professional, extremely thorough and friendly. There are cheaper opticians on the high street but I’ve never found a reason to visit them when I’m getting the best service possible.
12 de novembro de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're thrilled to hear that you've had such positive experiences with us at Leightons, especially following Raxworthy's transition. It's fantastic to know that you feel you're receiving top-notch care during your yearly eye tests. Our team always aims to be thorough, professional, and friendly, so your kind words mean a lot to us. Thanks for choosing us for your eye care needs!
Fantastic customer service at…
Fantastic customer service at Leightons. Thorough and informative tests and great help to choose frames and lenses. Didnt feel we were under pressure to spend money at any point. Highly professional and relaxing shopping environment.
16 de agosto de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're thrilled to hear about your fantastic experience at Leightons! We're delighted that our team provided thorough and informative tests, helping you choose the perfect frames and lenses in a pressure-free environment. Our aim is always to create a professional and relaxing shopping environment for our patients. Thank you for your kind words and for choosing Leightons for your eyecare needs!
Very friendly team
Very friendly, welcoming, efficient team. I was told on the day how my sight test went and any changes to my sight.
Told me the benefits of the care plan which gives discounts on glasses and contact lenses.
9 de agosto de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
Thank you for the fantastic feedback! We're delighted to hear how welcoming and efficient our team was during your appointment. It's great to know you found the information on our care plan helpful. We appreciate your support!
Anyone who entered was seen immediately…
Anyone who entered was seen immediately by a member of staff to find out what they wanted. Staff were helpful & friendly. I came for eye test. Otometrist was running about half hour late. This did not greatly inconvenience me. Whole test procedure extensive, thorough & professional. Some delay at the end logging on to internal system. Not the fault of staff member
30 de julho de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're glad to hear your positive feedback about your recent visit for an eye test at Leightons. It's great to know that our staff were helpful and friendly, and that you found the test procedure to be extensive, thorough, and professional. We appreciate your understanding regarding the slight delay with the optometrist running late. Thank you for sharing your experience.
From walking in the door as a complete…
From walking in the door as a complete stranger, through being helped to find suitable new frames, being measured and placing my order it all went with calm and smiles. The premises are light, spacious and the whole process very professional. I'm delighted with my new specs too!
11 de julho de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're thrilled to hear about your positive experience at Leightons! Our team works hard to ensure a professional and welcoming environment for all our customers. It's great to know you're happy with your new glasses. If you ever need anything else, feel free to reach out. Thanks for sharing your feedback!
Dealt with immediately despite not…
Dealt with immediately despite not having an appointment and in a helpful and friendly way.
22 de julho de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're thrilled to hear about your positive experience with us! It's great to know that our team was able to assist you promptly and in a friendly manner, even without an appointment. Thanks for sharing your feedback!
Excellent service & very informative.
29 de maio de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
Thank you for your fantastic feedback! We're thrilled to hear that you had an excellent experience with us and found our service informative. It's great to know we met your expectations. If you have any further questions or need assistance in the future, feel free to get in touch. We're here to help!
Excellent service.
A very kind, considerate and caring Audiologist & Hearing Aid Consultant. The procedure I had was explained in great detail and carried out to a very high standard.
6 de maio de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're thrilled to hear that you had such a positive experience with us at Leightons. It's fantastic to know that the procedure was explained thoroughly and carried out to a high standard. Thanks for taking the time to share your feedback!
Lovely staff who know exactly what they…
Lovely staff who know exactly what they are doing!
12 de abril de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're thrilled to hear you had such a positive experience with us! Our team at Leightons always strives to provide top-notch care. Thanks for taking the time to share your kind words.
Excellent service and you do not feel rushed in choosing new glasses
Excellent service and you do not feel pressured or hurried when choosing glasses. The optician is very efficient and there was no rushing when she carried out the necessary tests.
7 de março de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're thrilled to hear you had an excellent experience at Leightons! Our team pride themselves on providing a relaxed and efficient service, so it's wonderful to get your positive feedback. We're delighted you felt comfortable choosing your glasses and during the tests with the optician. Thanks for sharing your kind words!
Very thorough and informative
We took my mum here today.
Extremely thorough and made everything very clear with very good and informative information.
So interesting how the ears work and what mum could and couldn’t hear.
We saw Miles.
Highly recommend 😁
20 de março de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
Thank you for the glowing feedback! We're thrilled to hear that you and your mum had such a positive experience with Miles at Leightons. It's fantastic to know that you found the information informative and clear. If you have any further questions, feel free to get in touch. We look forward to welcoming you back!
Great service and always greeted with a…
Great service and always greeted with a smile.
8 de março de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're thrilled to hear you had a great experience with us! Thanks for taking the time to share your positive feedback. We look forward to your next visit with us!
After many problems in recent past when…
After many problems in recent past when hearing aids were not performing as they should, Phonak has finally deliver a sort of Best Of when everything works as it should without permanently disconnecting as was still the case 18 months back. In this respect, I must celebrate Senior Audiologist Miles Cowler incredible patience with my difficult self as well as displaying a wealth of knowledge that not many of his peers can display! Happy me, at last...
4 de fevereiro de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
Thank you for your review! We're thrilled to hear that your hearing aids are now performing as they should. Miles will be delighted to hear your kind words!
Wonderful service
Wonderful service. Thank you very much.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
Thank you for your kind words! We're delighted to hear you had a wonderful experience at Leightons. We appreciate your feedback and are here for you whenever you need us.
Friendly service from an excellent team
6 de janeiro de 2025
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care - Christchurch
We're thrilled to hear that you had a friendly service from our excellent team at Leightons! Thanks for sharing your experience with us. If you need anything else, just let us know!
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