Leightons Opticians & Hearing Care - Fleet Avaliações 46

O TrustScore é 4.5 de um total de 5

4,7

168B Fleet Road, GU51 4BE Fleet, Hampshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Highly Recommend Leightons Fleet. What a truly professional, caring and lovely bunch of people. The service exceeded my expectations and they went above and beyond with both of my appointments. The te... Ver mais

Avaliado com 5 de um total de 5 estrelas

Leightons in Fleet Hampshire were absolutely amazing from booking to the exam itself. I had to make an emergency appointment for my daughter, the receptionist was incredibly empathetic kind and friend... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We went in to make hearing appointments and Philomena was just a delight. Helpful, friendly, knowledgeable and clearly enjoying her job. It was a simple visit but Philomena's warmth and attitude meant... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been receiving my hearing care at Leightons for some time and have been really pleased. Bobby explains everything so carefully and takes so much care to get it right . I recently had an em... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Optometrista
  2. Audiologista
  3. Fornecedor de Lentes de Contato
  4. Distribuidora de óculos
  5. Loja de Aparelhos Auditivos
  6. Oculista

Escrito pela empresa

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Informações de contato

  • 168B Fleet Road, GU51 4BE, Fleet, Hampshire, Reino Unido

  • 01252617753

4,7

Excelente

O TrustScore é 4.5 de um total de 5

46 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 84% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Fabulous staff and service

We went in to make hearing appointments and Philomena was just a delight. Helpful, friendly, knowledgeable and clearly enjoying her job. It was a simple visit but Philomena's warmth and attitude meant that we came away with a smile - and you can't ask for more than that.

13 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So professional and so helpful and friendly.

I have been receiving my hearing care at Leightons for some time and have been really pleased. Bobby explains everything so carefully and takes so much care to get it right .

I recently had an emergency with a medical problem in one eye . I saw the Optometrist , at Leightons ,Rav ,who examined my eye , did a full eye test, and immediately actioned an emergency referral to the Eye Hospital, where I was treated .
She was so professional , reassuring and helpful in every way.
I would like to say that all the staff seem so very kind and helpful, and send my thanks to all.

17 de março de 2023
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Fleet

Resposta da Leightons Opticians & Hearing Care - Fleet

Thank you for taking the time to share your recent experience with us. We are so pleased to hear about the care you have received in practice from both our optical and audiology teams.

Avaliado com 5 de um total de 5 estrelas

Great eye exam

Just had my eye test at Leightons in Fleet. Lovely team - friendly and professional service with a very thorough exam by Natalie. Thanks to Hassan for his help choosing glasses and the very welcoming receptionist.Thoroughly recommend them!

21 de março de 2023
Avaliação não solicitada
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Resposta da Leightons Opticians & Hearing Care - Fleet

Thank you for your review. The team at Fleet will be so pleased to read your lovely feedback!

Avaliado com 5 de um total de 5 estrelas

Extremely helpful staff at the Fleet…

Extremely helpful staff at the Fleet branch.
Tom spent a lot of time helping me choose a new pair of frames for my new prescription - thank you Tom for your patience.

25 de fevereiro de 2023
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Fleet

Resposta da Leightons Opticians & Hearing Care - Fleet

Thank you for sharing your recent experience with us. The whole Leightons Fleet will be so pleased to read this!

Avaliado com 5 de um total de 5 estrelas

Philomenua the receptionist had…

Philomenua the receptionist had excellent customer service skills.
Natalie the optician was helpful wuth suggestions and even gave me some contact lenses to trial

31 de janeiro de 2023
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Fleet

Resposta da Leightons Opticians & Hearing Care - Fleet

Thank you very much for your review!

Avaliado com 5 de um total de 5 estrelas

Exceptional service

I had unusual eye problems. When I telephoned for advice on Wed 28th Dec. Tom was very professional caring and considerate! On the Fri 30th Dec I needed to go to the opticians in Fleet for further test. I was examined by J.Patel who reassured me of my symptoms. All the staff very friendly. THANK YOU SO MUCH

28 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service Throughout

A very good service from the booking online process through to the appointment. I opted to pay extra for the Ultimate Examination which included a very comprehensive range of tests and analysis, including detailed images of the eyes and a peripheral vision test.

The receptionist was very friendly and apologised profusely for the slight delay (which wasn't a problem). The optician (Natalie) was very good, with a pleasant manner and she took the time to explain the processes and to answer any questions that I had.

21 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have only had dealings with Robbie

I have only had dealings with Robbie , the hearing specialist . He is the most charming young man, Attentitive , polite , informative, the list is endless.
Branch staff are also quality, as is the product ,
great work all round .

24 de outubro de 2022
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Fleet

Resposta da Leightons Opticians & Hearing Care - Fleet

Thank you for your review, we really appreciate it!

Avaliado com 5 de um total de 5 estrelas

Exceptional service

Exceptional service. The mark of excellent customer service is how the organisation reacts when things don’t go as expected. In my case Leighton’s after sales service was as previously stated exceptional. Thank you to all at Leighton’s Fleet branch.

6 de outubro de 2022
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Fleet

Resposta da Leightons Opticians & Hearing Care - Fleet

Thank you for sharing such a lovely review, the team at Fleet will be most delighted to read this!

Avaliado com 5 de um total de 5 estrelas

Steadfast Excellence

I have always had great service at the Fleet branch of Leightons. The staff are friendly and professional, make you feel valued and in a comfortable environment. The Manager (Adam Harden), leads by example. He is very knowledgeable about the products and all staff will assist with choice, if required. I have no trouble in highly recommending here.

5 de julho de 2022
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Fleet

Resposta da Leightons Opticians & Hearing Care - Fleet

Thank you very much for sharing your recent experience with us, Adam and the team in Fleet will be so pleased to read this!

Avaliado com 5 de um total de 5 estrelas

The consultation with Jan Hayward was…

The consultation with Jan Hayward was informative, effective and proved her professional character.
Communication with Leightons was good.
A good all round experience.

28 de junho de 2022
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Fleet

Resposta da Leightons Opticians & Hearing Care - Fleet

Thank you for sharing such a lovely review, Jan and the rest of the team at Fleet will be so delighted to read this.

Avaliado com 5 de um total de 5 estrelas

good service

good service, plenty of choice of frames.

8 de março de 2022
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Fleet

Resposta da Leightons Opticians & Hearing Care - Fleet

Thank you!

Avaliado com 5 de um total de 5 estrelas

Leaving with regret

I am relocating to Ireland, hence my reason for leaving Leightons. I have been a Leightons customer for 10 years plus. In that time I have only ever received excellent service. I would not hesitate to recommend Leightons and in particular, Adam at the Fleet shop. Absolutely first class.

8 de setembro de 2021
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Fleet

Resposta da Leightons Opticians & Hearing Care - Fleet

Thank you very much for your continued custom through-out the years, we really appreciate it and wish you all the best in your relocation!

Avaliado com 5 de um total de 5 estrelas

Excellent service

friendly, helpful staff. very reliable. safe and secure

6 de agosto de 2021
logotipo da Leightons Opticians & Hearing Care - Fleet

Resposta da Leightons Opticians & Hearing Care - Fleet

Thank you for your review!

Avaliado com 5 de um total de 5 estrelas

Amazing service!

The staff at Leightons are always welcoming and friendly and the whole experience when attending a check up is professional and efficient. They are thorough and will answer any questions we have. They made time to help us when our daughter had something in her eye and when they couldn’t help they referred us to an eye hospital. They really do care and value their customers.

6 de agosto de 2021
logotipo da Leightons Opticians & Hearing Care - Fleet

Resposta da Leightons Opticians & Hearing Care - Fleet

Thank you for leaving such a lovely review, we really appreciate it! The team at Fleet will be so thrilled to read your kind words.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service throughout the process from testing to getting my new spectacles.

3 de agosto de 2021
logotipo da Leightons Opticians & Hearing Care - Fleet

Resposta da Leightons Opticians & Hearing Care - Fleet

Thank you for your review!

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