Kevin and the staff at Leightons in Reading have been great. Initially went in for non-prescription sunglasses that were out of stock at another local retailer. Although they weren’t in stock Kevin wa... Ver mais
Localização
Trocar localização12-14 Queen Victoria Street, RG1 1TG Reading, Berkshire, GB
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Veja o que dizem as avaliações
I am a tourist her and i sat on my glasses the other night and they became degormed such that i saw two images with them. This morning, I went in your shop and was so grateful that Kevin was so polite... Ver mais
A empresa respondeu
All the team are very welcoming, polite and friendly. Ear wax removal by Elenor was done professionally with care. I can now hear in both ears again. Additionally, I accidentally left my gl... Ver mais
My wife and I would like to thank Amani for the fun and professional manner in which she gave us both during our hearing tests appointment`s Specially in the manner she explained the test process pu... Ver mais
A empresa respondeu
Detalhes da empresa
- Optometrista
- Audiologista
- Fornecedor de Lentes de Contato
- Distribuidora de óculos
- Loja de Aparelhos Auditivos
- Oculista
Escrito pela empresa
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Informações de contato
12-14 Queen Victoria Street, RG1 1TG, Reading, Berkshire, Reino Unido
- 01189590055
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Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 1 semana
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Exemplary service at Leightons
I popped into Leightons recently without an appointment. I was seen immediately. I took in 2 pairs of spectacles, both of which had damage to one of the arms.
Leightons repaired both pairs of spectacles within minutes. They refused to make a charge. In short, their service was exemplary.
I should add that I had not purchased the spectacles from Leightons.

Resposta da Leightons Opticians & Hearing Care - Reading
All the staff are awesome
All the staff are awesome, nothing is too much bother, special mention to Albert who always goes the extra mile.....over 8 years now. Cheers Leightons!

Resposta da Leightons Opticians & Hearing Care - Reading
Went in to get my sunglasses fixed and…
Went in to get my sunglasses fixed and was helped by Kevin and Sabica.
They were super helpful and not only fixed my glasses but also could advised me on contract lens.
Will definitely recommend a visit.

Resposta da Leightons Opticians & Hearing Care - Reading
Great service
Great service, very pleasant practitioner Elenor For hearing service.
Helen Nowacka.

Resposta da Leightons Opticians & Hearing Care - Reading
Leightons Opticians Reading
I went to Leightons Reading for my annual eye test, eye inspection by a pleasant receptionist. Aruba gave me my eye test she very professional and courteous, the prescription did not need changing. Albert adjusted 2 pairs of my current glasses which made a great improvement, excellent service, thank you Albert. He also adjusted my husband’s glasses as he could see they weren’t sitting right. Leightons customer service goes above and beyond with an overall great service and would highly recommend Leightons Reading.

Resposta da Leightons Opticians & Hearing Care - Reading
Staff very friendly and helpful

Resposta da Leightons Opticians & Hearing Care - Reading
Great service and nice facilities!
Great service and nice facilities!
Elenor was very friendly and explained everything amazingly for my first visit for ear wax removal. Very quick service! Helped me out when I couldn’t get an appointment for another week elsewhere! Had a same day appointment.

Resposta da Leightons Opticians & Hearing Care - Reading
Elonor
Elonor, as usual, was very pleasant and professional.

Resposta da Leightons Opticians & Hearing Care - Reading
The staff attitude and the help from…
The staff attitude and the help from this guys was 10/10 thanks God there are still good people around in the world so the legacy of good continues

Resposta da Leightons Opticians & Hearing Care - Reading
My hearing appointment
The online booking, my actual appointment and the professional and friendly service I received was exceptionally good.

Resposta da Leightons Opticians & Hearing Care - Reading
Elenor great and helped me to hear…
Elenor is great and helped me to hear again properly. Thank you for your help 🙏

Resposta da Leightons Opticians & Hearing Care - Reading
Great experience, will definitely be back
Every member of the team I had any interaction with were absolutely delightful. I strayed from my usual opticians, coming to Leightons instead, and had an eye test with Aruba, who was fantastic at efficiently finding out the best prescription for me, completing health checks, and giving great advice and answering my questions. She was really good at explaining everything she was doing, or about to do, whilst also being really speedy without it ever feeling rushed. The team members who greeted me at the desk and did my pre-appointment checks were also incredibly lovely. I absolutely hate choosing new frames but Albert couldn't have been better in supporting. He really put me at ease, listened so well to what I wanted, and showed me a number of frames which were all good and one was an outright winner. Albert was clearly so knowledgeable and was fantastic at making sure I chose the glasses I really liked rather than rushing me to make a decision or being pushy or sales-like in any way. He also made the process (which I have always previously hated) actually really relaxed and enjoyable as he was so easy to get along with and have a laugh with. I have also had another experience with Leightons Reading, getting ear impressions for earplugs with one of the audiologists who was also utterly lovely. Every member of the team is an absolute credit to the branch and I'm so pleased I booked in with them for my eye test this time round and will definitely be coming back. They also have different payment options and a care plan and all of these options are shared to you without you feeling the pressure to opt in to anything. I've been wearing glasses for about 16 years and have only previously been to various Specsavers branches and once to a Boots opticians and this experience was absolutely miles above any I've had before - thank you Leightons Reading!

Resposta da Leightons Opticians & Hearing Care - Reading
Earwax removal
I went to have earwax removed. It was pretty compacted and Elenor had a tricky time getting it all out, but she persevered and tried different methods. She was understanding and caring when I started feeling queasy!

Resposta da Leightons Opticians & Hearing Care - Reading
Elenor is super-friendly and explained
Elenor is super-friendly and explained, in detail, what was happening during my visit. Both ears are working perfectly since the visit to clear obstructive wax. Well worth the money.

Resposta da Leightons Opticians & Hearing Care - Reading
Excellent experience
Excellent experience. Staff were knowledgeable, professional and friendly. Good range of glasses and lenses. Glad I have moved to Leightons happy to recommend them.

Resposta da Leightons Opticians & Hearing Care - Reading
Amani was friendly and very…
Amani was friendly and very informative. Kept me well informed of the process and also gave me a hearing test at the same time

Resposta da Leightons Opticians & Hearing Care - Reading
Outstanding service Albert
Albert was friendly, welcoming, knowledgeable and extremely helpful.
He took great care explaining my options and made sure I made the right decision for my eye sight and my circumstances.
Thank you also for noticing a tiny screw was missing and for making my glasses as good as new. Excellent service - thank you

Resposta da Leightons Opticians & Hearing Care - Reading
Professional service and kind staff
Professional service and kind staff, both as opticians and audiologists. Elenor was great as my audiologist in the Reading branch multiple times! Highly recommended optician/audiologist business.

Resposta da Leightons Opticians & Hearing Care - Reading
Very professional team
Very professional team. Manminder and Albert are 🔝🔝🔝

Resposta da Leightons Opticians & Hearing Care - Reading
Walk into the Reading branch and had…
Walk into the Reading branch and had frames I had from another vendor which needed adjusting, the welcome was warm and friendly and they did the adjustment without any hassle . 5 stars

Resposta da Leightons Opticians & Hearing Care - Reading
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