Leightons returning customer. Reminder for annual eye test arrived fom Leightons. Phoned for appointment for a couple of working days hence as always a good experience and punctual. The examini... Ver mais
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Veja o que dizem as avaliações
Mr Panesar and the team at Leightons were amazing. My Panesar identified the cause of my sight issues as a Cataract to my left eye. The examination was thorough and he took the time to explain the p... Ver mais
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Absolutely brilliant. Staff is knowledgeable, friendly and able to accommodate different needs to different clients. They are very good with children & adults, ND young adults - you name it. Optometri... Ver mais
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I highly recommend Leightons Opticians in Wokingham. Not only are the staff knowledgeable, they are also friendly and helpful. I’ve tried a couple of other local opticians in the past, and can hone... Ver mais
A empresa respondeu
Detalhes da empresa
- Optometrista
- Audiologista
- Fornecedor de Lentes de Contato
- Distribuidora de óculos
- Loja de Aparelhos Auditivos
- Oculista
Escrito pela empresa
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Informações de contato
15 Peach Street, RG40 1XJ, Wokingham, Berkshire, Reino Unido
- 01189786744
4,7
Excelente
81 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Leightons returning customer
Leightons returning customer.
Reminder for annual eye test arrived fom Leightons. Phoned for appointment for a couple of working days hence as always a good experience and punctual. The examining optician engaged in clear explanations regarding all tests, and gave clear answers to any questions raised.
Tests over, handed over to an assistant to explore fantastic choice of frames in store, from nhs to top designers, to help selection, and take measurements for new glasses. I decided to recycle frame purchased last year with new prescription lenses, so able to decine this service and continue to information of various payment options. Chose and completed, informed my new specs can be collected at sometime to be advised within the next 10 days.
Thankyou Leightons
12 de junho de 2026
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're delighted to hear about your positive experience at Leightons! It's wonderful to know you found the explanations clear and the staff punctual. We're glad you had a fantastic choice of frames and were able to recycle your frame from last year. We appreciate your kind words and look forward to you collecting your new specs soon!
Mr Panesar and the team at Leightons…
Mr Panesar and the team at Leightons were amazing.
My Panesar identified the cause of my sight issues as a Cataract to my left eye. The examination was thorough and he took the time to explain the procedure in detail. I would have no hesitation in recommending their service whatsoever! Everyone involved was extremely helpful. Thank you.
19 de maio de 2026
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear about your positive experience with Mr Panesar and the Leightons team! It's great to know that you found the examination thorough and the explanation clear. Mr Panesar and the team will be delighted to hear your feedback. Thank you for recommending our service!
very helpful and friendly staff
very helpful and friendly staff
dealt with both eyes and ears!
20 de maio de 2026
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear you found our staff very helpful and friendly during your visit. It's wonderful to know that we were able to assist with both your eyes and ears. Thank you for taking the time to share your positive experience!
very competetant optometrist
8 de maio de 2026
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear you had a 5-star experience with our optometrist. Thanks for taking the time to share your positive feedback; it means a lot to us! If you need anything else, just let us know.
Excellent service
Excellent service from an extremely professional team. Pleasant environment.
10 de abril de 2026
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear you had such a positive experience with us! Thank you for your kind words about our team and the environment. We're delighted you found our service excellent. If you need anything in the future, just let us know.
Long experience of Leightons expertise!
After 30 years experience with Leightons I still consider them one of the very best!! - in all regards.
31 de março de 2026
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
Thank you for your fantastic 5-star review! We're thrilled to hear that after 30 years of experience with Leightons, you still consider us one of the very best. We aim to provide excellent service in all regards, and we're glad that's been reflected in your visits. We appreciate your support and look forward to continuing to provide you with top-notch care in the future!
Excellent service
Excellent service, on time and very welcoming. Very good explanations of the results of of each test.
19 de março de 2026
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear you had such a positive experience at Leightons! Our team always aims to provide excellent service and make our patients feel welcomed. It's great to know that you found our explanations helpful. If you have any questions in the future, feel free to get in touch. We look forward to seeing you again!
I highly recommend Leightons Opticians…
I highly recommend Leightons Opticians in Wokingham. Not only are the staff knowledgeable, they are also friendly and helpful.
I’ve tried a couple of other local opticians in the past, and can honestly say that Leightons is head & shoulders above the rest.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear about your positive experience at Leightons Opticians in Wokingham! It means a lot to us that you took the time to share your kind words about the team. We're really pleased that you found them knowledgeable, friendly, and helpful during your visit. Thank you for recommending us, and we look forward to welcoming you back in the future!
They're very professional
They're very professional, friendly and efficient. I've alway had excellent service at Leightons
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear about your consistently excellent experiences at Leightons! Our team works hard to provide professional, friendly, and efficient service. Thanks for taking the time to share your positive feedback with us. We look forward to welcoming you back on your next visit!
Whole process of booking appointment to…
Whole process of booking appointment to eye exam ( also hearing check ) & choosing, purchasing glasses 👓 was very easy, stress free & professional. All staff were fantastic 😊
Have used other local optictians in past and Leighton's by far superior.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear that your experience with us was stress-free and professional. Our team at Leightons takes pride in providing excellent service to all our patients, and we're delighted you found us superior to other opticians. If you ever need anything in the future, just let us know!
An honest trader who knows their…
An honest trader who knows their business and who tells the truth.
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear about your positive experience with us! Our team at Leightons works hard to provide honest and knowledgeable service to all our patients. If you have any further questions or need assistance, just let us know. We're here to help!
Excellent Service and great location
Excellent Service. From making the appointment to the Optromotist who did the tests, to the INCREDIBLE lady that spent lots of time helping me choose the right glasses and to guiding me to having a pay for computers and a pair for every day. She was OUTSTANDING.
24 de janeiro de 2026
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear about your positive experience at Leightons! It's fantastic to hear how helpful our team was throughout your visit, from booking your appointment to finding the perfect glasses. We'll be sure to pass on your kind words. Thank you for choosing Leightons!
Impecable service
Absolutely brilliant. Staff is knowledgeable, friendly and able to accommodate different needs to different clients. They are very good with children & adults, ND young adults - you name it. Optometrists are brilliant, shop staff are helpful and friendly. We can't fault the service we have received over the many years we visited Leighton's Wokingham.
9 de dezembro de 2025
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear about your positive experience at Leightons Wokingham! Our team strives to provide top-notch service to all our clients, regardless of age. Thank you for recognising our knowledgeable optometrists and friendly shop staff. We look forward to welcoming you back for many more years to come!
Not happy with new glasses
Not happy with new glasses, have sent them back for new lenses twice. Leightons state that they have replaced lenses 5 times. This is a complete lie.
Told me to go elswhere. Refused to replace lenses.
Owner said computer says 5. Computer is wrong.
Would not recomend unles you have money to waste.
Will never use a Leightons again full of empty promises. Be warned!
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
Dear Mr James,
Thank you for taking the time to express your feedback regarding the care you have received in our Wokingham branch.
We take all expressions of dissatisfaction seriously and as part of our investigation we have reviewed the clinical and dispensing records from your visits to branch. We understand that the branch has also refunded the value of your varifocal spectacles. Should you wish to discuss anything further, please contact us via patientsupport@leightons.co.uk
Best experience I’ve had from opticians…
Best experience I’ve had from opticians and I’ve had a lot of experiences.
Lovely store, clean and bright. The staff were very friendly and helpful.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear that you had the best experience at Leightons! Our team works hard to provide a friendly and helpful service, so we're delighted that you enjoyed your visit to our clean and bright store. Thank you for choosing us for your eye care needs!
Leightons have seen to my eyes…for many years
Leightons have seen to my eyes regarding spectacles cataracts and laser treatments would never go elsewhere they have covered all my needs for nearly 50 years
11 de novembro de 2025
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
Thank you for your fantastic review! We're delighted to have been taking care of your eyes and meeting all your needs for nearly 50 years. It's wonderful to hear that you wouldn't go anywhere else. We look forward to continuing to provide you with top-quality care at Leightons.
Excellent and consistency customer…
Excellent and consistency customer services. We don’t have any worries to repeat our concerns etc. Extra patience to kids with needs. High recommended.
11 de outubro de 2025
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us. Our team really values your feedback. We're always here to help, so don't hesitate to get in touch if you need anything. We look forward to seeing you again soon at Leightons!
Getting hearing aids
Very helpful, professional consultations when getting my hearing aids.
I was guided carefully through every step of the of the process with all my questions being answered giving me confidence in this new experience.
I know that if I have any questions or concerns in the future, I can easily seek further advice.
8 de outubro de 2025
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear that you found our consultations helpful and professional when getting your hearing aids. It's great to know that you were guided carefully through the process and that all your questions were answered, giving you confidence in this new experience. Rest assured, our team is here to help with any questions or concerns you may have in the future. Thank you for choosing Leightons!
Very helpful staff
Very helpful staff. Pleasant atmosphere. Knowlegible staff team. Very highly recommended.
2 de setembro de 2025
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear you found our team knowledgeable and helpful, and enjoyed the pleasant atmosphere! Thank you for recommending us so highly. We're here for you whenever you need us.
Good service by experienced staff
I have been a customer of Leightons Wokingham for about three years having had problems with two other opticians in the area. They very quickly sorted said problems and I had clear vision for the first time in a long while.
10 de julho de 2025
Avaliação não solicitada
Resposta da Leightons Opticians & Hearing Care - Wokingham
We're delighted to hear about your positive experiences with Leightons in Wokingham! It's wonderful to know that our team was able to quickly address any issues and help you achieve clear vision. We appreciate your loyalty over the past three years and look forward to continuing to provide you with excellent eye care.
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