A rather mixed experience. Using their online size calculator I purchased 2no. Bras with corresponding pants. One bra fit well, the other not at all. I had various correspondence with their customer s... Ver mais
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Veja o que dizem as avaliações
Lively colour but even though a large size it still didn’t fit as the actually bra was cup was not high enough and seem across numb so irritated
A great women led company that make great bras,quick easy checkout process, great prices and always fast, delivery which I've never had an issue with. The underwear themselves come in a massive range... Ver mais
A empresa respondeu
Recommend by a friend, who loved her’s so much, she bought shares in the company. Such a great experience, from start to finish. Website easy to navigate, true fitting visible on real women. Lovely... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Lemonade Dolls
Escrito pela empresa
Founded in 2019 by dancer and singer-songwriter Lemon Fuller, Lemonade is a pioneer of the new era of lingerie, moving away from traditional over-sexualised narratives and making underwear that makes you feel strong and sexy for yourself and no one else. We exist to make you feel good.
Our Products
Lemonade’s range of contemporary, comfortable and stylish lingerie is made for every-body. Our Lingerie comes in an inclusive size range from a UK 6 to 24, we offer multiple underwear fits to cater to a diverse range of body types and two specially designed bralette styles; our regular triangle bralette for sizes A-D and our unique fuller cup style for sizes DD+. We also offer our monthly underwear subscription service, where members receive a pair of our undies every month along with exclusive rewards and treats.
Our Mission
We’ve always wanted to go further than a typical lingerie brand, instead we’re putting the work in to create a positive social and environmental impact along every part of our production process and beyond. We are completely transparent about every part of our business; we work with fully audited factories, make products from the most responsibly sourced materials we can find and we don’t retouch any of our images, we celebrate natural beauty in all shapes and sizes.
We also are partnered with the charity Choose Love, an organisation advocating for refugees across the globe, for every £30 spent on our website we donate a pair of underwear to female refugees; we’ve already donated over 5000 pairs and we’re aiming to get that to 10000 by next year.
Creating a better world for everyone.
Informações de contato
6-8 Ganton Street, W1F 7QW, London, Reino Unido
- hello@lemonadedolls.com
- lemonadedolls.com
Respondeu a 70% das avaliações negativas
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Ordered a mystery box and they sent the…
Ordered a mystery box and they sent the wrong size bra. Cannot get a refund on a mystery box only an exchange/ gift voucher which seems unfair given it was the company’s fault. I have exchanged for other things and the fit is awful on all. Using their measurement guide it put me at a A cup but I know I’m a D so I ignored it and ordered in a size C-D. My boobs constantly fall out so I feel very uncomfortable in it. To add to this I ordered two identical Brazilian pants in size 8. One fits and the other is massive. Which I would have never ordered here at all, such a shame as pretty designs.
I have just received my 1st order I'm…
I have just received my 1st order I'm am really pleased with the quality and the fit is great on me
Very comfortable I usually wear an underwire bra but the one I bought for lemonade dolls is great still feel I've got good support have now ordered another set
Poor customer service
Customer service is next to non existent, their returns portal is terrible and defaults to the smallest sizes even though it’s showing in stock on the main site. Beware that this is very easy to miss which is what happened to me. I had to comment on social media posts in order to get someone to answer my emails otherwise you get a generic AI bot reply. I eventually got a response from Roisin who appears to be their only customer service agent, who offered to help but by this point I had given up and had sent the item that was incorrectly sent to me back at my own expense.
Very dissapointed
Sizing no good, over priced. Be aware that they don't do refunds on sale goods. I did not know this when ordering. Never heard of this before. They said they will as a goodwill gesture, but have to chose store credit, send proof of return to get my money back on a bra that is not true to size and uncomfortable/unflattering. Cannot find the return address anywhere. No information on this so now have to wait for a reply to another email. Personaly, I won't buy from here again. Very frustrated with the whole process.
Their generic sizing is nonsense
Their generic sizing (which I was highly sceptical of) has definitely been a disappointment. I ordered two different style sets and although the fabric is lovely the cup in one set squashed my boobs in one place while still managing to have way too much material somewhere else at the same time. The other set fit nicely unless you dared move, in which case the cup was too small and it kept creeping back and chopping my nipples on half. All going back and won't be ordering again
Lively colour but even though a large…
Lively colour but even though a large size it still didn’t fit as the actually bra was cup was not high enough and seem across numb so irritated
Live my bras- purchased in a sale that…
Live my bras- purchased in a sale that made sense to get them. Relaxed fit but so comfy- have worn to work was not sure how secure my
Boobs would feel but all was fine. Pretty and cute.
Nope
I love the colors, I bought the Push Up one and it just doesn't have any fabric under the armpit, they just spill out and it is very uncomfortable, plus they look very funny because they don't really Cover the front of the body, nothing to to with the photographs. It's really a shame because they look pretty, I'm not buying lemonade dolls again.
Ignore the influencers - terrible support
Clearly this company has paid a lot of influencers because it was all over my Instagram. I believed the hype and when the bra arrived it looked great but it's totally unsupportive, breasts don't stay in place and it's so bad that I couldn't leave the house in it. Maybe it's fine if you have small boobs, but if you are anything bigger than a C cup I'd avoid. Loved the concept, shame the product doesn't deliver.
A rather mixed experience
A rather mixed experience. Using their online size calculator I purchased 2no. Bras with corresponding pants. One bra fit well, the other not at all. I had various correspondence with their customer services team, the upshot was that I had simply chosen an incorrect size. Because I had worn the bra, only to find that my girls either fell out under the chest band or over the top of the cup when bending forward, there was no return available. Their very helpful answer was “pass it on to someone who can wear it” as it’s supposed to be a 36DD but doesn’t fit I’m not sure what size of boobs will fit it? The other 36DD however fits beautifully, so go figure? Needless today it was an expensive mistake which I will not be duplicating and will stick with other more reliable retailers
Great products and service
Lovely items arrive well packaged and on time; had to exchange something but that was handled very efficiently and easily. Highly recommended store!
Don’t believe the hype
They look and fit nicely to start but kept falling out and company didn’t offer any useful advice or a return when I got in touch. Don’t believe the hype. They’ve also blocked me on Facebook for trying to leave a few comments.
Terrible terrible TERRIBLE customer…
Terrible terrible TERRIBLE customer service, tried to cancel an order as soon as we placed it. Staff waited for it to be dispatched to reply to us. Awful service. DO NOT BUY
Not a great fit
Bought two bras same size. One is huge and the others fit isn’t great either but I kept this one. The front band really digs in. Quite disappointed as I was looking forward to a nice comfy bra !
The best bras
Love this company, im a 36E cup and was looking for boob friendly non underwire bras, a year down the line and I have so many sets from Lemonade Dolls. Comfortable, pretty and they fit great, customer service is brilliant. The all wonder bra is a game changer. Please make a strapless bra, that stays put! A great company ❤️
I ordered the c-d as im a 38c bra size…
I ordered the c-d as im a 38c bra size its an awful fit doesnt look like the pictures doesnt cover the boobs fully at the side very dissapointed
No support for larger breasts
No support for larger breasts. I ordered a 34 G which is my usual size and I just fall out of the bra. Complete waste of money!
Great customer service and beautiful…
Great customer service and beautiful bras!! I tried one and then bought 4 more. They look fabulous and for the first time ever, my breasts are happy!
Not five stars because I feel the band around the body ought to be a natural fabric.
Erg slechte service
Erg slechte service. Al drie keer een mail gestuurd en geen antwoord ontvangen. Mijn bestelling is nooit afgeleverd. Medio januari besteld. En een maand later (nú februari) geld kwijt aan iets wat ik nooit heb ontvangen. Zwaar teleurgesteld. Dacht eindelijk iets leuks te hebben gevonden …
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