I ordered Stanley cup from amazon on 16-may-2024 and it is shipped through lemon mode on 20-may-2024, its been a month that my order shows not yet shipped, its with lemonmode or amazon I don't know bu... Ver mais
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Veja o que dizem as avaliações
Thought this would turn out to be another one of those trashy foreign sites selling rubbish, hence me only buying 2 items. Well if you buy bigger sizes (Asian sizes are always notoriously small) the q... Ver mais
A empresa respondeu
I ordered two dresses, to be honest wasn't expecting much as from previous online ordering not great. When they arrived they are beautiful, had loads of comments about them, really pleased. I will fef... Ver mais
A empresa respondeu
Number:VV9384436803 Items arrived in a timely manner but were not as expected and returned in a timely maner as policy states. My issue like everyone else seems to be obtaining a refund. Accoun... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We have everything you need to make your next outfit a perfect one! Shop Lemonnmoda to check out our on sale items now.
Informações de contato
Estados Unidos
- lemonnmoda.com
3,4
Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very quick response
A quick email to sort out a faulty item was dealt with immediately
22 de julho de 2022
Resposta da Lemonnmoda
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
It would have been a 5 star but having…
It would have been a 5 star but having to add photos to return has certainly removed a star
Thank you for everything else
20 de julho de 2022
Resposta da Lemonnmoda
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Lemonmoda where is my refund or are you…
Lemonmoda where is my refund or are you scammers
PLEASE FIND BELOW DETAILS OF ORDER AS YOU HAVE REQUESTED
order number is VV9999448601 there is 6 items on the order total value £110.58. All items were returned in original packaging as requested. all it says on account is refund failed no explanation or anyway of contacting yourselves. I would like a direct email address for whoever deals with your returns and i would also like a full refund within 5 working days
19 de julho de 2022
Avaliação não solicitada
Resposta da Lemonnmoda
Hi John,
We apologize if we didn't meet your expectations this time, but we do pride ourselves on our customer service and in our products, so please reach out to customer service and we will make it right for you, no matter what.
To help us view the problems. would you please provide us with detailed order information.
Have a nice day,
Excellent service good delivery times
19 de julho de 2022
Resposta da Lemonnmoda
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Resposta da Lemonnmoda
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Very disappointed in the return…
Very disappointed in the return process.
I cannot complete it. Way to much to go through.
I cannot wear the dress it’s too small. I don’t want to lose my money because I cannot return it
Please email me the return address.
Thank you.
15 de julho de 2022
Resposta da Lemonnmoda
Hi，
We're so sorry to hear of the trouble you've had with the fit of the items you received.
Our records show that we have contacted you via email and made an effort to solve this problem. and our customer service will provide you a satisfying solution. We hope it was to your satisfaction.
Please contact us back if you need any help.
Resposta da Lemonnmoda
Hi，
We're so sorry that shopping experience did not match your expectations.
Our records show that we have contacted you via email and made an effort to solve this problem. Please kindly note the refund will be issued to you once the return items received. and here we check the refund have been issued to you. We hope it was to your satisfaction.
Please contact us back if you need any help.
I have given 3 stars because the…
I have given 3 stars because the service was fast and efficient. I received 2 tops today. The quality of the packaging is good too with zipped bags holding the tops. The tops, however, although lovely colours and good sizes, were let down by the quality of the material. The stripy top is supposed to be cotton mix but is actually a really cheap polyester which I wouldn't want to wear next to my skin. The other with pink flowers on the front is cotton but is so thin and see-through I could never wear it on its own. I can find uses for them but I wanted regular tops I could wear outside. It's a shame that they use such inferior materials as for a few ££'s more could have a really great product
14 de julho de 2022
Avaliação não solicitada
Resposta da Lemonnmoda
Hi.
Thanks for taking time to leave us the review.Please kindly note we have so many items in different styles. there should be a lot fit you very well.
We are constantly improving our website and workmanship to provide better service to our customers. hope you can give us another chance to make you a happier customer.
Please contact us back if you need any help.
I didn't get refund even when parcel…
I didn't get refund even when parcel was send even before turnaround time for return
14 de julho de 2022
Resposta da Lemonnmoda
Hi，
We're so sorry that shopping experience did not match your expectations.
Our records show that we have contacted you via email and made an effort to solve this problem. the refund will be issued to you soon. We hope it was to your satisfaction.
Please contact us back if you need any help.
Fantastic
Can’t fault them. Took little less than week for my stuff to come and it is top quality. Definitely shopping with these again
13 de julho de 2022
Avaliação não solicitada
Resposta da Lemonnmoda
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Resposta da Lemonnmoda
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
cloths
All the shirts I purchased were light weight which is important to me. My cloths arrived in about a week and a half.
7 de julho de 2022
Resposta da Lemonnmoda
Hi, Diane,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
lovely choice of clothes fits as it…
lovely choice of clothes fits as it says arrives quickly very helpful
7 de julho de 2022
Resposta da Lemonnmoda
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Terrible then made up for it
Terrible! Still waiting for an order I placed on 11th June - still says it’s in process so not even shipped yet!!! (7th July) and they won’t let me cancel it! Unable to get in touch with anyone - just ridiculous
UPDATE: think my order has just been lost - since I put this review on and contacted them they couldn’t have been more helpful. Received my order with about 10 days
Shame about the initial mistake but finally got my order so I’m happy
7 de julho de 2022
Resposta da Lemonnmoda
Hi, Julia,
We're so sorry that shopping experience did not match your expectations.
Here we check the order is in transit now. please refer the website https://t.17track.net/zh-cn#nums=JJD0002230082540659. Our records show that we have contacted you via email and made an effort to solve this problem. We hope it was to your satisfaction.
Please contact us back if you need any help.
DO NOT ORDER FROM THESE SCAMMERS!
DO NOT ORDER FROM THESE SCAMMERS!
I ordered a dress which arrived really quickly. I tried it on and decided I didn't like it. I tried to start the returns process on the Lemonnmoda website to be told it was over 14 days and I couldn't return it. I ordered on 30th June, delivery was 1st July and I tried to return on 6th July. I'm no Einstein, but that's well within 14 days. I emailed customer service who responded to say I needed to respond to them to get a returns form. I responded to the message I received to find my email address had been blocked! I then emailed the service address again and my email address had been blocked from that, too! I now have no way of contacting them, I'm stuck with a dress that's nothing like the pictures on the website and I'm out of pocket. Absolute disgrace.
7 de julho de 2022
Resposta da Lemonnmoda
Hi,
Thank you for your review. I’m sorry to hear you had such a frustrating experience.We truly want you to be satisfied with every item you purchase from us. If not, you can created return request on our website.
If there are problems with return, our customer service would like to help. Could you please click ' contact us' on our website to get timely reply?
Also, here are 2 ways to contact us if you have any problem with your order.
1. Directly send email to service@lemonnmoda.com
2. Create a ticket under your account
To help us view the problems and offer you an effective solution, would you please provide us with detailed order information.
Sorry that we failed to meet your expectations. we would appreciate another chance to earn your business.
I love the clothes
I love the clothes, however, sizes are not always the same. A large and X large in some are the same size. And got the same coolottes only different colors in same size, but one was huge, the other fit. The materials are nice and stretchy, so not just flimsy cotton. In general I like their clothes, and have reordered twice.
6 de julho de 2022
Avaliação não solicitada
Resposta da Lemonnmoda
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Great quality & fast delivery
6 de julho de 2022
Resposta da Lemonnmoda
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Lemonnmoda excellent to buy from
I have bought a few items from lemonnmoda and everything that has come has been excellent condition and fit perfect, And my thing's came earlier than was stated. Well done 👏
I will recommend you to everyone
5 de julho de 2022
Resposta da Lemonnmoda
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
I Like the Clothing I purchased Very Much
I like the clothing I purchased. There's one thing not so good. The Order took a Long Time to Arrive.I've Ordered from other companies in china they did not take this long. This was an Entire Month.Everything else is fine. The Clothing is Very Cute.
5 de julho de 2022
Resposta da Lemonnmoda
Hi.
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
As a professional online shop, we always spare no effort to satisfy our customers. We will try to improve our delivery system to make it faster and safer. Your love is our energy and encouragement.
Resposta da Lemonnmoda
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
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