LendInvest Avaliações 

607
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have just completed on a below market value bridge with Lendinvest and it has been straight forward with good communication throughout. There were a couple of issues with the valuation however Lesl... Ver mais

Avaliado com 4 de um total de 5 estrelas

Dear LendInvest, can you please help me understand why over the past six months not a single loan has been offered to me as an individual investor? Thank you.

Avaliado com 5 de um total de 5 estrelas

I have been a broker and a borrower when dealing with lendinvest, both have been a great experience. Streamlined, fast, easy to deal with and apply a proper common sense approach to lending. From... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As a solicitor with a busy conveyancing practice dealing with many BTL lenders on a daily basis; Lendinvest stands out as the most efficient and easiest to deal with. The completions team; Naomi, Ash... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço financeiro não-bancário
  2. Credor fiduciário

Escrito pela empresa

LendInvest is the UK's leading platform for mortgages. Having lent over £6 billion of short term, buy to let and homeowner mortgages, LendInvest is making mortgages simple. LendInvest uses technology to provide borrowers high quality property finance, and makes it possible for investors - from individuals to global financial institutions including Lloyds, J.P. Morgan, HSBC, Citigroup and NAB - to invest in the loans it originates in return for a stable income secured against property.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

607 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(607)

106 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic

The contact with the underwriter Jordan was first class and his help in acheiving a quick turnaround for the clients needs was fantastic.

4 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service from Jordan Thompson and his team

I had a complicated case and needed a lender who will take latest Profit and directors’ salary for affordability where the latest income was much more significant than the previous years.
I was allocated Underwriter (Jordan Thompson) at start, and he was absolutely brilliant. He called to discuss the case in detail which was then backed up by all the supporting evidence in order to get the max borrowing my client needed.
The process was smooth and mortgage offer was issued within days! What I also liked about Lendinvest was that the completion team was involved in liaising with solicitor regularly and including me in their email correspondence, so I didn't really have to chase them as much! This really helps when you have few cases on the go!
Lendinvest then reduced thier rates and as every lender have different processes in place (some more complex than others) when it comes to making amendments post offer, I contacted Jordan for help but I was slighly concerned as you hear some horror stories from other brokers when changes are being made to application post offer and cases get declined etc.....this was actually very straightforward. Jordan has amended and re-issued offer in a day! What a great service, thank you Jordan. I look forward to working with Lendinvest again!

4 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Faultless

Jordan Thompson is a miracle worker, fully submitted the application on the 23rd, valuation booked on the 24th and offered on the 28th. Jordan even emailed me when there was 1 new/final requirement needed to allow production of offer, and that if i uploaded it shortly he'd release offer the same day, today, and true to his word he did exactly that!

28 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mortgage Application/Underwriting:

From the DIP to offer stage went exceedingly well (just like Mr Kliping's cakes).
The requested items from Jordan were clearly understood.
The system used was easy to upload the requested documents.
Kind Regards,
Patrick

26 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Aggressive customer service akin to loan sharks

Aggressive and uncooperative customer service.
Following rate changes, my interest rate is 10.29% on two products. Customer services (Bejon)have been unhelpful and increasingly aggressive despite being aware of my being a vulnerable customer and attempting to reach a resolution has been difficult as a result of bullying tactics and not sticking to their word on which I relied. Would not recommend as they do not comply to government recommendations during Covid or even now during the cost of living crisis and prefer to threaten customers with LPAs (even when customers are making payments) rather then reach a resolution.

26 de outubro de 2023
Avaliação não solicitada
logotipo da LendInvest

Resposta da LendInvest

Hi Hannah,

Thank you for your review. We are sorry to hear of your concerns and we will privately respond to you.

King regards,
The LendInvest Team

Avaliado com 1 de um total de 5 estrelas

Be wary

Be very careful in dealing with this company! Failed to give even reasonable support when a project I was involved with got into trouble. I lost my total investment

They have asked for further information. This relates to a property investment in Selsdon where my partners have made a formal complaint.

7 de outubro de 2023
Avaliação não solicitada
logotipo da LendInvest

Resposta da LendInvest

Hi Vivian,

Thank you for your review. We would love to learn more about your specific experience, so we can better understand how we can improve our service in the future. If you would be willing to share additional details or suggestions, please don't hesitate to reach out to our customer support team.

Kind regards,
The LendInvest Team

Avaliado com 4 de um total de 5 estrelas

Lendinvest are new to the residential…

Lendinvest are new to the residential mortgage market, so experiencing a few teething problems. Having said that they were quick to correct matters once notified and issued the mortgage offer relatively quickly.

29 de setembro de 2023
Avaliação não solicitada
logotipo da LendInvest

Resposta da LendInvest

Hi Roger,

Thank you for taking the time to share your feedback. We greatly appreciate your input, as it plays a pivotal role in our ongoing efforts to enhance our customer experience.

It is great to hear you had a good experience and we look forward to working with you in the future.

Kind regards,
The LendInvest Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, competent staff as always.

28 de setembro de 2023
Avaliação não solicitada
logotipo da LendInvest

Resposta da LendInvest

Hi Mir,

Thank you for your review, we make sure to pass all feedback on to our teams. It is great to hear you had a good experience and we look forward to working with you in the future.

Kind regards,
The LendInvest Team

Avaliado com 5 de um total de 5 estrelas

Always happy to recommend Lendinvest

Always happy to recommend Lendinvest to my clients. Fantastic availability to talk through more complex cases. Service levels are strong also, with mortgage offers being delivered in a timely manner.

Particular mention to Jordan, an underwriter on residential mortgages, whom has been quick, efficient, and communicative throughout.

27 de setembro de 2023
Avaliação não solicitada
logotipo da LendInvest

Resposta da LendInvest

Hi Paul,

Thank you for your review, we make sure to pass all feedback on to our teams. It is great to hear you had a good experience and we look forward to working with you in the future.

Kind regards,
The LendInvest Team

Avaliado com 5 de um total de 5 estrelas

Fantastic

Wow, first time I have recommended Lendinvest and I can't wait to recommend them again. What a breath of fresh air. Straightforward, slick and very quick, great underwriter (Jordan), great communication, fantastic.

21 de setembro de 2023
Avaliação não solicitada
logotipo da LendInvest

Resposta da LendInvest

Hi Richard,

Thank you for your review, we make sure to pass all feedback on to our teams. It is great to hear you had a good experience and we look forward to working with you in the future.

Kind regards,
The LendInvest Team

Avaliado com 5 de um total de 5 estrelas

Kanwal was very helpful.

Kanwal was very helpful in making sure that we got to offer on this case, given the tight deadlins

12 de setembro de 2023
Avaliação não solicitada
logotipo da LendInvest

Resposta da LendInvest

Hi Tony,

Thank you for your review, we make sure to pass all feedback onto our teams. It is great to hear you had a good experience and we look forward to working with you in the future.

Kind regards,
The LendInvest Team

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