We have just completed on a below market value bridge with Lendinvest and it has been straight forward with good communication throughout. There were a couple of issues with the valuation however Lesl... Ver mais
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Dear LendInvest, can you please help me understand why over the past six months not a single loan has been offered to me as an individual investor? Thank you.
I have been a broker and a borrower when dealing with lendinvest, both have been a great experience. Streamlined, fast, easy to deal with and apply a proper common sense approach to lending. From... Ver mais
A empresa respondeu
As a solicitor with a busy conveyancing practice dealing with many BTL lenders on a daily basis; Lendinvest stands out as the most efficient and easiest to deal with. The completions team; Naomi, Ash... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
LendInvest is the UK's leading platform for mortgages. Having lent over £6 billion of short term, buy to let and homeowner mortgages, LendInvest is making mortgages simple. LendInvest uses technology to provide borrowers high quality property finance, and makes it possible for investors - from individuals to global financial institutions including Lloyds, J.P. Morgan, HSBC, Citigroup and NAB - to invest in the loans it originates in return for a stable income secured against property.
Informações de contato
4-8 Maple Street, W1T 5HD, London, Reino Unido
- 020 7118 1900
- support@lendinvest.com
- lendinvest.com
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Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 1 semana
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Good service.
Fantastic
The contact with the underwriter Jordan was first class and his help in acheiving a quick turnaround for the clients needs was fantastic.
Great Service from Jordan Thompson and his team
I had a complicated case and needed a lender who will take latest Profit and directors’ salary for affordability where the latest income was much more significant than the previous years.
I was allocated Underwriter (Jordan Thompson) at start, and he was absolutely brilliant. He called to discuss the case in detail which was then backed up by all the supporting evidence in order to get the max borrowing my client needed.
The process was smooth and mortgage offer was issued within days! What I also liked about Lendinvest was that the completion team was involved in liaising with solicitor regularly and including me in their email correspondence, so I didn't really have to chase them as much! This really helps when you have few cases on the go!
Lendinvest then reduced thier rates and as every lender have different processes in place (some more complex than others) when it comes to making amendments post offer, I contacted Jordan for help but I was slighly concerned as you hear some horror stories from other brokers when changes are being made to application post offer and cases get declined etc.....this was actually very straightforward. Jordan has amended and re-issued offer in a day! What a great service, thank you Jordan. I look forward to working with Lendinvest again!
Faultless
Jordan Thompson is a miracle worker, fully submitted the application on the 23rd, valuation booked on the 24th and offered on the 28th. Jordan even emailed me when there was 1 new/final requirement needed to allow production of offer, and that if i uploaded it shortly he'd release offer the same day, today, and true to his word he did exactly that!
Quick DIP to Offer!
Quick DIP, Great System, Abby Hurst kept me informed through the process up to offer
Great speed of service
Great speed of service, great communication, great experience!
Jordan is a great member of Lendinvest
Jordan is a great member of Lendinvest. He is a very hard worker and knows how to get things done. He always picks up my calls regarding cases which I really appreciate.
Thanks for everything Jordan :)
Would highly recommend!!
From app submission to an actual offer this took 8 day! Excellent service and Jordan kept in touch and provided updates.
Great underwriting from Jordan
Great underwriting from Jordan. Was extremely patient for a long case! I absolutley brilliant!
James Gordon
James was really helpful and came back to me promptly
As always a great service
As always a great service. Straight forward criteria and application is easy to navigate
Mortgage Application/Underwriting:
From the DIP to offer stage went exceedingly well (just like Mr Kliping's cakes).
The requested items from Jordan were clearly understood.
The system used was easy to upload the requested documents.
Kind Regards,
Patrick
Aggressive customer service akin to loan sharks
Aggressive and uncooperative customer service.
Following rate changes, my interest rate is 10.29% on two products. Customer services (Bejon)have been unhelpful and increasingly aggressive despite being aware of my being a vulnerable customer and attempting to reach a resolution has been difficult as a result of bullying tactics and not sticking to their word on which I relied. Would not recommend as they do not comply to government recommendations during Covid or even now during the cost of living crisis and prefer to threaten customers with LPAs (even when customers are making payments) rather then reach a resolution.

Resposta da LendInvest
Efficiency & Speed of Response
Staff dealt with everything very efficiently & kept us up top date with progress on a regular basis.
Be wary
Be very careful in dealing with this company! Failed to give even reasonable support when a project I was involved with got into trouble. I lost my total investment
They have asked for further information. This relates to a property investment in Selsdon where my partners have made a formal complaint.

Resposta da LendInvest
Lendinvest are new to the residential…
Lendinvest are new to the residential mortgage market, so experiencing a few teething problems. Having said that they were quick to correct matters once notified and issued the mortgage offer relatively quickly.

Resposta da LendInvest
Excellent service
Excellent service, competent staff as always.

Resposta da LendInvest
Always happy to recommend Lendinvest
Always happy to recommend Lendinvest to my clients. Fantastic availability to talk through more complex cases. Service levels are strong also, with mortgage offers being delivered in a timely manner.
Particular mention to Jordan, an underwriter on residential mortgages, whom has been quick, efficient, and communicative throughout.

Resposta da LendInvest
Fantastic
Wow, first time I have recommended Lendinvest and I can't wait to recommend them again. What a breath of fresh air. Straightforward, slick and very quick, great underwriter (Jordan), great communication, fantastic.

Resposta da LendInvest
Kanwal was very helpful.
Kanwal was very helpful in making sure that we got to offer on this case, given the tight deadlins

Resposta da LendInvest
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